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Radiology Technician Assistant-Imaging Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Radiology Technician Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Radiology Technician Assistant provides support service to the technologists, nurses, and physicians and to other health care professionals related to Imaging Services. This position is pivotal in coordinating patient flow in the respective imaging departments. Duties may include setup work of exam/procedure room before patient arrival, verification of paperwork and physician orders, escorting of patient to and from the waiting and changing areas, assisting the technologists, nurses or physicians in performing the exam/procedure, and processing films and paperwork for completed exams.

Responsibilities:

  • Cares for the patient throughout the treatment/procedure according to department and hospital standards of care, age-specific sensitivities, and Patients' First guidelines.
  • Provides systems support by preparing procedure rooms for patients prior to their arrival in the department and work area 
  • Assists in preparing patient for exam/procedure, including the ability to explain exams and answer basic questions, knowledge of MR Safety if assignment is MR and brings forward more detailed clinical questions to clinical staff.
  • Follows directions of technologist/nurse to assist in performing exam/procedure on patients.
  • Processes CDs as needed. Participates in lifting and escorting patients and maintains lift equipment competencies refer to NMH Safe Patient Handling Policy PC 05.0095.
  • Helps to coordinate patient care based on departmental imaging protocols. Interacts and communicates with clinical and medical staff to coordinate patient flow.
  • Reconciles physician orders to correct exam protocol and escalates discrepancies to appropriate clinical staff.
  • Prepares all necessary paperwork and information so treatment/procedure may be performed.
  • Retrieves physician orders as needed from all order systems including but not limited to EPIC, Chartview, Powerchart.
  • Assists in clarification of patient demographic information. Verifies patient information for accuracy and completeness.
  • Monitors schedule to ensure effective patient flow throughout the diagnostic areas. Informs coordinators, charge techs, and patients of delays.
  • Identifies and obtains paperwork required to start exams. Handles outside films appropriately and obtains patient films when requested.
  • Recognizes and reports problems to appropriate supervisors.
  • Uses scheduling system, Radnet and PACS proficiently. Monitors stock of supplies, including Radiology Contrast Media, in treatment/procedure rooms to assure their regular availability by timely re-ordering, rotation of dated items, and by maintenance of a clean and orderly environment.
  • Uses designated equipment effectively, skillfully and efficiently. Maintains equipment and work area as directed, and where applicable, documents safety checklists including contrast warmers, barium refrigerators, etc.
  • Follows policies and procedures to contribute to the efficiency of department.
  • Organizes and prioritizes assigned work, and schedules time to accommodate work demands, turnaround-time and commitments.
  • Provides clerical/technical support as needed and as assigned by Manager.

This position is full-time, 80 hours per pay period, day shift, 7:00 a.m. to 3:30 p.m., with rotating weekends and holidays.

Qualifications

Required:

  • High School Diploma.
  • Strong communication and interpersonal skills.
  • Strong problem solving and organizational skills.
  • Demonstrates computer skills.
  • CPR Certification (BLS).

Preferred:

  • Previous experience in a healthcare delivery position.
  • Bilingual language skills.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$41500 / YEARLY (est.)
min
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$35000K
$48000K

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What You Should Know About Radiology Technician Assistant-Imaging Full Time Days, Northwestern Memorial Healthcare

At Northwestern Medicine, we are thrilled to welcome a Radiology Technician Assistant to our Imaging Services team in Palos Heights, IL. As a pivotal player in our quest for better healthcare, you'll be the heartbeat of our imaging department, ensuring our patients receive top-notch care. Your day-to-day will involve preparing procedure rooms, verifying paperwork, and guiding patients through their experience. It’s crucial that you maintain our high standards of care and adhere to our organization's values. You will assist technologists and nurses during exams and ensure smooth communication between patients and clinical staff. Your strong problem-solving skills and attention to detail will shine as you coordinate patient flow, monitor schedules, and handle necessary paperwork. We pride ourselves on a supportive workplace culture, and your role will directly contribute to our mission of placing patients first. If you’re looking for a dynamic environment where you can make a positive impact every day, this role is perfect for you. We offer competitive benefits, professional growth opportunities, and a comprehensive package to ensure you feel valued. You’ll work full-time during the day shift, with rotating weekends and holidays, all while becoming an integral part of the Northwestern Medicine family. Ready to start your journey with us as a Radiology Technician Assistant? We can’t wait to meet you and explore the difference we can make together!

