Office Clerk

Job Summary:

Answering the phones, routing calls to specific staff, completing and sending delays of services to Doctors and scanning them in Kinnser. Verifying SOC within 48 h of intake. Reporting any complaints to Administrator/DON daily. Inputs patients in system with FU information (admitted or non-admitted) for census purpose.

Duties and Responsibilities:

Duties of the Agency Clerk Services include, but may not be limited to:

· Receives new referrals from staffer (name and dob previously entered by staffer) and inputs ALL information in Kinnser to generate demographic documentation including orders and insurance plan.

· Generates DELAYS of services and sends them to ordering physician within 72 h of received.

· Scan ALL DELAYS of services and attach them to patients file.

· Call accepted referrals within 48 h of received to ensure service has been provided.

· Assure timely submission of all documentation related to his/her duties.

· Daily record in complaint book and submit any complaint to DON/Administrator via KMAIL for follow up.

Regulatory Requirements:

· Communication skills a Plus

· Strong computer skills, knowledge of Kinnser (can be trained)

· Attention to detail

· Planning and organizing

· Teamwork

· Customer service oriented

· Judgment

Language Skills:

•Able to communicate effectively in English, both verbally and in writing.

•Additional languages preferred

Physical Requirements:

The physical requirements of this position include lifting, prolonged sitting. The mental/sensory requirements include recall, reasoning, problem-solving, hearing, speaking clearly, writing legibly, keyboarding, reading and logical thinking. The environment's pace can vary from steady to a sometimes-fast pace requiring handling of multiple priorities, frequent, sometimes intense customer interactions.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX 78216: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you related to anyone that works for onehome or Humana?
• onehome will require proof of full vaccination for all team members who conduct business outside of their home or on behalf of onehome. As a result, onehome will require all team members to be fully vaccinated. Are you fully vaccinated?

Experience:

• Healthcare: 1 year (Preferred)

Work Location: In person