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Security Sergeant - OAKMH - Security image - Rise Careers
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Security Sergeant - OAKMH - Security

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job functions in a supervisory capacity over the Security Sergeant and Security Officers on assigned shift and assumes responsibility for the day-to-day operations of Security Operations. This job provides instruction and guidance to officers on assigned shift including officers from other shifts during cross-over periods. This job assumes responsibility for the preparation of work schedules, and provides on the job training.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.


Work Experience

Required - 3 years of security, law enforcement, or military experience.
1 year supervisory experience in security related field.


Certifications

Required - Valid Louisiana driver’s license and clean DMV report.

Must be able to successfully pass and maintain instruction and certification in Basic Life Support (BLS) from the American Heart Association, Crisis Prevention and Intervention (CPI), and firearms training.

Preferred - Completion of Certified Police Officer of Standard Training Policy Academy (state or federal).

Peace Officer Standards and Training (POST) Certification.

Knowledge Skills and Abilities (KSAs)

  • Computer skills and dexterity for data entry and retrieval of information.
  • Proficient with Windows-style applications and keyboard.
  • Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals.
  • This position is considered Team A Essential Personnel and must report for duty in the event of a disaster.
  • Ability to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

Job Duties

  • Coordinates the activity and day-to-day operations of security staff on assigned shift.
  • Provides guidance and leadership to security staff regarding departmental issues including enforcement of policies and procedures, and security services provided.
  • Evaluates incidents of a serious security or sensitive nature and takes appropriate action, including response and notifications and advises security leadership of all notable incidents.
  • Completes security audits quarterly or as assigned in a timely manner according to guidelines.
  • Ensures all security reports are complete and correct within established time frame.
  • Supports leadership in emergency response and related preparedness drills.
  • Maintains required annual certifications and completes training requirements within required time periods.
  • Oversees scheduling of personnel to avoid overtime not approved by security leadership.
  • Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.


This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on any characteristic protected under applicable federal, state, or local law. These protections extend to applicants and all employment related decisions.

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Security Sergeant - OAKMH - Security, Ochsner

At Ochsner Health, we’re all about making a difference in people's lives, and as a Security Sergeant, you'll play a pivotal role in that mission! Located in the beautiful Kaplan area of Louisiana, this job is more than just overseeing the security operations; it’s about leading a dedicated team of Security Officers and ensuring a safe environment for everyone. You will take charge of day-to-day operations, provide valuable training to your staff, and create work schedules to ensure that all shifts are adequately covered, even during cross-over periods. Your experience in security, law enforcement, or the military, coupled with your supervisory skills, will make a huge impact in maintaining our high standards in a healthcare setting. Safety and security are top priorities at Ochsner, and you’ll be there to evaluate incidents, enforce protocols, and maintain communication with security leadership. Plus, with responsibilities ranging from conducting security audits to overseeing emergency preparedness drills, you’ll find every day brings new challenges and opportunities. Here, we trust our team to make informed decisions in critical moments, so your expertise will shine as you guide your team with clarity and professionalism. At Ochsner Health, every little thing you do contributes to our incredible environment. If you’re ready to step into a role where your leadership and skills can truly make a difference, come join us and explore your future today!

Frequently Asked Questions (FAQs) for Security Sergeant - OAKMH - Security Role at Ochsner
What are the main responsibilities of a Security Sergeant at Ochsner Health?

As a Security Sergeant at Ochsner Health, you will coordinate and oversee the daily operations of the security staff, ensuring that all protocols are effectively enforced. You’ll be responsible for providing guidance and training to your team, evaluating incidents, and preparing required reports. Managing the work schedule is crucial to maintaining adequate security coverage, and your leadership will directly impact the safety of our facility.

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What qualifications are needed to become a Security Sergeant at Ochsner Health?

To qualify for the Security Sergeant position at Ochsner Health, candidates should possess a high school diploma or equivalent and have at least three years of security, law enforcement, or military experience. Additionally, one year of supervisory experience in a security-related field is required. Certifications like Basic Life Support (BLS) and Crisis Prevention and Intervention (CPI) are essential, along with a valid Louisiana driver’s license.

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Is experience in healthcare security preferred for the Security Sergeant role at Ochsner Health?

