Job details

Salesforce Solution Architect, Service Cloud Voice

NeuraFlash is seeking a talented Solution Architect to enhance their Service Cloud Voice practice, helping customers transform their contact centers with innovative solutions using Salesforce and AI technologies.

Skills

Salesforce configuration
Business process analysis
Project management
Client-facing communication
Technical requirement specifications

Responsibilities

Facilitate business process reviews to identify customer requirements
Configure Salesforce Service Cloud Voice and Amazon Connect solutions
Develop technical requirements and specifications for delivery
Deliver customer training and documentation
Lead enterprise-level projects with minimal direction

Education

Bachelor's degree in a related field

Benefits

Remote work flexibility
Travel opportunities
Collaborative work culture
Annual meet-ups and events

To read the complete job description, please click on the ‘Apply’ button

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By NeuraFlash

At NeuraFlash, we believe in empowering people to become better. Better business owners, better employees, better managers, better leaders. We are catalysts for change bringing people and technology together to enable intelligent long-lasting and...

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FUNDING

Growth

DEPARTMENTS

Consulting

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE