Job details

Senior Client Success Executive

NeuroFlow is seeking a strategic Client Success Executive to oversee enterprise-scale stakeholder relationships and drive ROI for clients invested in the company. The ideal candidate will excel at fostering loyalty, showcasing value, and collaborating to deliver tailored solutions.

Skills

Strong strategic and consultative relationship-building skills
Ability to translate client strategies to successful roadmap initiatives
Experience in enterprise SaaS or startup environments
Strategic thinking with the capability to execute against client needs

Responsibilities

Manage enterprise-scale stakeholder relationships to ensure alignment with client strategies and drive ROI from their investment
Develop customer relationships to promote retention and loyalty, improving customer lifetime value
Strategically showcase client value and execute on renewal opportunities
Serve as a strategic relationship owner and advisor to clients
Monitor customer success goals and operational performance metrics
Guide account management client activities and deliver business reviews

Education

Bachelor's degree in a relevant field
MBA or relevant advanced degree preferred

Benefits

Flexible work schedule
Unlimited PTO
Physical and mental wellness benefits
Medical coverage
Parental leave
401K
Company-sponsored events
Referral program
Onsite gym
Dog-friendly office
Snacks in the office
Commuter benefits
Onsite massages

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CEO of NeuroFlow

Chris Molaro

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By NeuroFlow

NeuroFlow provides best-in-class technology and care services for effective integration of behavioral health at scale. Our platform enables innovative health plans, leading health systems, and government organizations to capture behavioral health...

6 jobs

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FUNDING

Private

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE