Total Rewards, Senior Technical Consultant

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

A Senior Technical Consultant is responsible for generating client financial deliverables and supporting the technical team as needed.  The role plays an integral part in assisting the technical team members to meet their client’s data needs as well as to handle direct client assignments.

The Newfront Employee Benefits Technical team is looking for a smart creative individual who wants to work with a fast-paced, technology-driven, and service-oriented group of consultants. Our clients vary in size who value new and fresh ideas.  We are highly motivated, inclusive of everyone, and always open to new ideas. If you’re an ambitious and agile self-motivated multi-tasker who’s ready to show up with your best self, you’d fit in with us! A successful candidate will have strong underwriting skills and be able to partner with the industry’s leading Account Managers and service team. You must be technology driven and open to learning new systems. You will be working with various benefit service teams with clients who are seeking outside the box solutions.

This position is a salaried, exempt and full-time role and will be reporting to the Service Team Lead for Total Rewards. Requires seasonal or intermittent traveling to visit clients and prospects. This is a US Hybrid/Remote based role (Pacific Time Zone work hours required), with the option to work from any of Newfront's office locations. #LI-Remote

WHAT YOU'LL BE DOING:

• Assess client experience and/or utilization report needs and work with Data Analytics team to build deliverables.  Responsible for reviewing prior to release on a monthly, quarterly or annual basis. 

• Assess annual utilization and identify trends or areas of concern for review with senior technical team.

• Manage data collection necessary for all analyses from internal and external resources – carrier data sites, client team, technology team.

• Collaborate with client team, primarily with senior technical consultant strategic direction and plan management of programs and cost. 

• Evaluate client risk and change tolerance for alternative funding, benefit options, and/or new benefit offerings. 

• Model cost alternatives to meet budgetary goals by analyzing combinations of contributions, plan designs and carriers.

• Prepare preliminary analyses with regards to plan renewals, marketing, cost forecasting, contribution scenarios and demographic analyses.  May include generating funding rates, COBRA rates, Domestic Partner imputed income, IBNRs, and plan option pricing.

• Calculate reserve estimates for self-funded clients.

• Negotiate with carriers and vendors for best fees, performance guarantees, rate guarantees, etc.

• Utilize internal Newfront Actuarial Model and any other tools as needed.

• Perform other duties and assist with projects as assigned.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

WHAT YOU BRING TO THE TABLE:

• Excellent communication skills: written, public speaking and presentation preparation.

• Excellent customer service skills, professionalism and tact.

• Proficient knowledge and use of Microsoft Office and advanced complexities of features.

• Ability to be resourceful, take initiative, solve problems and offer solutions.

• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. 

• Ability to train, delegate, provide oversight and give feedback.

• Adaptability and flexibility to address issues and respond to client needs.

• Excellent time management skills and ability to manage competing priorities and high volumes.

• Ability to learn and adopt use of technology systems and software applications.

• Ability to multi-task, understand urgency and deal with changing priorities and deadlines.

• Proficient at project planning and time management.

• Ability to forge relationships and build trust with clients, vendors and internal stakeholders.

EDUCATION AND EXPERIENCE:

• 2 years of Underwriting, Data Analysis, Carrier or Employee Benefits experience required.

• Health Care insurance industry background or knowledge of group products preferred.

CERTIFCATES, LICENSES, REGISTRATION:

• CA Department of Insurance Life License (preferred).

The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $157,600 and $197,000/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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