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Social Media Manager

NOBULL is a wellness community that invites and challenges individuals who aspire to be a better version of themselves physically, mentally, and emotionally. Through footwear, apparel, nutrition and a winning mentality, we provide the plays and playbook for your personal pursuit of self-improvement. Our company is comprised of a small team of bright, passionate, and hardworking individuals dedicated to making a difference in people’s lives.


The Social Media Manager is responsible for developing and executing strategies that build, strengthen, engage, and nurture relationships with our community on social platforms. This role is critical in driving engagement, fostering collaboration, keeping the brand current and relevant, and amplifying the company’s visibility + reputation in the communities we serve.


Responsibilities
  • Community Management: Lead 1-1 engagement with consumers across social platforms on all owned posts, as well influencer and partner posts - both public facing and in DMs. Spark new conversations and foster existing ones in an effort to build community and expand reach. Escalate issues and inquiries to customer service team and other appropriate parties as needed.
  • Social Publishing and Execution: Lead all social content publishing and calendar execution, ensuring content is posted or scheduled on time and accurately. Assist in post development by prepping copy and post details, and ensuring assets are appropriately inputted in content calendar 
  • Trend Watch & Relevance: Keep a constant pulse on social platforms, and bring new and creative ideas, trends and concepts to the team
  • Ideation and Content Generation: Bring ideas to life by creating content, utilizing resources and seeing concepts through to execution  


Qualifications
  • Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
  • 3-5 years of experience in community engagement, public relations, or a similar role.
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Excellent verbal and written communication skills, with an ability to effectively engage diverse audiences.
  • Experience with event planning and managing community initiatives.
  • Proficient in social media management and digital communication tools.
  • Passionate about community building and fostering meaningful connections.


If you are an applicant located in California, please review our California Applicant Privacy Notice, which explains the categories of personal information that we collect and the purposes for which we use such personal information

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Social Media Manager, NOBULL

At NOBULL, located in vibrant Boston, Massachusetts, we're all about challenging our community to be the best version of themselves—physically, mentally, and emotionally. We’re excited to welcome a passionate Social Media Manager to our team. In this dynamic role, you will create and implement strategies to engage with our community across various social platforms. From managing 1-1 interactions with our consumers to amplifying our brand’s presence, your work will be vital in fostering relationships and keeping our brand at the forefront of wellness discussions. As part of our small but dedicated team, you’ll help nurture conversations, keep tabs on emerging trends, and bring your creative ideas to life through engaging content. An essential part of your job will also involve ensuring our content is published timely and accurately while maintaining a consistent voice across platforms. If you are someone who thrives in community building, has experience in public relations or similar fields, and loves creating content that resonates with audiences, this opportunity is for you. Join us at NOBULL, where your skills will not just contribute to our brand but will also make a meaningful impact on the lives of many. Let’s inspire self-improvement together!

Frequently Asked Questions (FAQs) for Social Media Manager Role at NOBULL
What are the main responsibilities of a Social Media Manager at NOBULL?

The Social Media Manager at NOBULL will take charge of community management, engaging directly with consumers across various social platforms. This includes managing interactions on owned posts as well as influencer and partner content, both publicly and through direct messaging. Additionally, you'll oversee social content publishing and ensure timely execution of our content calendar. Trend monitoring and creative ideation will also be part of your role, enabling you to keep our brand relevant and innovative in the wellness space.

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What qualifications are required to apply for the Social Media Manager position at NOBULL?

To qualify for the Social Media Manager role at NOBULL, candidates should possess a Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, along with 3-5 years of experience in community engagement or public relations. Strong project management skills, excellent verbal and written communication skills, and proficiency in social media management tools are essential. A passion for community building and a knack for managing multiple initiatives simultaneously will make you stand out.

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How does NOBULL ensure its social media strategy remains innovative and relevant?

