Product Design Intern

At Olo we enable restaurant brands to scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. Chances are, if you've ordered directly from a restaurant brand's app or website, we've made that happen.

We’re looking for a Product Design Intern to join our Product Design team for a 10 week paid internship from June 3rd to August 9th. You will be led by a Product Design manager, partnered with a mentor from your team at Olo, and experience being part of a smart, passionate team dedicated to delivering products using modern tools and technologies. 

The Product Design Intern will play a crucial role in shaping the future of Olo's products by deeply engaging in the design process. This includes conducting thorough research to understand user needs and market trends, brainstorming innovative ideas to address these needs, and actively participating in the development of design solutions using Olo’s design system. The intern will also be involved in testing prototypes and iterating on designs based on user feedback, ensuring the final products are both user-friendly and aligned with Olo's design standards. This role offers a hands-on opportunity to contribute to various stages of product design, from conceptualization to final implementation, within a dynamic and collaborative environment.

In addition to day-to-day team-based work, you will participate in a capstone project alongside interns from other functions, including Product Management and Software Engineering. The capstone project involves devising, designing, and implementing a new set of features for Olo's platform as a team, guided by mentors from across the organization. Past Olo capstones have introduced features which were later incorporated into the platform and released to customers, so it's a great way to make a lasting impact and develop your skill set!

Internship Program structure:

- Weeks 1-8, you will work primarily on your Olo team completing critical project work alongside Olo Engineers and Product Managers. Mondays will be spent working with your fellow interns and Capstone Mentors designing a Capstone Project. 

- Weeks 9 + 10 are dedicated exclusively to the Capstone.

You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.

• Conduct user research to gather insights and understand user needs and behaviors.
• Participate in brainstorming sessions and ideation workshops to generate innovative design solutions.
• Develop wireframes, prototypes, and high-fidelity designs using industry-standard design tools.
• Collaborate with the design team to maintain and evolve Olo's design systems, ensuring consistency and coherence across products.
• Test design concepts with users, gather feedback and iterate on designs to improve usability and user experience.
• Present design ideas and prototypes to stakeholders and team members, clearly articulating design rationale and decision-making processes.
• Stay updated with the latest design trends, tools, and technologies to continuously bring fresh perspectives to the team.

• Foundational skills in product design, including understanding of UX/UI principles.
• Proficiency in Figma for creating wireframes, prototypes, and high-fidelity designs, with the ability to learn and adapt to other design and prototyping tools as needed.
• Ability to conduct and analyze user research, turning insights into impactful design decisions.
• Creative problem-solving skills, attention to detail, and a strong sense of aesthetics.
• Clear communication and presentation skills to effectively share design ideas and decisions.
• Team-oriented approach, willing to give and receive feedback to refine designs and contribute to a positive team environment.
• Pursuing a degree in a design-related field is preferred.

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

The compensation for this position is $25/hr for the duration of the internship program, which will run from June 3rd to August 9th.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

California Residents: CCPA notice