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Sr Implementation Lead, SRE (CoP)

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Overview

The SRE Community of Practice (CoP) Senior Implementation Lead is responsible for driving the adoption, standardization, and maturity of Site Reliability Engineering (SRE) practices across the organization. This role serves as a key enabler in scaling SRE principles, fostering collaboration, and ensuring alignment with enterprise-wide reliability, observability, and automation goals.

Key Responsibilities

SRE Practice Implementation & Governance

  • Lead the strategic implementation of SRE frameworks, aligning with global best practices and business objectives.
  • Develop and enforce SRE standards, processes, and governance models to drive operational resilience.
  • Define and enable SREs to track key reliability metrics (SLOs, SLIs, error budgets) across critical applications and infrastructure.

Community Building & Knowledge Sharing

  • Establish and nurture a strong SRE Community of Practice, promoting knowledge exchange and shared learning.
  • Organize technical forums, workshops, and training programs to uplift SRE capabilities across engineering teams.
  • Act as a mentor and advisor to SRE teams, enabling continuous improvement in site reliability practices.

Automation & Tooling Enablement

  • Drive the adoption of automation-first approaches for incident response, capacity planning, and release engineering.
  • Partner with platform engineering teams to standardize observability, chaos engineering, and self-healing mechanisms.
  • Identify and implement industry-leading SRE tools and technologies to enhance system resilience.

Collaboration & Cross-Functional Engagement

  • Work closely with engineering, operations, risk, and compliance teams to embed SRE principles into SDLC and ITSM processes.
  • Serve as a bridge between leadership and technical teams, translating strategic objectives into actionable SRE initiatives.
  • Advocate for a culture of reliability, blameless postmortems, and continuous learning across the enterprise.
  • Empower a distributed community of practitioners to work across organizational partitions and contribute to enabler services and systems

Continuous Improvement & Innovation

  • Evaluate emerging trends in SRE, DevOps, and AI-driven reliability engineering to drive innovation.
  • Establish a feedback loop to measure the impact of SRE initiatives and continuously refine strategies.
  • Promote resilience engineering techniques to proactively identify and mitigate failure points.

Qualifications & Experience

  • 10+ years of experience in SRE, DevOps, platform engineering, or software reliability engineering roles.
  • Strong understanding of SRE principles, cloud-native architectures, modern hybrid architectures, and observability practices.
  • Hands-on experience with automation, CI/CD pipelines, monitoring tools (Dynatrace, Prometheus, Splunk, Azure Monitor), and incident management frameworks.
  • Proven ability to build and lead communities of practice within large-scale enterprises.
  • Excellent communication, leadership, and stakeholder management skills.

Salary Range:

$164,600 - 288,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

  

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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CEO of Northern Trust
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Michael OGrady
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Average salary estimate

$226300 / YEARLY (est.)
min
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$164600K
$288000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Implementation Lead, SRE (CoP), Northern Trust

At Northern Trust, we're not just one of the world's most admired financial institutions; we're a family committed to innovative solutions and top-notch service. As the Sr Implementation Lead for our Site Reliability Engineering (SRE) Community of Practice in Chicago, IL, you'll play a pivotal role in revolutionizing how we adopt and standardize SRE practices across our organization. Picture yourself leading the charge in implementing frameworks that drive operational resilience, guiding our global teams to track essential reliability metrics, and building a vibrant community of SREs dedicated to knowledge sharing and collaboration. You'll be the go-to mentor, helping uplift our teams through workshops, technical forums, and sharing the latest in automation practices. Your experience in SRE, DevOps, or platform engineering will be invaluable as you help us embrace cutting-edge tools and foster an automation-first culture within incident response and capacity planning. By working closely with engineering, operations, and risk teams, you will help embed SRE principles into our processes, ensuring that everyone shares our vision of operational excellence. In this role, your innovative thinking will drive continuous improvement, enabling us to proactively identify and mitigate potential failure points and keep our clients’ services robust and reliable. If you're ready to impact the future of our organization while working with passionate and like-minded colleagues, we invite you to join us at Northern Trust, where your ideas can truly flourish.

Frequently Asked Questions (FAQs) for Sr Implementation Lead, SRE (CoP) Role at Northern Trust
What responsibilities does the Sr Implementation Lead, SRE at Northern Trust have?

