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QA Manager

We are seeking an experienced Quality Assurance (QA) Manager to oversee food safety and quality programs in our cold storage facility. The ideal candidate will have a strong background in SQF audits and audit preparation, ensuring compliance with regulatory and customer requirements. This role requires a proactive leader who can influence stakeholders, drive continuous improvement, and implement new quality processes effectively.

KEY DUTIES AND RESPONSIBILITIES

  • Proficient in SQF Audits and audit preparation.
  • Ability to influence stakeholders and drive the implementation of new ideas and processes.
  • May manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness based on location
  • Work closely with site leadership to prevent and resolve quality and safety issues within the facility and with customers
  • Serve as Food Safety Coordinator when needed
  • Maintain and file paperwork including safety logs, employee safety training, accident reports, and other relevant documentation
  • Lead accident investigations and follow-up with all parties involved
  • Prepare for Safety Inspection Systems (SIS) and other required customer and safety audits

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Manage postings and other safety-related materials when available and provide guidance on the material

Minimum Requirements (Knowledge, Skills, Abilities):

  • 2 years quality or safety experience working in a logistics, industrial, or related environment
  • Working knowledge of food safety regulations
  • Proficient computer skill, including Microsoft Office Suite
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers
  • Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
  • Must be comfortable with various noise levels, at times, can be loud

Pay Range:$75,400.00 - $135,600.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.  Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Average salary estimate

$105500 / YEARLY (est.)
min
max
$75400K
$135600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QA Manager, Onelineage

Are you passionate about quality assurance and food safety? Lineage is looking for a talented QA Manager to join our cold storage facility in Rochelle, IL, specifically on South Caron Road. In this crucial role, you will have the chance to lead and oversee our food safety and quality programs, ensuring that we meet both regulatory and customer requirements. With your strong background in SQF audits and preparation, you’ll work closely with site leadership to tackle quality and safety issues head-on. As a proactive leader, you will drive continuous improvement within the organization, influencing stakeholders and implementing new processes effectively. This role also includes managing and training direct reports, overseeing safety inspections, and maintaining essential documentation. In addition to your technical skills, your communication abilities will be key as you interact with both internal teams and external customers. Lineage values respect and cares about team members, offering an energizing work environment along with development opportunities for your career. The mix of challenges from both cold and dry storage makes this position as rewarding as it is dynamic. If you’re ready to make a difference in the food safety industry while ensuring a safe work environment, then we’d love to hear from you!

Frequently Asked Questions (FAQs) for QA Manager Role at Onelineage
What are the main responsibilities of a QA Manager at Lineage?

As a QA Manager at Lineage, you will oversee food safety and quality programs in our Rochelle, IL cold storage facility. Your main responsibilities will include managing SQF audits, ensuring compliance with regulations, influencing stakeholders for process improvements, training team members, and resolving quality issues. Your role will also involve maintaining documentation related to safety and preparing for various audits, all to create a safe and compliant working environment.

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What qualifications are required for the QA Manager position at Lineage?

To qualify for the QA Manager position at Lineage, you should have at least 2 years of quality or safety experience in a logistics or industrial environment. A solid understanding of food safety regulations is essential, along with proficient computer skills, especially in Microsoft Office Suite. Strong verbal and written communication skills are crucial for interacting effectively with both internal and external stakeholders.

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How does Lineage support the career growth of a QA Manager?

At Lineage, we believe in nurturing the growth of our team members. As a QA Manager, your success in this role could lead to greater responsibilities and promotions. We provide a supportive environment where your opinions matter, and you're encouraged to learn about the business. By taking on challenges and actively participating in our growth, you will develop your career in a meaningful way.

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What is the work environment like for a QA Manager at Lineage?

As a QA Manager at Lineage based in Rochelle, IL, you will work in a dynamic cold storage environment, where temperatures can range from -20°F in cold storage to up to 100°F in dry storage. This position requires wearing personal protective equipment and freezer gear while being prepared to handle various noise levels. The atmosphere is collaborative, with an emphasis on safety and support for all team members.

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What kind of benefits can a QA Manager expect at Lineage?

Lineage offers a comprehensive benefits package for the QA Manager role, including medical, dental, and life insurance, a 401k retirement plan, paid time off, and annual bonus eligibility. You will also enjoy a minimum of 7 paid holidays throughout the year, giving you the work-life balance that is important in today’s fast-paced environment.

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Common Interview Questions for QA Manager
Can you describe your experience with SQF audits?

When answering this question, highlight specific experiences where you've managed or participated in SQF audits. Discuss your understanding of the SQF standards, how you prepared for audits, and any successful outcomes from audits you were involved in. Be sure to underscore your ability to ensure compliance and your proactive approach.

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How do you handle conflicts with stakeholders regarding quality processes?

It's essential to demonstrate your conflict resolution skills. Describe situations where you've had to negotiate with stakeholders, focusing on the importance of open communication, listening to concerns, and finding common ground. Emphasize your collaborative approach and how it fosters a positive working environment.

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What strategies do you implement for continuous improvement in quality assurance?

Discuss your approach to continuous improvement by explaining specific methodologies or frameworks you have used, such as Six Sigma or Kaizen. Provide examples of improvements you’ve made and the metrics used to measure success, showcasing your analytical skills and dedication to high standards.

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How do you ensure your team understands safety protocols?

Here, you should outline your training methods, emphasizing the importance of regular safety training sessions, clear documentation, and an open-door policy for questions. Share any specific examples of initiatives you've led to improve safety awareness and compliance within your team.

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What is your approach to managing documentation for audits?

Explain your thorough and organized approach to documentation management. Highlight how you track records, ensure accuracy, and keep everything up to date. Discuss the role of digital tools or software you utilize to streamline this process and how you ensure everyone has access to the necessary information for audits.

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How do you prepare for unexpected quality issues?

Outline your risk management techniques and ability to remain calm under pressure. Discuss your experience in executing corrective action plans swiftly, gathering your team together to address issues, and ensuring a systematic approach to resolving quality concerns efficiently.

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Can you give an example of when you improved a quality process?

When answering this, provide a specific example where you identified inefficiencies in a process and successfully implemented changes. Discuss the steps taken, challenges faced, and the positive outcomes that resulted from your actions, focusing on results and metrics.

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What role do you believe documentation plays in quality assurance?

Highlight the critical nature of documentation in quality assurance, touching on aspects like compliance, accountability, and traceability. Explain how thorough documentation supports audit preparedness and enables effective communication within the team and with external auditors.

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What are your greatest strengths as a QA Manager?

Reflect on your leadership style, technical skills, and experience in quality assurance. Discuss how these strengths have positively influenced your previous teams and how you anticipate applying them at Lineage to enhance food safety and quality standards.

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How do you stay updated on industry regulations and changes?

Convey your commitment to ongoing education and professional development. Mention specific certifications, training programs, or memberships in professional industry organizations that you engage with to ensure you remain informed on the latest food safety regulations and quality assurance practices.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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