Office Assistant/Receptionist

Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers.

CUSTOMER SERVICE REPRESENTATIVE

Pay depends on experience, starts at $17.00 per hour.

Part time position: 24-30 hr/week with potential for full time.

Are you an upbeat, positive, friendly individual looking for something that is not your typical customer service role? Are you able to juggle many tasks with ease? Do you thrive in an environment where every day is not the same? Culligan Water CSR’s serve our local customers to genuinely build relationships and deliver the outstanding customer service our customers have come to expect from Culligan. We're looking for a strong team player because our customer service team works closely with other departments to ensure our customers’ needs are met quickly.

If you’re looking to gain office experience in a professional environment, then this is the job for you!

Paid training. Initial training will need to take place in Merrillville, IN.

What do CSR’s talk to our customers about?

• Our products and services
• Water quality issues or concerns (general knowledge)
• Payments, invoices and collections
• Scheduling deliveries and service appointments

What qualities do you need to be a CSR?

• Amazing communication skills! Our CSR’s communicate verbally and via email
• Quick problem solving skills to help customers with unique needs
• Strong attention to detail, there are many components to this role
• Desire to become a “water treatment expert” through training
• Proficiency in Microsoft Office, data entry and documentation. Our CSR’s utilize multiple software systems and coordinate a large administrative/accounting function within the dealership
• The ability to be a team player and a friendly personality of course!

What can Culligan offer you?

• Career advancement through training and development
• Competitive base pay, plus commission

We offer Employees unbelievable benefits!

• 401K with employer match
• Paid time off and paid holidays
• Career advancement through training and development
• Work-life balance

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift

Ability to commute/relocate:

• Idaho Falls, ID: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person