The Sr Implementation Lead, SRE at Northern Trust is responsible for strategically implementing SRE frameworks, ensuring alignment with global best practices, and fostering a vibrant SRE community. They develop standards and processes to drive operational resilience and establish metrics to track reliability across applications. Additionally, they promote knowledge sharing and collaboration while driving automation within incident management and capacity planning.

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What qualifications are needed for the Sr Implementation Lead, SRE role at Northern Trust?

Candidates for the Sr Implementation Lead, SRE position at Northern Trust should have at least 10 years of experience in SRE, DevOps, or related roles. A strong understanding of SRE principles, cloud-native architectures, and hands-on experience with automation tools is essential. Proven ability to build and lead communities within large enterprises and excellent communication and leadership skills are also expected.

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How does Northern Trust foster collaboration within the SRE Community of Practice?

At Northern Trust, the Sr Implementation Lead, SRE is tasked with nurturing a collaborative SRE Community of Practice by organizing technical forums, workshops, and training programs. This role enables shared learning and fosters an environment where SRE teams can continuously improve their practices through mentorship and peer interaction.

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What is the salary range for the Sr Implementation Lead, SRE position at Northern Trust?

The salary range for the Sr Implementation Lead, SRE role at Northern Trust is between $164,600 - $288,000 USD. This range is based on a good faith estimate of base pay, and Northern Trust also provides a comprehensive benefits package that includes retirement benefits and health and welfare options, ensuring that our employees feel valued and supported.

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What opportunities for growth does Northern Trust offer for the Sr Implementation Lead, SRE role?

Joining Northern Trust as the Sr Implementation Lead, SRE opens up numerous opportunities for professional growth. The company encourages movement within the organization and offers a flexible and collaborative work culture. You'll have access to senior leaders and the chance to contribute to significant SRE initiatives that impact the whole organization, fostering both personal and career development.

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Common Interview Questions for Sr Implementation Lead, SRE (CoP)
Can you describe your experience with implementing SRE practices in previous roles?

When answering this question, highlight specific projects where you successfully implemented SRE principles. Discuss the frameworks you used, how you aligned them with business objectives, and any measurable outcomes that resulted from your initiatives.

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How do you track and report reliability metrics?

Explain your familiarity with key reliability metrics such as SLOs, SLIs, and error budgets. Share the tools or systems you have used to monitor these metrics and how you report them to stakeholders to drive accountability and improvement.

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What strategies would you use to build a strong SRE community?

Speak about your approach to community building, such as organizing workshops, forums, and training sessions. Emphasize the importance of knowledge sharing and how you would create channels for open communication and collaboration among SRE teams.

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Describe a challenging incident you managed and your role in it.

Use the STAR method (Situation, Task, Action, Result) to outline a specific incident you dealt with. Focus on your responsibilities, the actions you took to resolve the incident, and the lessons learned that improved future incident response.

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How do you advocate for a culture of reliability in an organization?

Discuss the importance of fostering a culture that embraces blameless postmortems and continuous learning. Explain how you would encourage teams to adopt these practices and share successes and failures to build a stronger reliability mindset.

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What SRE tools and technologies are you familiar with?

List the tools you have experience with, such as Dynatrace, Prometheus, and Splunk. Provide examples of how you have leveraged these tools to improve system resilience and enhance observability within the applications.

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How do you see the role of automation impacting site reliability?

Talk about your beliefs on the role of automation in incident response, capacity planning, and release engineering. Share examples of how you've used automation to improve system reliability and reduce manual workload.

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What do you consider the biggest challenge in SRE today?

Reflect on current industry trends and challenges, such as cloud-native architectures or maintaining observability in complex systems. Discuss how you would address these challenges and implement innovative solutions.

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How do you ensure compliance with regulatory requirements in SRE practices?

Explain the importance of integrating compliance into SRE practices. Discuss your experience working with risk and compliance teams to embed necessary guidelines into operational processes while maintaining reliability.

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What methods do you use to assess the effectiveness of SRE initiatives?

Share your strategies for evaluating the success of SRE initiatives, such as establishing feedback loops and measuring the impact of implemented changes. Highlight the metrics or KPIs you monitor to gauge effectiveness.

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Join a Team That’s Made for Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the dri...

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DATE POSTED
April 17, 2025

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