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Pharmacy Technician III-Central Operations, Full-time Rotating - job 1 of 4

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Pharmacy Technician III reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription related, unit dose related, and sterile product related functions; performs manufacturing procedures that have been documented in the Department records. 

Scheduling:

  • This position is regularly scheduled to work full-time, 40 hours weekly on a rotating schedule. Shift times are subject to change based upon departmental/patient care needs. However, currently the rotating shifts for this position are anticipated to be as follows:
    • Day shift: Start times fluctuate between 6am-9am
    • Swing shift: 12pm-8:30pm
    • Evening shift: 2pm-10:30pm
  • Weekend Commitment: Every other weekend (Saturday and Sunday)
  • Holiday Commitment: 1 winter and 1 summer holiday
  • The primary work location for this position is the Feinberg 9th floor pharmacy. However, this position rotates to other pharmacies within Northwestern Memorial Hospital subject to the needs of the work group.

Responsibilities:

  • Prepares medication orders for inpatients.
  • Prepares prescriptions for outpatients.
  • Picks up orders and delivers medications to nursing units.
  • Schedules intravenous admixture solutions according to the patient’s medical record. Reports any variance from the record to a pharmacist.
  • Answers the telephone according to hospital policy. Screens the call to determine if the call should be handled by a pharmacist or a technician.
  • Enters new drug orders and renewal/refill information into the computerized patient medication profile.
  • Uses the computer system to assist in all dispensing and inquiry functions.
  • Compares the patient medication bin with the pharmacy and nursing record. Returns unnecessary and/or outdated medication to the pharmacy. Reconciles use records and reports any discrepancies to a pharmacist.
  • Receives, prepares, and distributes floor stock requisitions and requisitions for other clinical locations.
  • Compounds dosage forms needed for dispensing to patients.
  • Assists in maintaining adequate inventory levels in the dispensing areas.
  • Packages extemporaneous and STAT single doses of medications under the supervision of a pharmacist.
  • Prepares and maintains the emergency medication systems.
  • Prepares sterile products for administration to patients.  Selects proper diluents and vehicles and determines the appropriate stability. 
  • Prepares cytotoxic agents for administration employing hospital and department aseptic and protective procedures.
  • Plans and performs the daily tasks required to provide department services under the direction of a pharmacist.
  • Prepares and delivers narcotics and narcotic admixtures. Conducts narcotic perpetual inventories as directed.
  • Meets quality and quantity requirements for new orders, unit doses, and IV admixtures.
  • Ensures compliance with hazardous waste collection and disposal procedures.

Quality Management Responsibilities

  • This position assists in maintaining emergency carts, inventory, and controlled substances records.  Accurate completion of responsibilities is essential to an efficient, error free drug distribution system.

 

Qualifications

Required:

  • High School Diploma
  • Illinois Pharmacy Technician License (IDFPR).
  • Certified Pharmacy Technician (CPhT) certification through PTCB or ExCPT through NHA required for all those licensed after 2008.
    • Newly licensed Technicians have 2 years from license effective date to obtain their certification. 

Preferred:

  • Completion of a Technician Training Program
  • Previous experience as a Pharmacy Technician

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

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What You Should Know About Pharmacy Technician III-Central Operations, Full-time Rotating, Northwestern Memorial Healthcare

Are you ready to make a significant impact in healthcare as a Pharmacy Technician III at Northwestern Medicine? If you’re passionate about providing exceptional patient care and are excited to be part of a dynamic team, you’ve come to the right place! At Northwestern Medicine, we believe in a patient-first approach, and as a Pharmacy Technician III in Central Operations, you’ll play a crucial role in ensuring our patients receive the medications they need. Your responsibilities will include preparing medication orders for inpatients, processing prescriptions for outpatients, and delivering medications to nursing units. You'll also have the chance to work alongside dedicated pharmacists to maintain medication inventory and compounding sterile products, including cytotoxic agents. This full-time rotating position requires adaptability, as shifts may vary, and every other weekend commitment is part of the job. We encourage a collaborative and compliant work environment, so you’ll need an Illinois Pharmacy Technician License and certification as a Pharmacy Technician. When you join Northwestern Medicine, you become part of a team that values you as much as our patients, offering competitive benefits such as tuition reimbursement and 401(k) matching. If you’re excited about the possibility of growing your career here and contributing to better healthcare, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Pharmacy Technician III-Central Operations, Full-time Rotating Role at Northwestern Memorial Healthcare
What are the responsibilities of a Pharmacy Technician III at Northwestern Medicine?

