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Data Content Operative with Dutch - job 1 of 2

Company Description

ABOUT THE ROLE

Capturing data from various sources into the Brandbank Data Capture system for storage, processing and data management purposes. This role also includes the QA and QC of products from a variety of data sources to a high level of accuracy ensuring the result is free from typing errors in line with NIQ Right First Time Approach and target market rule set.

     

    Job Description

    RESPONSIBILITIES

    • Enter data according to prescribed quality standards and KPIs
    • Dealing with customer rejections
    • Processing rejections through the rejection site
    • Distributing rejections to the appropriate member of staff
    • Dealing with any customer queries relating to the data entry process
    • Explaining the Data Entry process to both suppliers and other internal teams and providing solutions to problems where our system/rules limit us from completing their request
    • Managing Urgent Batches to make sure they are processed in the required SLA
    • Informing the Commercial team of any issues with this process and how it could be fixed
    • Help to identify and trends which might point to a problem in the business process or rule set
    • Data Check; Process source documents/images by reviewing data for deficiencies; resolving discrepancies by using standard procedures, rules or returning incomplete documents/images to the team leader for resolution.
    • Effectively and efficiently achieving daily/weekly/monthly targets, meeting quality and delivery expectations 
    • To identify and share ideas on continual improvements
    • Maintain data entry requirements by following data program techniques and procedures.
    • QA/QC - Verify entered data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging information to eliminate duplication of data
    • Maintains customer confidence and protects operations by keeping information confidential
    • Test account system changes and upgrades by inputting new data; reviewing output.
    • Respond to any ad hoc requests from the business for any information and access to relevant files
    • Maintain a personal rejection rate of 2% or lower in line with business targets
    • Effective workflow movement and management to ensure there are no delays in turnaround

     

      Qualifications

      REQUIREMENTS

      • English and Dutch  - Good verbal and written communication skills
      • Ability to work within a team
      • Initiative
      • Ability to shoulder responsibility well
      • Excellent typing speed and accuracy
      • Accuracy and attention to detail
      • Effective time management
      • Ability to prioritise workloads
      • Able to work according to company high quality standards
      • An understanding of data confidentiality 
      • Ability to work well under pressure
      • Good verbal and written communication skills

      Additional Information

      WE OFFER:

      • Work in an international, multicultural environment
      • Hybrid working type possibility
      • Seniority, vacation and meal allowance
      • Christmas gifts for children of employees (up to 10 years of age)
      • Annual medical check
      • Internal recognition system
      • Volunteer time off"

      Our Benefits

      • Flexible working environment
      • Volunteer time off
      • LinkedIn Learning
      • Employee-Assistance-Program (EAP)

      About NIQ

      NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

      For more information, visit NIQ.com

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      Our commitment to Diversity, Equity, and Inclusion

      NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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      Average salary estimate

      $50000 / YEARLY (est.)
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      $40000K
      $60000K

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      What You Should Know About Data Content Operative with Dutch, NielsenIQ

      Join NIQ as a Data Content Operative with Dutch in Belgrade, where your role will be pivotal in maintaining the highest quality of data that drives our consumer intelligence insights. In this dynamic position, you'll capture data from various sources into our Brandbank Data Capture system, ensuring accuracy and efficiency every step of the way. Your responsibilities will include entering data according to strict quality standards, addressing customer rejections promptly, and processing urgent batches to meet our service level agreements (SLAs). You'll collaborate closely with our commercial team, providing feedback on any challenges you encounter and suggesting improvements to optimize our processes. This role demands precision, as you'll perform quality assurance and quality control measures to verify that every piece of data is correctly entered and free from errors, all while maintaining confidentiality. With NIQ, you’ll enjoy a flexible working environment and the opportunity to thrive in an international, multicultural setting. We value great communication skills in both English and Dutch, and we're looking for someone who can effectively prioritize their workload and maintain a high standard of quality in a fast-paced environment. If you're a detail-oriented team player with a knack for data management, we can't wait to welcome you aboard!

      Frequently Asked Questions (FAQs) for Data Content Operative with Dutch Role at NielsenIQ
      What are the main responsibilities of a Data Content Operative with Dutch at NIQ?

      As a Data Content Operative with Dutch at NIQ, you'll be responsible for capturing and verifying data across various sources using our Brandbank Data Capture system. Your key tasks will involve ensuring data accuracy, processing customer rejections, managing urgent batches to meet deadlines, and collaborating with internal teams to solve any data-related inquiries. This position is centered on delivering high-quality data while adhering to strict quality standards and KPIs.

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      What qualifications are required to apply for the Data Content Operative with Dutch position at NIQ?

      To apply for the Data Content Operative with Dutch position at NIQ, you should have strong verbal and written communication skills in both Dutch and English. A keen attention to detail, excellent typing skills, and the ability to work under pressure are essential. Additionally, the ideal candidate should possess effective time management skills, initiative, and the capability to work as part of a team while upholding NIQ's high quality standards.

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      How does NIQ support its Data Content Operatives in maintaining work-life balance?

      NIQ fosters a supportive environment for its Data Content Operatives by offering a hybrid working model, allowing for flexibility in how and where you work. With a commitment to employee wellbeing, NIQ also provides benefits such as vacation allowances, an Employee Assistance Program (EAP), and volunteer time off, ensuring that you can maintain a healthy work-life balance while contributing to our exciting projects.

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      What tools and systems will I work with as a Data Content Operative with Dutch at NIQ?

      As part of your role at NIQ, you'll be using the Brandbank Data Capture system extensively. You'll also engage with various data processing tools to manage rejections and maintain data integrity. Training and support will be provided to ensure you are comfortable and efficient in using these systems, contributing to our goal of delivering accurate consumer insights.

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      What are the opportunities for growth for a Data Content Operative with Dutch at NIQ?

      At NIQ, we understand the importance of professional development. As a Data Content Operative with Dutch, you’ll have opportunities for career advancement within the company. Engagement in our internal recognition system, along with access to LinkedIn Learning, empowers you to build skills relevant to your career aspirations while contributing meaningfully to our organization.

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      Common Interview Questions for Data Content Operative with Dutch
      Can you describe your experience with data entry and any relevant tools you’ve used?

      In preparing for this question, think back to specific data entry roles you’ve held. Discuss the types of data systems you’ve encountered, any software proficiency (especially with similar tools to Brandbank), and your approach to ensuring accuracy in your entries. Highlight experiences where you improved data accuracy or efficiency.

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      How do you handle tight deadlines and priorities in your work?

      When answering this question, share a specific example of a time you faced a deadline in a previous role. Explain your approach to managing your time, prioritizing tasks, and any tools or techniques you use to remain organized under pressure. This showcases your ability to thrive in a fast-paced environment.

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      What strategies do you use to maintain accuracy while entering data?

      Discuss your methodical approach to data entry, including taking breaks to avoid fatigue, double-checking your entries, or utilizing checklists. You could share instances where you caught errors before they became issues, demonstrating your commitment to quality.

      Join Rise to see the full answer
      Tell us about a time you resolved a customer query related to data issues.

      Provide a specific example where you effectively communicated with a customer. Highlight how you understood their concern, the steps you took to address the issue, and the outcome. This showcases your communication skills and customer service orientation.

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      What does confidentiality mean to you in the context of data management?

      Highlight your understanding of the importance of data confidentiality, particularly in a role dealing with consumer data. Discuss any relevant policies or practices you’ve followed in the past and your commitment to safeguarding sensitive information.

      Join Rise to see the full answer
      How do you approach quality assurance and control measures?

      Explain your experience with quality assurance in data entry, focusing on any specific techniques or tools you used to verify data correctness. This could include reviewing entries against source documents or ensuring compliance with standards.

      Join Rise to see the full answer
      Can you explain a situation where you suggested a process improvement?

      Think of a time when your insights led to a more efficient process in your previous roles. Describe the issue, your suggestion, and its positive impact, showcasing your initiative and ability to identify areas for improvement.

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      What makes you a good fit for the Data Content Operative with Dutch role at NIQ?

      Articulate how your skills, experiences, and values align with NIQ's mission. Discuss specific qualities, such as your attention to detail, team collaboration, and multilingual communication skills, that would contribute positively to the team's success.

      Join Rise to see the full answer
      Describe a time when you worked as part of a team to achieve a goal.

      Provide an example that illustrates your ability to collaborate effectively. Explain your role within the team, the goal you were aiming to achieve, and the outcome. This helps demonstrate your teamwork abilities.

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      How would you explain the data entry process to someone unfamiliar with the system?

      Discuss your communication approach in making complex information understandable to others. Share an example where you successfully trained or guided someone through a process, highlighting your ability to simplify information effectively.

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      DATE POSTED
      December 19, 2024

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