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Patient Care Tech- Observation Full-Time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The  Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Successful completion minimally of Fundamentals of Nursing with 2 semesters of clinical rotations. Must provide written verification of successful completion of said rotations.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

 

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

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What You Should Know About Patient Care Tech- Observation Full-Time Nights, Northwestern Memorial Healthcare

At Northwestern Medicine, we believe that elevating patient care starts with a dedicated and skilled team, and we want you to be part of that team as a Patient Care Tech in our Observation unit. In this full-time, night shift role located at 1000 N. Westmoreland, Lake Forest, IL, you'll have the opportunity to make a meaningful impact on the lives of our patients every single day. Your responsibilities will vary but will include tasks like collecting specimens, performing EKGs, assisting with patient hygiene, and documenting care data as directed by the clinical RN. You'll also be involved in ensuring patient safety and comfort while collaborating closely with our healthcare team. At Northwestern Medicine, we value personal development and support our staff with competitive benefits that include tuition reimbursement, loan forgiveness, and 401(k) matching. We provide an inclusive and caring environment where you can grow your career in healthcare. Ready to take your next step and join our quest for better healthcare? Together, we can make a difference in our patients' lives!

Frequently Asked Questions (FAQs) for Patient Care Tech- Observation Full-Time Nights Role at Northwestern Memorial Healthcare
What does a Patient Care Tech do at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, you will perform a variety of clinical and patient care-related functions under the guidance of nursing staff. Your duties may include collecting specimens, assisting with patient hygiene, monitoring patients, and maintaining a safe environment. This role is essential in delivering high-quality care to our patients.

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What qualifications are needed to apply for the Patient Care Tech position at Northwestern Medicine?

To apply for the Patient Care Tech position at Northwestern Medicine, you need a high school diploma or equivalent and completion of an accredited CNA program. Alternatively, completion of nursing fundamentals with clinical rotations is acceptable. Additionally, you must hold a BLS certification through the American Heart Association.

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What are the working hours for a Patient Care Tech at Northwestern Medicine?

The Patient Care Tech role at Northwestern Medicine is a full-time position that operates on night shifts. This schedule provides the unique opportunity to care for patients during their overnight stay, directly impacting their recovery and comfort.

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What career development opportunities are available for Patient Care Techs at Northwestern Medicine?

Northwestern Medicine offers various career development opportunities for Patient Care Techs, including ongoing education, training sessions, and the chance to participate in performance improvement activities. We encourage our staff to continuously enhance their skills and advance their careers.

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How can I prepare for an interview for the Patient Care Tech position at Northwestern Medicine?

To prepare for your Patient Care Tech interview at Northwestern Medicine, research the organization's mission and values, familiarize yourself with common responsibilities of the role, and think through relevant experiences you can share. Also, be ready to discuss how you handle patient interactions and team collaboration.

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What is the work environment like for a Patient Care Tech at Northwestern Medicine?

The work environment for a Patient Care Tech at Northwestern Medicine is collaborative, fast-paced, and patient-centric. You will work alongside a dedicated healthcare team focused on delivering exceptional care, while also ensuring a supportive and safe atmosphere for patients and staff alike.

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Are there any physical demands for the Patient Care Tech role at Northwestern Medicine?

Yes, the Patient Care Tech role at Northwestern Medicine requires physical demands such as lifting or carrying up to 50 pounds and pushing or pulling similar force levels. It's essential to be aware of these requirements as part of your day-to-day responsibilities.

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Common Interview Questions for Patient Care Tech- Observation Full-Time Nights
What made you interested in the Patient Care Tech position at Northwestern Medicine?

When answering this question, emphasize your passion for patient care and your desire to be part of an organization that prioritizes a positive healthcare experience. Be sure to mention the values and mission of Northwestern Medicine and how they align with your personal goals.

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Can you describe your experience in a clinical setting?

Prepare to discuss your relevant clinical experiences in detail, highlighting specific tasks you performed, such as specimen collection or patient monitoring. Make sure to mention how these experiences have prepared you for the role of a Patient Care Tech at Northwestern Medicine.

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How do you handle stressful situations in a healthcare environment?

Share your strategies for remaining calm and focused under pressure, such as prioritizing tasks and utilizing effective communication. Include an example from your past where you successfully managed a challenging situation in a healthcare or clinical setting.

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What would you do if a patient was unhappy or anxious?

Explain how you would approach this situation with empathy and active listening. Describe the importance of communication and teamwork in addressing patient concerns, ensuring them that their comfort and safety are your top priorities.

Join Rise to see the full answer
How would you ensure patient safety in your role?

Discuss specific practices you would implement to maintain a safe environment for patients, such as regular checks, addressing hazards immediately, and effective communication with the healthcare team. Highlight your commitment to ongoing training and adherence to protocols.

Join Rise to see the full answer
What techniques do you use for effective communication with patients and team members?

Articulate your strategies for clear and compassionate communication, such as using active listening skills, being respectful, and simplifying medical terminology for patients. Emphasize how fostering strong relationships contributes to effective teamwork.

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How do you prioritize tasks when caring for multiple patients?

Describe your approach to assessing patient needs and setting priorities based on urgency. Provide an example of how you've successfully managed multiple responsibilities in a previous role while ensuring quality patient care.

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Can you explain the importance of documentation in patient care?

Explain that accurate documentation is crucial for continuity of care, legal compliance, and communication among the healthcare team. Mention your experience with documenting care and your understanding of the protocols at Northwestern Medicine.

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What do you understand about the role of technology in patient care?

Discuss your knowledge of the various technologies used in patient care, such as electronic medical records and monitoring systems. Emphasize how technology enhances efficiency and accuracy in providing quality patient care.

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Why do you believe teamwork is vital in healthcare?

Articulate your belief that teamwork is crucial for delivering exceptional patient care. Discuss how collaboration among healthcare professionals improves patient outcomes and share your experiences working as part of a team in previous roles.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
November 26, 2024

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