As a Pharmacy Technician III at Northwestern Medicine, your responsibilities include preparing medication orders for inpatients, processing prescriptions for outpatients, and ensuring proper delivery of medications to nursing units. You will also perform sterile product preparation and assist with maintaining inventory levels, all under the supervision of a registered pharmacist.

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What qualifications are needed for the Pharmacy Technician III position at Northwestern Medicine?

To qualify for the Pharmacy Technician III position at Northwestern Medicine, you will need a High School Diploma, an Illinois Pharmacy Technician License, and certification as a Pharmacy Technician through PTCB or NHA. If you were licensed after 2008, obtaining your certification within two years is also required.

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What is the work schedule for the Pharmacy Technician III position at Northwestern Medicine?

The Pharmacy Technician III position at Northwestern Medicine requires full-time commitment with a rotating schedule. You can expect shifts to start between 6 am and 9 am for days or other times such as 12 pm to 8:30 pm for swings, with evening shifts from 2 pm to 10:30 pm, and you're expected to work every other weekend.

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What benefits does Northwestern Medicine offer to Pharmacy Technician III employees?

As a Pharmacy Technician III at Northwestern Medicine, you will benefit from a comprehensive benefits package, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits, all designed to support your growth and well-being while working with us.

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Is prior experience necessary for the Pharmacy Technician III role at Northwestern Medicine?

While previous experience as a Pharmacy Technician is preferred for the Pharmacy Technician III position at Northwestern Medicine, it is not strictly required. Completion of a Technician Training Program will also enhance your candidacy.

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Common Interview Questions for Pharmacy Technician III-Central Operations, Full-time Rotating
What experience do you have as a Pharmacy Technician?

In your answer, highlight any previous roles you held as a Pharmacy Technician, discuss the responsibilities you managed, and emphasize how those experiences have prepared you for the Pharmacy Technician III role at Northwestern Medicine.

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How do you ensure accuracy in dispensing medications?

Talk about your approach to double-checking prescriptions, using technology to assist with verification, and how you follow established protocols to maintain accuracy in medication dispensing.

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Describe a time you handled a challenging situation in a pharmacy setting.

Share a specific example of a challenging situation, such as dealing with a difficult patient or resolving a medication error, and explain how you addressed the situation effectively.

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What do you know about the medication management process?

Express your understanding of the medication management process, including steps such as medication procurement, dispensing, counseling, and monitoring, while highlighting how this aligns with Northwestern Medicine's standards.

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How do you prioritize tasks when managing medication orders?

Discuss your time management skills and strategies you use to prioritize tasks, such as utilizing lists or technology to keep track of orders in a busy pharmacy environment.

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What is your experience with sterile compounding?

If applicable, explain any previous experience you have with sterile compounding, the procedures you've followed, and how you ensure adherence to safety and quality standards.

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How would you handle a discrepancy in medication records?

Describe a systematic approach to identify, document, and resolve medication discrepancies, and emphasize the importance of communication with pharmacists and other healthcare professionals.

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What role does teamwork play in the pharmacy setting?

Share your perspective on the importance of teamwork in ensuring patient safety and efficient workflow, and provide examples of how you've collaborated with others in your previous roles.

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Can you discuss your experience with handling controlled substances?

Talk about your familiarity with regulations surrounding controlled substances, your approach to handling them compliantly, and how you ensure proper record-keeping.

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What interests you most about working at Northwestern Medicine?

Reflect on specific aspects of Northwestern Medicine that resonate with you, such as their commitment to patient-first care or their range of benefits, and express your enthusiasm for contributing to their mission.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
January 12, 2025

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