Deal Desk Analyst - job 1 of 2

The Deal Desk Analyst role at OneTrust requires a Bachelor’s degree in Finance, Business Administration, or Accounting, along with over 3 years of experience in a Deal Desk or Order Management role. Familiarity with Order Management processes and Salesforce CPQ is also essential.

At OneTrust, a Deal Desk Analyst is responsible for structuring contracts, managing post-sales changes, and collaborating closely with various teams to ensure a smooth contract execution process. They tackle diverse requests while ensuring compliance with internal policies.

For success as a Deal Desk Analyst at OneTrust, critical skills include strong analytical abilities, attention to detail, excellent collaboration practices, and proficiency in CRM systems like Salesforce. A thorough understanding of deal structuring within a SaaS environment is also beneficial.

OneTrust promotes a flexible working model that emphasizes collaboration and team-building activities. You’ll have the opportunity to work in a supportive environment that's committed to personal and professional growth, and celebrates each other's successes.

The annual base pay for a Deal Desk Analyst at OneTrust ranges from $67,500 to $101,250, depending on various factors including location and experience. Additionally, this role may come with discretionary bonuses and equity opportunities.

OneTrust is dedicated to employee development, offering numerous career growth opportunities, mentorship programs, and support for continuing education. Employees also have company-paid certification exam fees, helping them strengthen their skills.

To apply for the Deal Desk Analyst position at OneTrust, candidates typically submit their resume through the company’s website or through an ATS system. Candidates should await contact from a recruiter for further steps in the interview process.

When answering, provide specific examples of how you approached structuring deals and any challenges you faced. Highlight your ability to balance customer requirements with company policies, as that’s crucial for the Deal Desk Analyst position at OneTrust.

Discuss any processes, checklists, or compliance tools that you implement to ensure contractual obligations are met. Mention how you stay updated on internal policies to avoid potential pitfalls.

Share your methods for prioritizing tasks, effective communication with team members, and utilizing project management tools to keep everything organized while ensuring timely support for all teams involved.

Explain your level of expertise, specific functionalities you've used, and how you’ve leveraged CRM systems in past roles to optimize contract management and data integrity.

Provide an example of a specific situation where you proposed a process improvement, the steps you took to implement it, and the positive impacts it had on productivity or efficiency within your team.

Mention your ability to approach these conversations with empathy and transparency. Discuss your focus on finding common ground and ensuring clear communication to resolve disagreements effectively.

Offer a real situation where you successfully navigated a conflict between teams or clients. Discuss your approach to mediating the issue and how you achieved a satisfactory resolution for all parties involved.

Identify key metrics such as contract turnaround time, error rates in contracts, and overall satisfaction from sales and customers to assess the health of the deal processes effectively.

Explain the practices you follow to maintain data integrity, such as regular audits and adherence to established data entry protocols, thereby ensuring accuracy in reporting and contract management.

Share your enthusiasm for OneTrust's mission and values, including a commitment to keeping data secure while empowering businesses. Explain how your career aims align with the company's goals and culture.