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Marketing Manager, Content, Blog and SEO

We believe happy customers make the best marketers.

That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 15,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.


Position Summary

At Okendo, we believe that content marketing no longer refers to just blogs & ebooks. As a Marketing Manager - Content, Blog and SEO, you’ll play a key part in our demand generation strategy. You will own strategy for Okendo’s blog, making sure we are publishing quality and meaningful content that is well-positioned to the right audience.


How you'll create impact:

Product Expertise: Develop and maintain strong expertise of the e-commerce industry, the Shopify landscape and Okendo’s products.

Content Strategy and Roadmap: Own and iterate on Okendo’s content strategy. You will ensure that content aligns with business objectives at each stage of the customer journey.

Own the Blog: Own the blog strategy. Regularly audit pages for keyword ranking. Collaborate with internal teams to align strategy. Product briefs and write content.

Develop first-rate content: We believe that quality content is created by people who understand our company and products. You will write content for the company. This can include but is not limited to blogs, long-forms, newsletters, partner co-marketing pages, social media scripts, and case studies. You will make sure anyone producing content for the company is well-trained to product quality.

Collaborate internally: Work close with counterparts across the company to ensure that content accurately blends the needs of customers and prospects with company goals.

SEO Strategy: Participate in an internal SEO committee. Review the domain to ensure that each page is properly setup for it’s intended purpose. Develop SEO-driven content briefs and ensure they are delivered.


What we need from you:

You have 5+ years of producing elegant, engaging written and/or video content and can provide samples.

Experience with SEO-focused writing and page rank.

Previous experience with SaaS is a must. Shopify experience is highly desirable.

Prior experience working with AI to optimize the content production process is a plus.

You have experience being customer-facing.

You have excellent English writing and communication skills.

You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.

You have solid time-management skills with the ability to execute consistently in a fast-paced, dynamic environment and carry out self-directed responsibilities.

You understand how content should support the buyer’s journey.

You think like a marketer and have the curiosity of a journalist.


What We Value:

One Team

We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.

Champion the customer

Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions.

Strive for Excellence

We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.

Extreme Ownership

We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.

Integrity Always

We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.

Always Day One

It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.


Follow Us:

Instagram

Linkedin

Twitter

Facebook


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CEO of Okendo
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Matt Goodman
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What You Should Know About Marketing Manager, Content, Blog and SEO, Okendo

Join Okendo as a Marketing Manager specializing in Content, Blog, and SEO, where we believe that happy customers make the best marketers. Our mission is to connect consumers with the brands they love, and that starts with your expertise in crafting compelling content tailored for our audience. At Okendo, you will own the blog strategy and content roadmap, ensuring that our messaging aligns seamlessly with business objectives throughout the customer journey. Your role will involve producing high-quality written content including blogs, newsletters, and social media scripts. You’ll also implement SEO strategies that elevate our content's visibility and engagement. Collaborating with other teams is essential to ensure that all outputs resonate with customer needs while meeting company goals. With over 5 years of experience in content creation, particularly within the SaaS sector, you’ll leverage your skills to shape how the e-commerce industry views Okendo. Your background in Shopify and familiarity with AI tools for content optimization will further enhance our offerings. If you are a team player with a knack for innovative content marketing and an eagerness to champion the customer journey, we want you on our team at Okendo—a place where ambition and collaboration drive results.

Frequently Asked Questions (FAQs) for Marketing Manager, Content, Blog and SEO Role at Okendo
What are the main responsibilities of a Marketing Manager, Content, Blog, and SEO at Okendo?

As the Marketing Manager for Content, Blog, and SEO at Okendo, your primary responsibilities will include developing and executing a dynamic content strategy that aligns with our overall business goals. You'll oversee the blog's direction, ensuring content is engaging and optimized for SEO. This includes auditing existing content, writing new pieces, and collaborating across teams to produce high-quality output that speaks to our audience. You’ll also monitor SEO performance metrics and contribute to our initiatives that drive brand advocacy.

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What qualifications do I need to apply for the Marketing Manager, Content, Blog, and SEO position at Okendo?

To be eligible for the Marketing Manager role at Okendo, you should have at least 5 years of experience in producing engaging written content with a strong focus on SEO. Experience in the SaaS industry is essential, and familiarity with Shopify is highly beneficial. Additionally, you need to showcase your excellent English writing and communication skills, as well as demonstrate a high level of organization and adaptability in a fast-paced environment.

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How does the Marketing Manager at Okendo contribute to the company's success?

The Marketing Manager, Content, Blog, and SEO plays a crucial role in Okendo's success by driving our content marketing efforts. This role not only shapes the narrative around our products but also enhances our visibility online through effective SEO practices. By creating quality content that resonates with our target audience, you help nurture leads and convert them into loyal customers, playing a key role in our growth strategy.

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What kind of content will I be expected to create as a Marketing Manager at Okendo?

In the Marketing Manager role at Okendo, you will be responsible for producing a variety of content types, including blogs, newsletters, partner co-marketing pages, social media content, and case studies. The focus will be on creating informative and engaging content that appeals to both current customers and prospects, ensuring it aligns with our brand voice and marketing objectives.

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What does Okendo value in a team member for the Marketing Manager position?

At Okendo, we value traits such as teamwork, integrity, and a commitment to excellence in our Marketing Manager candidates. We seek individuals who prioritize customer success, take extreme ownership of their projects, and show agility in their approach. Being a positive and energetic team player who thrives in dynamic environments is crucial for driving success in this role.

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Common Interview Questions for Marketing Manager, Content, Blog and SEO
Can you describe your experience with SEO-focused writing?

When responding to this question, share specific examples of how you've implemented SEO strategies in your past writing roles. Discuss keyword research, how you optimize content for search engines, and any tools you've used. Also, highlight the impact of your SEO efforts on content performance.

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How do you ensure that your content aligns with business objectives?

Explain your process for aligning content with business objectives, such as conducting audience research, understanding the customer journey, and collaborating with other departments. Provide examples where your content strategy led to measurable success.

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What strategies would you use to improve our blog's SEO ranking?

Talk about specific strategies such as conducting keyword audits, optimizing existing posts, creating engaging headlines, and ensuring mobile-friendly content. Mention the importance of backlinks and how you would encourage other sites to link to your content.

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Describe a time when you had to manage multiple projects at once. How did you prioritize?

Provide a concrete example of a situation where you successfully handled multiple projects. Describe your prioritization process, whether through deadlines, project impact, or resource availability, and the outcome of your efficient management.

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What role does collaboration play in your work as a content creator?

Discuss how you value collaboration, and provide examples of how you've worked with different stakeholders to produce high-quality content. Emphasize open communication and how input from various departments can enrich the content.

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How do you measure the success of your content?

Explain the metrics you use to track content success, such as page views, engagement rates, and lead generation. Talk about how you analyze this data to refine your strategy and improve future content.

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What techniques do you use to ensure high-quality content production?

Share specific techniques such as thorough research, utilizing style guides, and conducting peer reviews. Discuss your commitment to training team members involved in the content process.

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How do you keep up with trends in the e-commerce and content marketing industry?

Mention your methods for staying updated with industry trends, such as following key influencers, reading reputable sites, attending webinars, or participating in professional groups. Highlight how you implement these trends in your content strategy.

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Why do you want to work at Okendo as a Marketing Manager?

Articulate your enthusiasm for Okendo’s mission and values. Discuss how your skills align with the company's goals and how you believe you can contribute to enhancing their customer marketing platform.

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How would you handle feedback on your content from team members or customers?

Demonstrate your openness to feedback by describing how you assess, learn from, and incorporate constructive criticism into your work. Emphasize that you see feedback as a vital part of the content creation process.

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The customer marketing platform that builds connections between consumers and the brands they love.

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Full-time, on-site
DATE POSTED
March 24, 2025

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