Hybrid Billing Specialist

As a Hybrid Billing Specialist at NTT DATA, your primary responsibility will be ensuring the timely submission of pharmacy benefit claims. You will interact with various payers and insurance processors to resolve accounts receivable claims for reimbursement, making sure that all documentation is accurate and submitted promptly to facilitate smooth operations.

To qualify for the Hybrid Billing Specialist position at NTT DATA, you should have at least one year of experience in healthcare reimbursement, particularly in pharmacy billing. Additionally, proficiency in Microsoft Office applications like Excel, Word, and Outlook is essential. A high school diploma or GED is also required.

Key skills for a Hybrid Billing Specialist at NTT DATA include strong attention to detail, excellent communication abilities, and proficiency in data entry. The role requires the capacity to work in a fast-paced environment and meet tight deadlines while maintaining a high level of accuracy in billing processes.

The work environment for a Hybrid Billing Specialist at NTT DATA is supportive and engaging, emphasizing teamwork and collaboration. Employees enjoy the flexibility of hybrid work arrangements, allowing for both in-office and remote work. It’s a culture that fosters personal and professional development, ensuring everyone feels valued.

NTT DATA actively supports the professional growth of a Hybrid Billing Specialist by providing learning opportunities, encouraging goal-setting, and celebrating individual and team milestones. Employees are motivated to continuously enhance their skills and take on new challenges within the company.

When answering this question, you should detail your relevant experience, focusing on specific responsibilities and achievements in billing processes. Discuss the types of claims you’ve handle and how you resolved issues or improved submission times.

In your response, highlight your organizational skills and tools you use to keep track of deadlines, such as digital calendars, spreadsheets, or task management software. Share specific examples of how you've managed high volumes of claims successfully.

Discuss your communication strategies, emphasizing clarity, professionalism, and responsiveness. You might mention how you tailor your approach based on the specific payer you’re dealing with and how you build relationships to facilitate smoother claims processing.

Here, you should explain your process for addressing rejected claims, from identifying the issue to rectifying it. Emphasize the importance of attention to detail and persistence in ensuring claims are resubmitted accurately.

Mention specific billing software you've utilized and how you've leveraged these tools for effective billing management. If you've used any reporting or analytics tools, mention those too and how they've helped improve your workflow.

Your answer should demonstrate your awareness of healthcare regulations and the importance of compliance in billing practices. Discuss how you stay updated on regulations and how you’ve implemented practices in your previous roles to ensure adherence.

Share a specific example where you identified an inefficiency and propose a solution. Focus on the impact of your changes, such as reduced turnaround time or improved accuracy in submissions.

Highlight key skills such as analytical thinking, precision, communication, and the ability to work under pressure. You can also emphasize the importance of adaptability in a constantly changing healthcare environment.

Discuss your time-management techniques, such as prioritizing tasks and maintaining focus. Provide examples of how you've successfully managed pressing deadlines while producing quality work.

Your answer should reflect your passion for the healthcare industry and your desire to make a difference. You might talk about the satisfaction of ensuring patients received their benefits or the importance of efficient billing in healthcare operations.