Customer Support Specialist

Job Summary:As a NIKE representative, you will be at the forefront of the company, providing exceptional customer service within a fast-paced environment. With your unique experiences, you will be able to guide customers through the purchasing process and help them make the right decisions. Teamwork is a crucial aspect of success at NIKE, and we encourage our employees to share their ideas and work together to achieve our goals. You play an important role in creating memorable experiences for our customers every day. Finding the perfect product for our customers is a key aspect of our culture, and we believe that your just do it attitude will help us to continue to be game changers in the industry.Qualifications:• In order to meet the legal standards in the U.S., attaining the age of 18 is mandatory• The store expects its employees to have the adaptability to work flexible hours, including nights, weekends and holidays, in response to the store’s necessities• Creating an authentic atmosphere of customer service can be a powerful way to build trust with our customers, showing them that their needs and concerns are our top priority• Learning and training on the latest products and technologies can help professionals stay at the forefront of innovation and advancements in their field• The bodily demands of this post need the capability to contort, crouch, extend, ascend, and uphold an upright position for lengthy durations, whether or not justifiable adjustments are made.Duties and Roles:• Demonstrating immense enthusiasm, knowledge, and commitment to meeting individual customer needs by offering the best advice regarding NIKE products and services• The key to building strong relationships with your team and customers is by fostering a positive atmosphere through your own optimistic outlook on life• Effective communication is necessary to exceed customers' expectations at every step of their journey. By actively listening to and engaging with customers, you can address their concerns, anticipate their needs, and deliver personalized service that sets you apart from competitors• Adhering to regulations and showing professionalism, demonstrating ethics, trustworthiness, and empathy• Conducting financial transactions, managing inventory, and ensuring the timely delivery and receipt of goods are key responsibilities while working at the cash register, performing shipping and receiving duties, and stocking products• When you participate in store events, you demonstrate that you are a supportive and involved team memberAbout Us:NIKE, Inc. is a company focused on continuous growth and development, and they seek team members who share that drive. With a generous compensation package, laid-back atmosphere, diversity and inclusion at the forefront of their culture, and numerous opportunities for learning and advancement, NIKE is the perfect place to fuel career advancement.EEO Statement:The NIKE, Inc. team comprises individuals from a range of differing backgrounds and life experiences. The company upholds an inclusive and impartial work environment by endeavoring to evaluate qualified applicants without discrimination based on race, ethnicity, religion, gender, age, sexual orientation, gender identity, expression, veteran status, or disability.