Project Coordinator

The Operations Coordinator supports the research schedule for our BASES Neuroscience team for multiple regions globally, liaising with the operations team to meet day-to-day objectives, and manages the Neuro@Home Panel and its execution to deliver research data to our clients. This includes identifying and connecting qualifying panelists to studies, monitoring fieldwork progress to meet our objectives as needed, managing the panel health and efficiency, and developing fielding materials based on client objectives. The Operations Coordinator will work within a cross-functional team to meet research deadlines on time, on budget, and with quality in mind. 

Responsibilities:      

• Obtains proficiency in all tools needed to support BASES Neuroscience projects
• Clear, concise, and professional communication with internal team, panelists and external vendors
• Maintains internal database of qualified participants 
• Develop a strategy to expand database as needed
• Supports project requests with incidence checks and timeline feedback
• Schedules and assigns qualified participants for fieldwork 
• Works with external vendors as needed to schedule qualified participants for fieldwork
• Monitors all live studies daily to identify any in-field issues early
• Escalates at-risk projects appropriately as soon as identified
• Solution-oriented in resolving feasibility issues and recommending solutions
• Seeks opportunities/shows enthusiasm for value added projects beyond the ‘normal’ project specific work
• Proactively identifies High Priority studies and works with internal teams to execute successfully
• Works directly with 3rd party vendors to successfully manage expectations for sampling requirements and executing projects, ensuring that vendors understand and follow best practices as set forth by leadership
• Provides feedback to vendors and internal leaders as appropriate
• Records accurate and timely data for metrics tracking and financial reporting
• Willing to work as a team by taking on shared tasks such as vacation/sick day coverage, etc.
• Contributes to team discussions and non-production projects as needed
• Works well with other internal partners across Commercial and Operational teams to deliver on time and high-quality study execution, fostering a professional and friendly environment while working with others across the business.

• Previous experience in project management
• Mandatory oral and written communication in English
• Strong organization and high attention to detail
• Interpersonal and customer service skills
• Problem solving skills
• Bachelor’s degree or equivalent experience and education
• Familiar with Microsoft Office Suite (Word, Excel, etc.)

What's in it for you?

• Comprehensive compensation package 
• Peer recognition program comprehensive health insurance flexible work environment 
• Hybrid work model 
• Career development tailored to NielsenIQ roles 
• Access to on-demand learning content and NIQ social communities 
• Mentor programs 

Our benefits 

• Flexible working environment 
• Health insurance 
• Parental leave 
• Life assurance 
• Volunteer time off 

And more....... 

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Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion