Omni Care Operations Internship F&B - Summer 2025

Location

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description

Hands on training opportunity for someone to learn various aspects of the hotel business.   This position is a “utility player” who will rotate throughout various departments and positions based upon business need.  Omni Care Interns are provided an internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the season based upon performance.

Responsibilities

The perfect addition will include someone who has a PASSION FOR:

- Fostering positive associate work environments 

- Creating memorable occasions for guests

- Elevating our food and beverage experience to the next level

• Help run shifts in our different restaurants
• Provide assistance to managerment staff and follow duties requested by management team. 
• Service Standards, training, scheduling, guest relations. 
• Answers office phone greeting internal and external guest.
• Check voicemails, e-mails and faxes and follow up accordingly.
• Process mail for Food and Beverage Director and Managers.
• Order and maintain office supplies.
• Fax copy and distribute as needed.
• Compose and type correspondence for F&B Director as needed.
• Process AP invoices for different vendors.
• Coordinate and sign up new F&B employees for serve-safe certification.
• Pro-active in gaining knowledge and skills in technological and educational advances for the continued development and advancement applicable to the company/department and staff. 

Qualifications

• • Must be able to sit for long periods of time. Must have significant mobility of arms and hands. Must be able to bend, squat and push, pull and lift up to 25-30 pounds. Must be able to see, hear and communicate verbally in writing.
  • 2-3 years experience with computers and various computer programs.
  • High School graduate or GED equivalent.
  • Individual must be a good listener, effective communicator and detail oriented.
  • Individual will be expected to meet deadlines, work with little supervision and be flexible to handle interruptions.
  • Individual must be literate, have extensive verbal, mathematical and writing skills.
  • Must be able to apply common sense understanding to carry out instructions furnished, oral or diagrammatic form.
  • Must have strong, positive guest and employee relation skills.
  • Minimum 1 year of related experience
  • Must have ServSafe Food Handler's Certificate & RAMP Alcohol Serving Certificate. 

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.