While experience in healthcare security is not explicitly required, it is certainly beneficial for a Security Sergeant role at Ochsner Health. The nature of our environment requires a keen understanding of patient interactions and safety protocols, so any prior experience in healthcare settings can provide you with valuable insights that enhance your effectiveness in the role.

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What skills are essential for a Security Sergeant at Ochsner Health?

A Security Sergeant at Ochsner Health should demonstrate excellent communication skills, both verbal and written, to effectively relay important information to varied audiences. Additionally, proficiency in computer skills for data entry and security reporting is necessary. Strong leadership capabilities, along with the ability to stay calm and decisive during emergencies, are critical for success in this role.

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What does the career progression look like for a Security Sergeant at Ochsner Health?

As a Security Sergeant at Ochsner Health, you will have opportunities for career advancement through professional development and specialized training. Successful performance in this supervisory role may lead to positions such as Security Manager or Director of Safety and Security, where you can take on greater operational responsibilities and lead larger teams.

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Common Interview Questions for Security Sergeant - OAKMH - Security
How do you handle a security incident involving multiple parties?

In handling a security incident with multiple parties, I prioritize keeping calm and assessing the situation quickly. Clear communication is essential; I would delegate responsibilities to my team members and ensure everyone is aware of their roles in de-escalating the situation while maintaining safety. Afterward, I would compile all necessary reports and conduct a debrief with my team.

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What strategies do you use to train new security officers?

Training new security officers involves a combination of theoretical knowledge and practical application. I emphasize hands-on experience through simulations and shadowing experienced staff. Additionally, I ensure that they understand our policies and procedures by providing easy-to-digest training manuals and fostering an open environment for questions.

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How do you keep yourself and your team motivated during long shifts?

Maintaining motivation during long shifts can be challenging, but I believe in fostering a positive work environment. Encouraging open communication, recognizing individual contributions, and implementing small breaks can help relax the team. I also make it a point to share positive feedback and highlight successful interventions to boost morale and motivation.

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Can you describe a time when you had to make a quick decision under pressure?

Once, during a security breach, I swiftly assessed the situation and determined that immediate isolation of the area was necessary to protect everyone involved. I quickly called for additional support while ensuring that the area was monitored. This rapid response helped diffuse the situation and minimize potential harm, showcasing the importance of decisive action.

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What policies do you believe are key in a healthcare security role?

Key policies in a healthcare security role include a thorough understanding of patient privacy laws like HIPAA, emergency response protocols, and appropriate use of surveillance equipment. Maintaining a respectful approach towards patients and staff is also essential. Training should enforce these policies to equip the team with the knowledge to handle sensitive situations professionally.

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How would you handle a conflict between two team members?

In the event of a conflict between team members, I would first address the issue privately with each person to understand their perspectives. It's essential to facilitate a productive conversation where both sides can express their views. I would encourage collaboration on a solution and reinforce our team’s common goals of safety and security.

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What do you consider to be the most challenging aspect of security in a healthcare environment?

One of the most challenging aspects of security in a healthcare environment is balancing safety and patient privacy. We must conduct security efficiently while respecting the rights of patients and their families. Training staff to navigate these complexities and ensuring they feel confident in their decisions is crucial to overcoming this challenge.

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What approaches do you take to ensure compliance with security policies?

To ensure compliance with security policies, I implement regular training sessions and updates on any changes to regulations. I also conduct audits and inspections to check adherence. If discrepancies are found, I maintain a non-punitive approach that focuses on education and improvement rather than punishment, fostering an environment of accountability.

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How do you evaluate the effectiveness of security measures in your department?

Evaluating the effectiveness of security measures involves analyzing incident reports and conducting regular audits. Feedback from staff and patients can also provide insight into potential weaknesses or areas for improvement. Metrics, such as response times and resolution rates, help gauge success and guide necessary adjustments to enhance our security protocols.

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What are your thoughts on community engagement in security roles?

Community engagement is vital in security roles, particularly in healthcare settings. Building trust with patients and their families fosters a cooperative atmosphere, making it easier to maintain security while addressing concerns. I actively participate in community initiatives and encourage open dialogues that bridge the gap between security measures and patient care.

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Full-time, on-site
DATE POSTED
April 7, 2025

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