Frequently Asked Questions (FAQs) for Radiology Technician Assistant-Imaging Full Time Days Role at Northwestern Memorial Healthcare
What are the main responsibilities of a Radiology Technician Assistant at Northwestern Medicine?

As a Radiology Technician Assistant at Northwestern Medicine, your primary responsibilities include preparing exam/procedure rooms, verifying patient paperwork, escorting patients, assisting with imaging exams, and processing necessary films. You'll coordinate patient flow within the department and ensure adherence to our standards of care.

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What qualifications are required for the Radiology Technician Assistant position at Northwestern Medicine?

To apply for the Radiology Technician Assistant role at Northwestern Medicine, candidates need at least a high school diploma, CPR certification, and strong communication skills. Preferred qualifications include previous healthcare experience and bilingual skills, which can be advantageous in patient interactions.

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What does a typical day look like for a Radiology Technician Assistant at Northwestern Medicine?

A typical day for a Radiology Technician Assistant at Northwestern Medicine involves setting up exam rooms, assisting technologists and nurses, processing patient information, and maintaining effective patient flow. You'll also ensure that all necessary paperwork is completed and that patient comfort is prioritized.

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What benefits does Northwestern Medicine provide to Radiology Technician Assistants?

At Northwestern Medicine, Radiology Technician Assistants enjoy a range of competitive benefits, including tuition reimbursement, loan forgiveness, retirement 401(k) matching, and various lifecycle benefits. We care about our employees’ overall well-being and professional growth.

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How does Northwestern Medicine ensure a positive work environment for Radiology Technician Assistants?

Northwestern Medicine fosters a positive work environment through a patient-first approach and a strong commitment to employee development. We emphasize collaboration, ethical practices, and providing support to staff, ensuring that every team member can thrive in their role.

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Common Interview Questions for Radiology Technician Assistant-Imaging Full Time Days
Can you describe your experience in assisting during medical procedures?

In answering this question, provide specific instances where you assisted in medical procedures, highlighting your awareness of patient safety, communication with medical staff, and ability to follow directives.

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How would you handle a situation where a patient feels anxious about their imaging exam?

To effectively answer, emphasize the importance of empathy and communication. Discuss how you would reassure the patient, explain the process, and provide comfort to ease their anxiety.

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What do you believe is vital for maintaining patient flow in a radiology department?

Your response should include coordinating schedules, checking paperwork, and communicating effectively with staff and patients. Highlight your organizational skills and ability to prioritize tasks.

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How do you ensure compliance with safety and operational standards?

Discuss your understanding of safety procedures, such as infection control measures and equipment checks, illustrating your commitment to high standards and continuous learning.

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What software or systems are you familiar with in a healthcare setting?

Mention specific systems like EPIC, Radnet, or PACS that you've used, highlighting your adaptability and eagerness to learn new technologies.

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Describe a time when you had to resolve a discrepancy in patient information.

Provide a specific example where you identified the issue, communicated effectively with colleagues or patients, and rectified the situation, demonstrating critical thinking and problem-solving skills.

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How do you prioritize tasks when managing multiple patients?

Explain your methods for prioritizing based on urgency or patient needs, showcasing your organizational skills and ability to remain calm under pressure.

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Can you give an example of how you contributed to a positive team environment?

Share a specific story that illustrates teamwork, support of colleagues, or how you fostered collaboration, reflecting your understanding of the importance of a positive workplace.

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What steps would you take if you noticed a potential safety issue with a patient?

Discuss the importance of immediate reporting to supervisors, following established protocols, and your commitment to patient safety and care.

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What motivates you to work in the healthcare field, particularly as a Radiology Technician Assistant?

Explain your passion for helping others, your interest in imaging technologies, and how the role aligns with your career goals and values.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
December 22, 2024

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