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Enterprise Account Executive - Federal - job 1 of 2

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

The Enterprise Account Executive – Federal will generate new business sales revenue in the Federal Government. This will be achieved through account planning, territory planning, working with Nexthink partners, business development techniques, and field-based sales activities. The ideal candidate will have:

  1. worked in early-stage companies that have brought new and innovative products to market; 
  2. possesses the ability to evangelize the benefits associated with an ‘experienced-based’ solution; 
  3. is adept at selling to multiple levels of the IT organization; 
  4. can manage customer expectations during Proof of Concept evaluations;

The Role

  • Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
  • Aggressively prospect, identify, qualify, and develop sales pipeline
  • Developing a regional strategy and plan to leverage Nexthink partners
  • Build strong relationships with multiple Program Directors within Government Agencies
  • Work with the marketing team to conduct seminars; trade shows drive revenue growth and pipeline
  • Taking a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink solution within the marketplace.
  • Prospect qualification and the development of new sales opportunities and ongoing revenue growth
  • Sales process management and opportunity closure
  • Ongoing account management to ensure customer satisfaction
  • Close business to exceed monthly, quarterly, and annual bookings objectives
  • Build strong and effective relationships, resulting in growth opportunities
  • Work closely with the Professional Services team to achieve customer satisfaction
  • Sell a complete solution of software, services, and support to ensure customer success
  • Work with Marketing to conduct seminars, trade shows, and other marketing-related events

#LI-Remote

Qualifications

  • 5+ years of experience selling enterprise technology to the Public Sector
  • Goal oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
  • Driven – possesses a strong desire to be successful
  • Disciplined – skilled in managing time and resources; sound approach to qualifying opportunities
  • Intelligent – possesses aptitude to learn quickly and establish credibility
  • Bachelor's Degree or equivalent

Additional Information

We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

 

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

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CEO of Nexthink
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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Account Executive - Federal, Nexthink

Are you ready to elevate your career as an Enterprise Account Executive – Federal with Nexthink? Located in the bustling heart of Washington, DC, you’ll be at the forefront of digital employee experience management. At Nexthink, we’re not just about technology; we’re on a mission to empower IT leaders with unparalleled insight, allowing them to preemptively diagnose and address issues before they impact employees. As a pivotal member of our team, you will play a critical role in generating new business sales revenue for the Federal Government. Your days will be filled with dynamic activities such as account and territory planning, collaborating with our partners, and utilizing innovative sales techniques. We're seeking someone with a proven track record in selling enterprise technology, who thrives on building relationships and has a knack for understanding the unique challenges faced by government agencies. With a consultative approach, you’ll engage with Program Directors, develop pipelines, and close deals while ensuring customer satisfaction from start to finish. Nexthink values your growth just as much as your accomplishments, offering a hybrid work model and generous benefits that include unlimited vacation and a 401(k) with matching. Join our multicultural team of over 1000+ Nexthinkers and help us deliver better digital experiences to millions of employees across the globe. Let’s create the future of digital workforce together, because at Nexthink, we believe that maximizing employee experience is the key to success in any organization.

Frequently Asked Questions (FAQs) for Enterprise Account Executive - Federal Role at Nexthink
What are the responsibilities of the Enterprise Account Executive – Federal at Nexthink?

As the Enterprise Account Executive – Federal at Nexthink, your primary responsibilities will include generating new business sales revenue specifically targeted at the Federal Government. You’ll be engaged in account and territory planning, actively prospecting and developing your sales pipeline, and building robust relationships with key decision-makers within government agencies. Additionally, you’ll oversee the sales process from initial contact through to opportunity closure, ensuring you're providing tailored solutions to meet customer needs.

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What qualifications are required for the Enterprise Account Executive – Federal position at Nexthink?

To excel as an Enterprise Account Executive – Federal with Nexthink, candidates should have at least 5 years of experience in selling enterprise technology to the Public Sector. A proven track record of achieving sales goals is essential, along with strong time management and organizational skills. Additionally, possessing a bachelor’s degree or equivalent experience will bolster your application, as well as your ability to effectively communicate and develop customer relationships within complex IT environments.

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How does Nexthink support the success of its Enterprise Account Executives?

Nexthink is committed to the success of its Enterprise Account Executives through comprehensive training and a supportive work culture. As an Executive, you'll have access to professional development resources and mentorship from experienced colleagues. Additionally, the company offers flexible working hours, hybrid work models, and a variety of benefits aimed at ensuring your work-life balance and overall job satisfaction.

