Account Coordinator - Executive Risk Solutions

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

SUMMARY:

This position assists with coordinating the internal service process for the Executive Risk Solutions (ERS) team which specializes in Directors and Officers, Employment Practices, Crime, and Fiduciary Liability insurance.

FROM THE TEAM: Come join Newfront’s Executive Risk Team!  The Executive Risk Solutions team is dedicated to excellence in everything that we do and we are committed to working together as partners in delivering what our clients need and want. This role is an excellent opportunity to be part of a team of D&O experts and to be a key contributor to our team’s growth and success.  We are looking for inquisitive, strategic, self-motivated, organized, and fun people to join our growing team.

This position is an hourly, non-exempt, and full-time role and will be reporting to the Team Leader. This is a US based hybrid or remote role (required to work until 4pm PST M-F), with the option to work from any of Newfront's office locations. Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote

What You'll Be Responsible For:

• Prepare and send renewal solicitations; coordinate client update calls with insurance carriers.

• Assist with marketing Management Liability programs for public/private companies.

• Prepare client presentation and proposal materials.

• Prepare insurance summaries and confirmations of insurance.

• Input data and information into systems and maintain the accuracy and completeness of policy management systems.

• Manage policy and endorsement issuance process including reviewing quotes, binders, and policies for accuracy and filing appropriately.

• Prepare invoices and manage tasks related to client billing

• Perform other duties and assist with special projects as assigned.

Qualifications:

• Solid communication skills: writing and presentation preparation.

• Excellent telephone etiquette and customer service.

• Ability to be resourceful, take initiative, and work independently to solve problems.

• Works well with others in a fast paced environment; responsive to co-workers and colleagues.

• Adaptability and flexibility to respond to client and team needs.

• Strong time management skills.

• Ability to learn and adopt and train use of technology systems and software applications.

• Ability to review internal/external deliverables to ensure accuracy.

Required Certificates, Licenses, Registration:

• Minimum of 2 years in a comparable and/or relevant work environment.

• Property and Casualty Insurance license preferred.

• Minimum of 1 year of Insurance brokerage experience preferred.

• Commercial insurance experience preferred.

The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $60,200 and $86,000/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.