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Patient Care Tech- F1 Observation Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Nursing student who have successful completed one clinical rotation. Must provide written verification of successful completion of said rotation.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$45000 / YEARLY (est.)
min
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech- F1 Observation Full Time Days , Northwestern Memorial Healthcare

If you're passionate about providing exceptional patient care, then the Patient Care Tech position at Northwestern Medicine might be the perfect fit for you! Located at 1000 N. Westmoreland in Lake Forest, IL, this full-time opportunity offers you the chance to make a meaningful difference in the lives of patients. As a Patient Care Tech, you'll be an essential part of a team committed to fostering a positive healthcare environment. Your responsibilities will range from performing clinical functions under the guidance of clinical RNs or physicians to assisting patients in meeting their personal hygiene and nutritional needs. You’ll collect and transport specimens, perform EKGs, and assist with patient ambulation, all while documenting vital patient care data. We encourage you to create connections with patients as you address their needs with professionalism and compassion. Our commitment to your growth means you’ll receive thorough training, participate in performance improvement activities, and have access to ongoing learning opportunities. At Northwestern Medicine, we believe in taking care of our employees just as much as our patients, providing competitive benefits like tuition reimbursement and 401(k) matching. Ready to join this incredible mission for better healthcare? We're excited to welcome you aboard!

Frequently Asked Questions (FAQs) for Patient Care Tech- F1 Observation Full Time Days Role at Northwestern Memorial Healthcare
What are the primary responsibilities of a Patient Care Tech at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, you will perform a variety of essential clinical and patient care tasks. These include collecting specimens, obtaining EKGs, assisting with personal hygiene, and documenting patient data. You'll also be involved in patient rounding and support the healthcare team in maintaining a safe and nurturing environment.

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What qualifications do I need to apply for the Patient Care Tech position at Northwestern Medicine?

To qualify for the Patient Care Tech role at Northwestern Medicine, you must have a high school diploma or equivalent and complete an accredited CNA program. Alternatively, nursing students who have successfully finished at least one clinical rotation are also eligible. BLS certification from the American Heart Association is required as well.

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What does the training process look like for a Patient Care Tech at Northwestern Medicine?

At Northwestern Medicine, training for Patient Care Techs is comprehensive. You'll complete annual mandatory training and participate in periodic in-services to advance your knowledge. Additionally, you'll receive hands-on training alongside experienced healthcare professionals, enabling you to efficiently care for patients.

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What benefits can I expect as a Patient Care Tech working at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, you will enjoy a wide range of competitive benefits. These include tuition reimbursement, loan forgiveness programs, 401(k) matching, and various lifecycle benefits. We're dedicated to supporting our employees in both their professional and personal lives.

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How does the Patient Care Tech role at Northwestern Medicine support patient safety?

Patient safety is a top priority at Northwestern Medicine, and as a Patient Care Tech, you will play a crucial role in this effort. You’ll assist with maintaining a safe clinical environment, promptly respond to patient call lights, and monitor patient safety continuously, ensuring that each patient receives attentive and secure care.

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Common Interview Questions for Patient Care Tech- F1 Observation Full Time Days
Can you describe a time when you had to handle a difficult patient situation?

To effectively answer this question, think of a specific example where your compassion and listening skills made a difference. Address the challenge, your approach, and the positive outcome that resulted, demonstrating your ability to remain calm and professional in stressful situations.

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What qualities make a successful Patient Care Tech?

Highlight qualities such as empathy, attention to detail, and strong communication skills. Use examples to explain how these traits promote patient care and teamwork in a healthcare setting, showcasing your understanding of the role's impact.

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How do you prioritize your tasks when working with multiple patients?

Discuss your time management strategies, such as creating to-do lists or using prioritization techniques. Emphasize the importance of assessing patients' needs based on urgency and collaborating with the healthcare team to optimize care.

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What experience do you have with technical patient care procedures?

Share specific experiences related to procedures you have performed or assisted with, such as taking vital signs or conducting EKG tests. Emphasize your adherence to protocols and focus on patient safety during these tasks.

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Why do you want to work at Northwestern Medicine as a Patient Care Tech?

Craft a response highlighting your alignment with Northwestern Medicine's values and mission. Mention their patient-first approach and commitment to employee development, demonstrating your enthusiasm for being part of a caring healthcare team.

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How do you handle stress during busy shifts?

Explain your coping mechanisms, such as taking deep breaths, staying organized, or asking for help when needed. Highlight your ability to maintain focus and provide quality patient care, even under pressure.

Join Rise to see the full answer
What steps do you take to ensure excellent patient communication?

Emphasize the importance of active listening, clear verbal communication, and non-verbal cues. Share examples of how you engage with patients to ensure they understand their care and feel valued.

Join Rise to see the full answer
Can you describe your experience with electronic medical records?

Discuss your familiarity with electronic medical records systems and how you've used them to document patient care accurately. Mention your attention to detail and commitment to maintaining patient confidentiality.

Join Rise to see the full answer
How do you approach teamwork in a healthcare setting?

Describe how collaboration with colleagues enhances patient outcomes. Provide examples of how you've worked with a diverse team, emphasizing your ability to communicate effectively and support your peers.

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What would you do if you noticed a colleague not following safety protocols?

Explain that maintaining patient safety is paramount. Describe your approach for addressing the situation, whether it's discussing it directly with the colleague or escalating it to a supervisor if necessary.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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March 23, 2025

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