Director, Distribution

The Director, Distribution at NOBULL is responsible for overseeing all facets of distribution operations, including inbound receiving, order management, inventory control, and outbound fulfillment. This leadership role involves strategic planning, managing third-party partnerships, and collaborating with various internal stakeholders to ensure timely and cost-effective delivery of products.

Candidates for the Director, Distribution role at NOBULL should possess over 10 years of relevant logistics experience and at least 3 years in a management position involving direct supervision of staff. Preferred candidates will have experience in the footwear or apparel industry and be strategic thinkers proficient in Warehouse Management Systems and other related processes.

The Director, Distribution plays a crucial role in ensuring that distribution operations run smoothly, which greatly contributes to customer satisfaction. By optimizing supply chain solutions and managing distribution-related customer inquiries effectively, the Director helps enhance the overall customer experience at NOBULL.

In the role of Director, Distribution at NOBULL, establishing and implementing KPI’s is vital for measuring service levels and operational efficiency. These metrics provide insights into the distribution process's effectiveness and guide necessary adjustments to meet organizational goals.

As the Director, Distribution at NOBULL, you will lead, coach, and mentor a team of direct reports. This involves fostering accountability and collaboration, developing individual team members' skills, and ensuring that the team works cohesively to achieve both departmental and company-wide objectives.

When answering this, focus on specific examples from your past roles. Discuss how you've led teams and collaborated with third-party partners to optimize operations, including any success metrics or improvements you've driven.

Emphasize your organizational skills and ability to assess urgency and impact. Share techniques you use for task prioritization, such as leveraging technology and setting clear deadlines.

Discuss potential approaches you've used previously, such as establishing clear KPIs, reviewing processes regularly, and seeking team input for continuous improvement.

Describe your approach to resolving complaints, emphasizing the importance of clear communication and collaboration with the customer service team to provide timely resolutions.

Mention specific software like Warehouse Management Systems and proficiency in MS Office applications. Talk about how you have used these tools to streamline operations and improve reporting.

Provide a detailed example where you identified a risk, your strategic plan to mitigate it, and the positive outcome from your efforts. This showcases your foresight and problem-solving skills.

Discuss your leadership style, how you communicate expectations, and methods you use to encourage team ownership of their responsibilities. Highlight your experience in mentoring and developing team members.

Illustrate your experience with data-driven decision-making, including tools you have used to analyze distribution metrics and how those insights have informed strategic changes.

Explain your approach to budget management, including forecasting, cost analysis, and regular reviews to ensure budget adherence while still meeting operational needs and goals.

Reflect on NOBULL’s mission and values, connecting them to your personal motivations. Highlight how your skills and experience align with the company’s vision for distribution operations.