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Administrative Specialist 3

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.SALARY: The salary range for this position is $57,644.00 to $93,495.46 for Schedule A, and $ 57,644.00 to $88,820.70 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.The Judiciary offers a strong opportunity for growth.The New Jersey Judiciary Probation Services Division, Child Support Enforcement Unit, is seeking an administrative professional with excellent customer service, interpersonal, organizational and communication skills. Under the direction of an Administrative Supervisor, or other supervisory personnel, the selected individual will be assigned as a "liaison" to vicinage probation child support offices.REMOTE WORK : The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.• This position includes traveling to vicinage locations multiple days a week throughout the state.• Apply relevant child support policies, procedures, statutes, and court rules and provide on-site support and guidance to vicinage.• Analyze vicinage performance by using NJKiDS computer system and related reports.• Work with local child support staff by reviewing activities as they relate to performance measures and enforcement methods and provide feedback regarding areas of improvement, or where performance can be enhanced. Assist in the formulation and dissemination of training and resources that are needed.• Possess the ability to work independently as well as be able to work as a member of the team unit.• Function as a subject matter expert and provide support and assistance in the implementation of any new policy and procedures along with other duties as assigned.• Provide technical assistance with the automated system, NJKiDS, as it relates to case processing and enforcement. Assist the local offices with audits and partnership meetings.• Assist county staff with implementation of AOC, DFD, federal and state government initiatives and changes. This entails planning, training, implementation, clean-up efforts, and ongoing support necessary because of these initiatives.• Provide feedback to AOC management, committees, and other user groups about issues identified, along with possible recommendations for resolution.Although this position is located in the Administrative Office of the Courts (Trenton, NJ), travel to other Judiciary locations may be required.Regular and predictable physical presence at the worksite is an essential function of this position.Graduation from an accredited college or university with a bachelor's degree and three years of professional experience in program development, program coordination, program analysis, program administration and/or administrative research.Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate's degree and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor's degree. A master's degree may be substituted for one year of experience. A law degree may be substituted for two years of experience.Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See www.naces.org/members.html)Driver's License: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.HOW TO APPLY:The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered.The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey.The Judiciary of New Jersey is an Equal Opportunity/Affirmative ActionEmployer Committed to Ensuring an Open Door to JusticeNeoGov applicant support at 1-877-204-4442 (toll free call)Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)
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Average salary estimate

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$75570 / ANNUAL (est.)
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$58K
$93K

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What You Should Know About Administrative Specialist 3, New Jersey Courts

As an Administrative Specialist 3 at the New Jersey Judiciary, you'd be joining a dedicated team of over 8,500 members working together for the highest principles of integrity and quality service. You'll play a key role in helping to build trust within the court system, addressing vital issues like bail reform and recovery court. Your daily tasks will include acting as a liaison for child support enforcement across various vicinages, which means you'll be out and about, visiting probation offices to provide on-site support and guidance. With the opportunity to participate in a hybrid work schedule, you can enjoy flexibility while still making a tangible difference in people's lives. You'll analyze performance data using the NJKiDS computer system, collaborate with local staff to improve operations, and help implement new policies. Essential skills for this role include exceptional customer service, organization, and communication, along with a bachelor's degree and some professional experience in program development or administration. If you're looking for a meaningful career with growth opportunities in Trenton, NJ, then this position is perfect for you!

Frequently Asked Questions (FAQs) for Administrative Specialist 3 Role at New Jersey Courts
What are the primary responsibilities of the Administrative Specialist 3 at New Jersey Judiciary?

As an Administrative Specialist 3 at New Jersey Judiciary, you will serve as a liaison for probation child support offices. Responsibilities include analyzing performance using the NJKiDS system, providing guidance on child support policies, and collaborating with local staff to enhance performance in various child support initiatives.

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What qualifications are needed for the Administrative Specialist 3 position at New Jersey Judiciary?

To qualify for the Administrative Specialist 3 role at New Jersey Judiciary, candidates must possess a bachelor's degree along with three years of relevant professional experience in program development or administration. Equivalent experience can be substituted in lieu of specific educational qualifications.

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Is remote work available for the Administrative Specialist 3 role at New Jersey Judiciary?

Yes, the Administrative Specialist 3 position at New Jersey Judiciary offers a hybrid work schedule, allowing for up to two days of remote work each week, provided you have high-speed internet access and meet certain security requirements.

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What is the salary range for the Administrative Specialist 3 position at New Jersey Judiciary?

The salary range for the Administrative Specialist 3 role at New Jersey Judiciary varies from $57,644 to $93,495 for Schedule A and $57,644 to $88,820 for Schedule B. Starting salaries for new hires typically begin at the minimum of these ranges.

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What skills are essential for the Administrative Specialist 3 at New Jersey Judiciary?

Essential skills for the Administrative Specialist 3 role at New Jersey Judiciary include excellent customer service, strong communication and interpersonal abilities, and exceptional organizational skills. The capacity to work independently and as part of a team is also critical.

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Common Interview Questions for Administrative Specialist 3
Can you describe your experience with program administration as related to the Administrative Specialist 3 role?

Be prepared to elaborate on any relevant experiences you've had in program administration. Provide specific instances where you successfully developed or coordinated programs, highlighting how these experiences make you a suitable candidate for the Administrative Specialist 3 position.

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How do you handle difficult situations or disputes with customers in a professional setting?

Showcase your conflict resolution skills by sharing a specific instance from your past where you managed a challenging customer situation, emphasizing your ability to communicate effectively and remain composed under pressure.

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What experience do you have with the NJKiDS system or similar software?

Tech familiarity is key! Discuss any experience you have with NJKiDS or similar systems, focusing on your ability to analyze data and generate actionable insights that would benefit the courts.

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Why do you think integrity is essential in public service roles like the Administrative Specialist 3?

Express your understanding of how integrity builds trust within the judiciary and affects the community's perception of the court system, using real-world examples to strengthen your position.

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Can you give an example of a time you had to work both independently and as part of a team?

Share a specific situation that illustrates your ability to thrive being both autonomous and collaborative, detailing your contributions and how they benefited both your team and the project.

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What is your approach to improving operational efficiency in administrative support?

Discuss strategies you've employed in the past that drove efficiency, such as workflow analysis, process improvements, or training implementation, and how these could be applied to the Administrative Specialist 3 role.

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How do you prioritize your tasks when given multiple responsibilities?

Explain your method for prioritization and time management, perhaps mentioning tools or systems you utilize, along with your rationale for your approach, to demonstrate effective organizational skills.

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What training or resource development experience do you have in relation to administrative roles?

Use this opportunity to share relevant experiences where you created or facilitated training sessions, focusing on the positive outcomes achieved through those initiatives.

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What motivates you to work in the public service sector, specifically with the judiciary?

Articulate your passion for public service and how the values of the New Jersey Judiciary resonate with your personal and professional ethics, providing specific examples that illustrate your commitment.

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How would you manage updates to policies or procedures effectively across different offices?

Provide a detailed approach to managing policy updates, highlighting your communication strategies, the importance of feedback loops, and how you would work to ensure consistency across all office operations.

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Full-time, hybrid
DATE POSTED
December 1, 2024

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