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Specialist - Distributor Operations, LATAM

We're looking for an enthusiastic Specialist - Distributor Operations to join our growing LATAM team. You'll be the key point of contact for operational activities related to our distribution partners across Latin America and the Caribbean.

Skills

  • Degree in operations, business, supply chain management
  • Experience in consumer goods industry
  • Experience with logistics and EDI systems
  • Fluency in Spanish and English

Responsibilities

  • Serve as the primary operational contact for distributor partners
  • Oversee the tracking, fulfillment, documentation, and invoicing of distributor orders
  • Work closely with the Production Planning team to synchronize shipments
  • Deploy global operational methods customized for regional specifics
  • Communicate cross-functionally with leadership and internal teams
  • Generate reports and insights to support strategic decision-making

Education

  • Degree or equivalent experience in operations or related field

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Career development opportunities
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Specialist - Distributor Operations, LATAM, On

At a Glance: We're looking for an enthusiastic Specialist - Distributor Operations to join our growing LATAM team at On. This role is perfect for those who thrive in dynamic environments and want to directly contribute to our success in the Latin America and Caribbean regions, including vibrant places like Mexico and Panama. As the key point of contact for our operational activities related to distribution partners, your main focus will be ensuring smooth order processing, effective delivery coordination, and overall partner satisfaction. You will be working within our LATAM operations team, which is dedicated to driving On's growth through strategic distribution partnerships and our direct market in Brazil. Your mission is to oversee the entire order fulfillment process, track shipments, and communicate seamlessly with internal teams such as finance, sales, and marketing. The role involves generating reports to support decision-making and continuously improving our operations. To excel as a Specialist - Distributor Operations at On, you should have a degree or equivalent experience in operations or supply chain management. A background in consumer goods and familiarity with logistics, EDI, and Business Intelligence systems will give you an edge. Your analytical skills will help you identify inefficiencies and implement innovative solutions. Lastly, being fluent in Spanish and English (with Portuguese being a plus) will help you collaborate effectively in our diverse team. Join us, and let's shape the future of distribution in LATAM together!

Frequently Asked Questions (FAQs) for Specialist - Distributor Operations, LATAM Role at On
What are the primary responsibilities of the Specialist - Distributor Operations at On?

The Specialist - Distributor Operations at On is responsible for managing the relationship with distribution partners in Latin America and the Caribbean. This role includes overseeing order fulfillment, shipment tracking, and invoicing, while also ensuring partner satisfaction. Additionally, the Specialist will communicate across various internal teams to keep a seamless operational flow and generate strategic reports for decision-making.

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What qualifications are required for the Specialist - Distributor Operations position at On?

To qualify for the Specialist - Distributor Operations position at On, candidates should have a degree or equivalent experience in operations, business, or supply chain management. Prior experience in the consumer goods industry, particularly with distribution partners, is desired. Familiarity with logistics systems and Business Intelligence software such as Excel and Dynamics 365 is also beneficial.

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How does the Specialist - Distributor Operations contribute to On's growth in LATAM?

The Specialist - Distributor Operations plays a crucial role in On's growth by ensuring efficient order processing and delivery coordination with our distributor partners in Latin America and the Caribbean. By streamlining operations and improving collaborative strategies, the Specialist helps to foster solid business interactions that support both current and future company goals.

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What skills are essential for success in the Specialist - Distributor Operations role at On?

Successful candidates for the Specialist - Distributor Operations role at On should possess strong organizational, detail-oriented skills, and a proactive problem-solving attitude. Effective communication and relationship-building skills are essential, along with fluency in Spanish and English. Experience in identifying operational inefficiencies and proposing solutions will also be significant in this role.

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What tools and systems does a Specialist - Distributor Operations need to be familiar with at On?

A Specialist - Distributor Operations at On should be knowledgeable in various tools and systems including logistics software, EDI, and Business Intelligence systems such as Excel, Looker, Dynamics 365, and Nexus. Familiarity with these technologies will aid in managing distributor relationships and facilitating operational efficiency.

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Common Interview Questions for Specialist - Distributor Operations, LATAM
Can you describe your experience with managing distributor operations in a previous role?

In your answer, focus on specific experiences where you managed distributor relationships. Describe the challenges you faced, how you streamlined processes, and what results you achieved. Be sure to quantify your successes, such as improved order fulfillment rates or enhanced partner satisfaction.

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How do you prioritize tasks when handling multiple distributor orders?

To answer this question, explain your method for prioritizing tasks, perhaps by urgency, importance, or complexity. Provide examples of tools you might use, such as project management software, and discuss how effective time management has led to successful outcomes in your past roles.

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What strategies do you use for tracking and managing distributor orders?

When responding, talk about tools or systems you’ve previously utilized for order tracking. Discuss your proactive approach to identifying issues early and how you ensure all parties are aligned throughout the process to maintain transparency and efficiency.

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How would you handle a disagreement with a distribution partner?

Explain a step-by-step approach on how you would address the disagreement. Highlight your communication and listening skills, as well as your ability to find common ground. This could include discussing the issue openly, proposing solutions, and ensuring that the final agreement is satisfactory for both parties.

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Describe a time you identified an operational inefficiency and the steps you took to resolve it.

Provide a specific scenario where you noticed inefficiencies in operations. Detail the analysis you performed, the stakeholders involved, and the innovative solutions you proposed. Discuss the implementation process and measure the outcome, emphasizing the impact on distributor satisfaction or operational effectiveness.

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How do you ensure consistent communication between internal teams and distributors?

Describe your approach to maintaining clear and consistent communication. This may involve regular check-ins, collaborative software, or structured reporting. Share examples of how effective communication has prevented issues and fostered strong relationships in your previous roles.

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What experience do you have with logistics and supply chain management?

Discuss your background in logistics and supply chain management. Be specific about the roles you’ve held, the types of products you managed, and the volume of operations involved. Mention relevant tools you’ve used and how that experience has equipped you for the Specialist - Distributor Operations role at On.

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How do you adapt global operational methods to fit regional specifics?

In your response, emphasize your flexibility and creativity in adapting global strategies. Discuss examples where you tailored operations to meet specific regional demands while aligning with broader company goals. Highlight the importance of understanding local market dynamics.

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What metrics do you track to evaluate distributor performance?

Talk about the key performance indicators (KPIs) you believe are essential for measuring distributor success. Provide examples of metrics like order accuracy, delivery time, and customer feedback. Describe how you use these metrics to inform strategic decisions and drive improvements.

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Why are you interested in the Specialist - Distributor Operations role at On?

Use this opportunity to share your passion for the industry and the company. Discuss what excites you about working in LATAM operations, the culture at On, and how your skills and experiences align with the role’s goals. Personal anecdotes or experiences can make your answer more engaging.

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58 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 12, 2025

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