Job details
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Director of Customer Success
Obligo is seeking an experienced Director of Customer Success to build partnerships with property management companies and lead a team to deliver a world-class customer experience while advocating for customer needs.
Skills
- B2B SaaS experience
- Management experience
- Knowledge of proptech or fintech
- Technical aptitude in SaaS platforms
- Data proficiency
Responsibilities
- Help customers derive value from Obligo’s products.
- Coach and mentor team members.
- Manage and scale the Customer Success team.
- Define and enforce SLAs and onboarding playbooks.
- Build relationships with enterprise partners.
- Advocate for customer needs across internal teams.
Education
- Bachelor’s degree in business or related field
Benefits
- Competitive salary and bonus structure
- Stock options
- Health, Dental, and Vision plans
- Remote office expense reimbursement
- Generous PTO and holiday schedule
- Commuter benefits
To read the complete job description, please click on the ‘Apply’ button
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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$160,000/yr - $180,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 4, 2024
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Dental Insurance
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Vision Insurance
Paid Holidays
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