At NOBULL, our Social Media Manager is responsible for maintaining a constant pulse on social trends and innovations. By researching and monitoring what's trending in the wellness and fitness space, you'll bring fresh ideas to the team and adapt our content and engagement strategies accordingly. This approach ensures that our brand remains relevant and continues to resonate with our audience.

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What skills are essential for a successful Social Media Manager at NOBULL?

Success as a Social Media Manager at NOBULL hinges on a variety of skills. Strong project management abilities will help you juggle multiple initiatives effectively. Excellent communication skills are crucial, as you will be engaging with diverse audiences. Proficiency in social media management and digital communication tools is also critical, alongside a unique creativity that can drive content generation and engagement.

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What type of environment can a new Social Media Manager expect at NOBULL?

NOBULL offers a dynamic and collaborative environment where creativity and passion are highly valued. As part of a small, dedicated team, the Social Media Manager will work closely with colleagues, sharing ideas, and contributing to meaningful conversations. Your contributions will not only enhance NOBULL's online presence but will also foster a sense of community that aligns with our mission to inspire self-improvement.

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Common Interview Questions for Social Media Manager
Can you describe your experience with community engagement on social media?

In answering this question, highlight specific campaigns or initiatives where you engaged directly with your audience. Discuss the tools you used for managing interactions, how you measured success, and what you learned from these experiences that can apply to NOBULL's social media strategy.

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How would you approach creating a content calendar for NOBULL?

Talk about your methodical approach to creating a content calendar, including how you would align content with brand goals, track trends, and incorporate regular community themes. It’s essential to evaluate past performances to inform your future strategies and ensure a chaotic but organized calendar.

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What strategies would you employ to increase engagement on our social platforms?

Respond with innovative strategies such as leveraging user-generated content, hosting interactive sessions like Q&A or live events, and utilizing analytics to refine your approach. It’s crucial to show an understanding of not just the tools but also how to connect authentically with the community.

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Describe a time when you successfully handled a negative comment on social media.

Use the STAR method (Situation, Task, Action, Result) to describe how you addressed the issue. Focus on your calm and professional demeanor, how you resolved the situation, and what the outcome was, emphasizing your ability to maintain a positive brand image even during challenges.

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What trends in social media do you find most impactful for wellness brands?

Share specific trends such as authenticity in communication, the rise of short-form video content, or the significance of community-driven initiatives. Discuss how these trends can be implemented at NOBULL to enhance audience reach and foster community.

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How do you ensure your content is tailored to different audience segments?

Explain how you would analyze audience demographics and behaviors to create tailored content. Include examples of segmentation strategies and how you adjust tones, styles, or messaging to create resonance among various groups.

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What role does analytics play in your social media strategy?

In your response, highlight the importance of data-driven decision-making. Discuss how you would use analytics to track performance metrics, such as engagement rates, and inform future content strategies, emphasizing that continual improvements are vital for success.

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What platforms do you think are most important for NOBULL to focus on and why?

Based on NOBULL's target audience and wellness niche, suggest platforms like Instagram for visual storytelling, Facebook for community building, or TikTok for reaching a younger demographic. Justify your choices with insights into how these platforms facilitate meaningful connections.

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How would you measure success in your role as Social Media Manager?

Discuss how you would set quantifiable KPIs around engagement, reach, and community growth, and how regularly reviewing these will inform your strategy. It's important to convey your understanding that success is tied to both qualitative and quantitative metrics.

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Can you give an example of a campaign you managed that was particularly successful?

Share a campaign that yielded positive results, detailing your role in its conception, execution, and outcome. Explain the specific strategies you implemented, what tools you used, and how you measured success, drawing a clear link to how you could replicate this success at NOBULL.

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NOBULL is a footwear, apparel and accessory brand for people who train hard and don't believe in excuses. Our global team is comprised of talented entrepreneurs, passionate industry professionals, and hardworking creatives from a variety of backgr...

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Full-time, on-site
DATE POSTED
December 7, 2024

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