Senior Product Manager
Who We Are
NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, teamed up with co-founder/COO Adam Pardes to launch NeuroFlow in 2017. Beginning as a team of six people working in an office fit for two, NeuroFlow has now grow to over 100 employees across the country, raised money from leading investors in healthcare and technology, and partnered with leading organizations including Capital Blue Cross, Jefferson Health, and The US Air Force, all to achieve a mission of a happier, healthier world.
What We Do:
NeuroFlow integrates behavioral health across the care continuum by assessing and triaging people to get them to the right level of care, providing high-tech and high-touch support for populations that would typically fall through the cracks in today’s healthcare system. Proven to drive better clinical and financial outcomes for leading health systems, payors, and the Department of Defense covering 14 million lives, NeuroFlow’s platform combines consumer engagement with enterprise-level care management software and clinical support services to support integrated behavioral health at scale.
How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.
Job Summary:
We're looking for a seasoned Senior Product Manager to join our mission-driven,
growth-stage behavioral health tech startup. This role is focused on our consumer
experience, which delivers personalized behavioral health assessments and engaging
content to our users through native mobile and web applications. Your expertise in
product management, deep user empathy, and passion for creating impactful,
user-centric products will drive product growth & adoption while helping individuals
navigate their behavioral health journeys.
Responsibilities:
Product Strategy and Vision: Develop and articulate a compelling product vision and
strategy for our consumer mobile & web apps, focusing on delivering high-quality user
experience that drives sustained engagement. Own the product roadmap for our
consumer app and prioritize initiatives that drive growth while supporting users’
behavioral health.
Cross-Functional Leadership: Work closely with engineering, data, design, product
marketing, client success, and sales teams to ensure the seamless execution of the
product roadmap. Foster a culture of collaboration and continuous improvement.
Collaborate with clinical experts and content creators to ensure the product’s alignment
with digital and behavioral health best practices.
Market and User Research: Conduct in-depth research, analyze industry trends, identify
customer pain points and opportunities. Gather user feedback through interviews,
surveys, and data analysis to gain insights into the unique needs and behaviors of
individuals seeking behavioral health support. Utilize these insights to inform product
decisions and drive a user-centric approach to product development.
Product Development and Execution: Define product requirements and collaborate with
build teams to ensure the timely delivery of high-quality product functionality that
improves user engagement and outcomes. Oversee the creation and curation of content
specifically designed for individuals seeking support with their behavioral health,
including engaging & interactive tools and resources.
Product Analytics and Optimization: Define and track key performance indicators (KPIs) to
measure the success of product initiatives. Utilize data and analytics tools to monitor user
engagement with behavioral health content and tools, and continuously iterate based on
these insights.
Competitive Analysis and Market Positioning: Stay abreast of industry trends, emerging
technologies, and competitor offerings. Conduct competitive analysis to identify areas of
differentiation and strategic partnerships. Leverage market insights to inform product
positioning and capitalize on market opportunities.
Stakeholder Management: Collaborate with internal and external stakeholders (including
executives and key client partners) to align product strategies with overall business
objectives. Communicate product vision, roadmap, and progress to stakeholders
effectively. Seek input and feedback from stakeholders to drive product success.
Team Management and Mentoring: Provide guidance and mentorship to a team of
product managers and cross-functional teams. Foster a culture of excellence, learning,
and growth within the product organization. Develop talent, empower team members,
and ensure effective collaboration and alignment across teams. Lead by example while
embodying NeuroFlow’s leadership principles: humility, caring, integrity, courage,
gratitude, inspiration, and purpose-driven.
Requirements:
● 3-5 years experience in product management with a strong focus on consumer
apps, specifically in the behavioral health, wellness, or similar domains.
● In-depth understanding of product management principles, methodologies, and
best practices.
● Proven ability to lead the development of content-rich apps that drive sustained
user engagement.
● Strong analytical skills with the ability to gather and interpret data to make
data-driven decisions.
● Excellent leadership and collaboration skills with a proven ability to influence and
motivate cross-functional teams.
● Strong product judgment and empathy, an eye for detail, and a knack for crafting
creative solutions to complicated problems.
● Understanding of UX design and wireframing; ability to collaborate with designers.
● Experience with agile development methodologies and tools.
● Technical background or understanding of software development processes is
highly desirable.
● Exceptional problem-solving and critical-thinking abilities.
● Excellent communication and presentation skills with the ability to articulate
complex ideas to both technical and non-technical stakeholders.
● A passion for making a positive impact through technology, with an
entrepreneurial spirit that thrives in a startup environment.
Company Benefits:
*Applicable for full time employees
Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
What We Believe:
NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
As a HIPAA compliant organization
All team members shall:
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Act in accordance with NeuroFlow’s Information Security Policies.
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Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
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Report security events or other risks to the organization
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Execute organizational security processes or activities
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Perform security responsibilities that defined and communicated for their role
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Be responsible for their actions regarding the security of organization
By
NeuroFlow
NeuroFlow provides best-in-class technology and care services for effective integration of behavioral health at scale. Our platform enables innovative health plans, leading health systems, and government organizations to capture behavioral health...
6 jobs
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