Jr. Content Operations Associate (Part-Time)

As a Jr. Content Operations Associate at ODK Media, Inc., your main responsibilities will include overseeing daily team operations to ensure tasks are completed, coordinating the ingestion of content into the ODK Admin, uploading live content and banners, and managing any content-related issues. You’ll also be troubleshooting and resolving any emerging issues related to content to maintain a seamless delivery process.

To apply for the Jr. Content Operations Associate position at ODK Media, Inc., you should ideally have at least one year of experience in content operations within the streaming media industry. Being bilingual in Korean and English is essential, along with proficiency in Google Suite and Microsoft Office, particularly Google Sheets and Excel. Additionally, any experience with collaborative systems like Slack and Jira is a plus.

The Jr. Content Operations Associate role at ODK Media, Inc. offers a part-time schedule where you will be required to be onsite Monday through Thursday for four hours each day, from 8 AM to 12 PM PST. The weekly hours total 20, but please be aware that some overtime tasks might be necessary, especially for communication with our Korean branch or to operate live services on weekends or holidays.

Jr. Content Operations Associates at ODK Media, Inc. can enjoy a variety of perks and benefits including a 401(k) retirement savings plan, daily catered lunches featuring local cuisines, a kitchen stocked with drinks and snacks, as well as corporate parties and team bonding events. We foster a fun and engaging work environment to complement our commitment to diversity and inclusion.

ODK Media, Inc. is committed to celebrating diversity in our workforce and creating an inclusive environment for all employees. This commitment applies to the Jr. Content Operations Associate position and is integral to our company culture, ensuring that all voices are heard and valued in the workplace.

When overseeing content operations, it’s essential to assess the urgency and importance of tasks. I prioritize by aligning them with project deadlines, focusing on content ingestion first, as that is crucial for timely delivery. I would also maintain clear communication with the team to ensure we’re all on the same page.

In my previous roles, I worked extensively with content ingestion processes by coordinating uploads into content management systems. I ensured accuracy in tagging and categorizing content to optimize discoverability, which reinforces the importance of good practices in content operations for enhanced viewer engagement.

In the event of a dispute, I would facilitate a discussion to allow each team member to express their perspective openly. By fostering a transparent dialogue and focusing on the common goal, we can collaboratively derive a solution that aligns with our responsibilities and enhances team collaboration.

To troubleshoot content-related issues, I would first gather all relevant information to analyze the problem effectively. I would look for patterns in past issues, consult team documentation, and work collaboratively with the team to quickly identify root causes and implement solutions to prevent reoccurrence.

I am proficient in Google Suite, especially Google Sheets, which I use to manage and analyze content data effectively. In my previous role, I utilized Sheets for monitoring project progression and timelines, ensuring tasks were completed on schedule, which enhances the efficiency of content operations.

I actively follow industry news, subscribe to relevant content newsletters, and engage with popular Korean visual content on various streaming platforms. Staying updated with social media discussions also allows me to understand viewer preferences and emerging trends, ensuring I remain knowledgeable in this fast-paced field.

Communication skills are vital in content operations as they facilitate clear information flow among team members and stakeholders. Effective communication ensures everyone understands their responsibilities and can make timely adjustments, allowing operations to run smoothly while reducing the chances of errors or misunderstandings.

In my last position, I managed a successful content upload project where we streamlined the ingestion process. By implementing a checklist and establishing clear deadlines, we increased our on-time delivery rate by 30%, significantly reducing backlog and improving overall efficiency.

To manage my time effectively in a part-time role, I prioritize my tasks daily, set clear goals, and maintain a structured schedule. By using tools like calendars and task lists, I can allocate time efficiently, ensuring all responsibilities are met while maintaining room for flexibility when unexpected issues arise.

My motivation stems from my passion for media and storytelling. Working at ODK Media, Inc. excites me because I get to play a role in delivering diverse, high-quality content to audiences. I am driven by the opportunity to support AAPI communities and contribute to the growth and success of our platforms.