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What is the typical career path for an Enterprise Account Executive – Federal at Nexthink?

An Enterprise Account Executive – Federal at Nexthink can expect a rewarding career path with ample opportunities for growth. Successful Executives often progress to Senior Account Executive positions, or transition into leadership roles such as Sales Management. With Nexthink's commitment to personal and professional development, you'll have the chance to shape your career in line with your goals and aspirations.

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What makes Nexthink a great place to work for an Enterprise Account Executive?

Nexthink prides itself on fostering an inclusive, diverse, and innovative work environment. As an Enterprise Account Executive, you’ll enjoy competitive compensation, generous benefits like unlimited vacation, and a vibrant company culture that encourages collaboration. With a focus on the well-being of their employees, Nexthink provides a supportive atmosphere that motivates you to achieve your best while enjoying the journey.

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Common Interview Questions for Enterprise Account Executive - Federal
How do you approach prospecting for new clients in the federal sector?

When prospecting for new clients in the federal sector, it's essential to conduct thorough research on potential clients to understand their needs and challenges. Networking at industry events and leveraging existing relationships with partners can be effective. Tailor your outreach to highlight how Nexthink's solutions can address specific pain points and create value for government agencies.

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Can you describe your experience with developing territory and account plans?

In developing territory and account plans, I focus on analyzing market trends, customer demographics, and competitor offerings. This helps me identify high-potential opportunities. Collaborating with marketing and understanding Nexthink’s strategic objectives allows me to align my plans with the company's goals effectively. Customizing my approach for each account ensures that I address their unique challenges.

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How do you handle objections from clients during the sales process?

Handling objections requires active listening and empathy. I start by acknowledging the client’s concerns and asking clarifying questions to fully understand their position. Once I identify the root of their hesitation, I present relevant case studies and data to counter their objections with comprehensive solutions that highlight the benefits of choosing Nexthink.

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What methods do you use to ensure that customer expectations are managed effectively?

To manage customer expectations, I prioritize clear communication at every stage of the sales process. I set realistic goals and provide regular updates on progress. Additionally, during Proof of Concept evaluations, I keep the customer informed about what to expect and provide comprehensive explanations to help them gauge the success of the Nexthink solution.

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Describe a successful sales initiative you led in the past.

One successful sales initiative I led involved collaborating with a cross-functional team to develop a focused outreach campaign targeting federal agencies struggling with employee experience. By leveraging partnership networks and hosting informative webinars, we increased our visibility and generated a significant pipeline of qualified leads, resulting in multiple closed deals within a few months.

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What strategies do you employ to build and maintain relationships with Program Directors?

Building relationships with Program Directors involves consistently providing value through follow-ups and sharing industry insights. I schedule regular check-ins to discuss their current challenges and upcoming projects, allowing me to position Nexthink as a trusted resource. I also ensure to celebrate their successes and milestones, reinforcing our collaborative partnership.

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How do you balance your time between prospecting and managing existing accounts?

Balancing time between prospecting and managing existing accounts requires effective time management. I utilize tools and strategies such as calendar blocking and prioritizing urgent tasks to allocate consistent time for both activities. By maintaining a structured approach, I ensure I nurture existing relationships while continuously looking for new opportunities.

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What role does teamwork play in your sales process?

Teamwork is vital in my sales process as it encourages diverse perspectives and collaborative problem-solving. I often engage with marketing, product, and professional services teams to align our strategy and deliver comprehensive solutions to clients. By leveraging the strengths of my colleagues, we enhance the customer experience and drive successful outcomes.

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How do you evaluate market trends relevant to the federal sector?

I regularly review industry reports, attend webinars, and follow thought leaders in the federal space to evaluate market trends. Participating in industry forums allows me to gather insights from peers. This knowledge helps me adapt my sales strategies and ensure that Nexthink's offerings remain competitive and relevant to our target audience.

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What do you think sets Nexthink apart from its competitors?

Nexthink's commitment to enhancing digital employee experiences sets it apart. Our proactive approach enables IT departments to identify and rectify issues before they escalate, ensuring optimal employee productivity. Additionally, our focus on customer satisfaction and innovative solutions allows us to offer unparalleled value, making Nexthink a leader in digital employee experience management.

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Experience is Everything – It’s in our DNA We think experience and people matter the most. In fact, we’re not just the leader in the digital employee experience management category, we invented the category. At the end of the day, we get to say we...

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