Job details

Office Manager

Seeking an Office Manager who will make it a personal mission to create a welcoming work environment for employees and visitors while managing office related matters around the company's growth in its Austin, TX location. Enthusiastic, disciplined, motivated, and extremely organized are essential traits for this role. The Office Manager will support our dynamic Austin office to make things run smoothly in a fast-paced environment and continuous change. The job is multi-faceted, but the primary role of the Office Manager is to make it possible for other employees and teams to function effectively and efficiently.

The position will be reporting to the Regional Facilities Manager. An overall understanding of the GLG business and initiatives is needed to help drive team priorities. The Office Manager will oversee the department budget for this location. The position requires strong organization and impeccable attention to details as well as the ability to see all the pieces of the puzzle to avoid possible complications. There will be a wide range of other office management tasks and ad hoc projects significant to the business including project coordination.

This role will manage existing Austin Facilities Team (i.e. Hosts and/or Facilities Assistants). This person will provide performance evaluation and feedback as scheduled and/or required, and help employees set goals. The manager is also responsible for planning and maintaining work and building systems, procedures, and policies that maximize the team's performance.

Working with the Regional Facilities Manager, the Office Manager will oversee:

Office staff and outsourced partners
Large internal employee events
Local facilities contracts related to food and beverage services, janitorial and other maintenance

Ensure compliance of health, safety, and security are within policies and governing regulations
Opportunities to work on a variety of ad hoc projects including partnering with culture committee, DE&I, and Employee Engagement

Responsibilities:

Manage office vendors and service contractors as the primary internal contact for all things workspace related

Responsible for managing office expense budget; scheduling expenditures; analyzing variances; initiating corrective actions
Work closely with the Executive Assistants, Regional Facilities Manager, and Director of Real Estate & Facilities to assist with basic office support functions as well as help with coordination of quarterly meetings and other types of events
Assist with facilities requirements for on-boarding of new hires
Light janitorial responsibilities may be required to supplement building services. This may include dishware clean up, breaking down boxes, removing trash from space, etc.
Develop and oversee Hosts and facilities' work systems, procedures, and policies as well as provide performance evaluation and feedback via coaching, counseling, and monitoring standards and special projects

Manage team schedules, to ensure role coverage and stepping in for coverage if needed (i.e. IT at front desk)
Oversee Safety & Emergency processes and maintain a safe and secure working environment by coordinating with emergency delegates and conducting bi-annual emergency drills
Coordinate and execute internal moves with Corp IT, team managers, and employees
Assist with office and team neighborhood planning
An aptitude to prioritize workflow with limited supervision is essential

Flexibility, excellent interpersonal skills, and the ability to work well with all levels of internal management and staff
Have a general understanding of building systems and interior fit-out construction
Oversee facility related Austin office communication – intranet, office signage, comms to the office as needed
Work directly with third party agencies (i.e., SPS) on personnel changes for contingent workers

Role Requirements:

Bachelor's degree in business administration preferred or 1-2 years of Administrative and/or Customer Service experience
Experience as an office manager or with similar project management work
Experience managing at least 2 direct reports preferred
Project management experience and ability to read floor plans is desired

Self-motivated, extraordinary attention to detail, and an internal drive to produce high-quality work
Good decision-making skills and the ability to function well under stress while working in a fast-paced environment
Strong verbal and written communication skills
Highly skilled with Microsoft Office (Word / Excel / PowerPoint / Outlook)
Oversight of office expenses and budget and other administrative processes

This role requires full-time in-office attendance

Working Conditions:

Light janitorial and clean-up may be required
Must be able to lift up to 40 pounds, (i.e., moving boxes across the office for various needs)

Stand or sit for extended periods of time
Ability to work in environment with moderate noise level (i.e., working on an open floor with printers, telephones, and computers)

Professional Requirements:

Candidates should have 3+ years of directly related prior experience as an Office Manager. Strong proficiency in MS Office products is required. Bachelor's Degree preferred.

What We Offer

The base salary range for this role is $59,000 to $85,000.

Benefits for this role include:
Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays.
Comprehensive medical, dental and vision coverage effective on your first day of employment
401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
Access to free Learning & Development resources including LinkedIn Learning and Harvard ManageMentor
Tuition reimbursement program for eligible courses including language skills courses
Paid parental leave, adoption and surrogacy reimbursement
Formal nationally recognized Rewards and Recognition and service recognition programs
Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways.
Discounted pet, auto, and home insurance

GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

About GLG / Gerson Lehrman Group

GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.