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Lab Manager /System Administration

Lab Manager/Systems Administrator

Location: Arlington, VA

Must have Secret Security Clearance

Node is seeking a Lab Manager/ Systems Administrator to support this critical customer mission.

Responsibilities:

- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements

- Support the implementation of new technologies and equipment in the lab environment

- Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations

- Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies

- Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users

- Provide support for MacOS and iOS to users

- Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues

- Monitor and respond to users on IT helpdesk channels and phone lines

- Assist in the management of user accounts and resetting credentials

- Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security

- Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur

Required Skills:

- U.S. Citizenship

- Must have an active DoD Secret clearance, TS/SCI clearance is preferred

- Must be able to obtain DHS Suitability

- 5 years of directly relevant experience in system administration

- Experience with multiple operating systems, including Linux/Unix & MacOS

- Experience and knowledge of networking and network administration

- Experience with Virtual Private Networks (VPN)

- Experience with virtual desktops (Citrix, VMWare)

- Must be able to work collaboratively across physical locations

Desired Skills:

- Experience working with SIEMs to include ELK and Splunk

- Virtualization automation and optimization

- Experience working with Jamf Pro, DEP, and Enterprise Connect implementation

- Experience with writing technical procedures and standard operating procedures

Required Education:

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.

Desired Certifications:

- CEH

- Sec+

- Network+

- CCNA

Company Overview:

Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Our Core Values help us in our mission. They include:

OUR CORE VALUES

Identifying the~RIGHT PEOPLE~and developing them to their full capabilities

Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence

Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions

We are proud to offer competitive compensation and benefits packages to include:

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Long-Term Disability
  • Health Saving Account
  • 401K
  • Three weeks of PTO
  • 10 Paid Holidays
  • Pre-Approved Online Training
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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Lab Manager /System Administration, Node.Digital

At Node, we're excited to announce an opportunity for a talented Lab Manager/System Administrator to join our dynamic team in Arlington, VA! This is an intriguing role where you'll be responsible for supporting various critical customer missions. You'll get to apply your advanced analytical skills and technical know-how to enhance infrastructure solutions that support decision-making in high-stakes situations. One of your key responsibilities will involve the implementation of cutting-edge technologies to create an efficient lab environment. You'll be at the frontlines of assessing network topology, providing valuable recommendations for security best practices, and developing standard operating procedures to streamline our operations. If you're passionate about troubleshooting challenges, assisting users with VPN and Virtual Desktop Infrastructure, and managing user accounts, you're going to love this job! Your experience in system administration will shine as you resolve complex storage issues and monitor system performance. We're committed to fostering a collaborative atmosphere where you can thrive, bringing in your expertise with various operating systems and network administration skills. Moreover, with a focus on our core value of 'Simplifying Complex Problems,' you will help drive innovative solutions in a supportive environment. If you have the necessary qualifications and an eagerness to grow, we would love to see how you can contribute to our mission-driven team!

Frequently Asked Questions (FAQs) for Lab Manager /System Administration Role at Node.Digital
What are the main responsibilities of the Lab Manager/System Administrator at Node?

As a Lab Manager/System Administrator at Node, you're tasked with crucial responsibilities including applying advanced analytical skills and technical resources to support command decision-making, implementing new technologies in the lab environment, and assessing network device configurations to ensure security.

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What qualifications are required for the Lab Manager/System Administrator position at Node?

To qualify for the Lab Manager/System Administrator position at Node, you must have a BS degree in Computer Science or a related field, five years of relevant experience in system administration, experience with multiple operating systems including Linux/Unix and MacOS, and an active DoD Secret clearance.

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How does Node support its employees in the Lab Manager/System Administrator role?

Node is dedicated to employee development, offering competitive compensation packages, healthcare benefits, paid time off, and opportunities for online training to help further your professional growth in the Lab Manager/System Administrator role.

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What skills are emphasized for a successful Lab Manager/System Administrator at Node?

Successful candidates for the Lab Manager/System Administrator position at Node are expected to have strong analytical and troubleshooting skills, experience with VPNs, virtual desktops, and knowledge of network administration, along with the ability to collaborate effectively across teams.

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Are there opportunities for further education and certification as a Lab Manager/System Administrator at Node?

Yes, Node encourages professional growth and offers pre-approved online training and support for obtaining relevant certifications as a Lab Manager/System Administrator, such as CEH, Sec+, and CCNA, to enhance your skill set.

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Common Interview Questions for Lab Manager /System Administration
How do you approach troubleshooting technical issues as a Lab Manager/System Administrator?

In your answer, share a specific methodology or process you follow when troubleshooting, such as starting with identifying the problem, reproducing the issue, and systematically eliminating potential causes. Stress the importance of documentation and communication with end-users.

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Can you describe your experience with different operating systems in a Lab Manager/System Administrator context?

Discuss your familiarity with various operating systems, particularly Linux/Unix and MacOS, and provide examples of how you have managed or supported systems in a lab environment, emphasizing any unique challenges you've overcome.

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What best practices do you recommend for implementing new technologies in a lab environment?

Highlight the importance of conducting thorough research before implementation, involving end-users for feedback, and ensuring comprehensive training and documentation for a smooth transition.

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What methods do you utilize to ensure network security in your role?

Talk about your experience assessing network topologies and configurations, identifying vulnerabilities, and applying security best practices. Include examples of your work with VPNs and firewalls.

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How have you managed user accounts and access controls in your previous positions?

Explain your approach to managing user accounts, the tools you used for access control, and mention any specific incidents where your intervention was crucial in maintaining security.

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Describe your experience with monitoring systems and responding to IT helpdesk requests.

Share how you've handled monitoring system performance, managed helpdesk requests, and provided effective support and resolution for users, showcasing your communication skills.

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What experience do you have with virtualization and automation in system administration?

Discuss your hands-on experience with virtualization technologies like Citrix or VMware, along with any automation tools you've utilized to streamline processes and improve efficiency.

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How do you prioritize tasks when managing multiple projects as a Lab Manager/System Administrator?

Explain your method for prioritizing tasks, such as using project management tools or frameworks, and give an example of a high-pressure situation where you successfully balanced multiple responsibilities.

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Can you share an example of when you had to develop a technical SOP or procedure?

Provide a specific instance where you had to write or revise a standard operating procedure and the steps you took to ensure it was comprehensive, clear, and effective for users.

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What drives your passion for continuing education and certifications in the IT field?

Reflect on your commitment to staying updated with industry trends and enhancing your skills through certifications, sharing how this aligns with your career goals as a Lab Manager/System Administrator.

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DATE POSTED
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