Job details
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Senior Customer Success Manager - job 2 of 2
OneTrust is looking for a Senior Customer Success Manager to join our Customer Experience team. The ideal candidate will act as a trusted advisor for strategic customers, ensuring their success through proactive engagement and collaboration.
Skills
- Excellent communication skills
- Customer-facing experience
- Relationship-building
- Cross-functional collaboration
- Entrepreneurial mindset
- Strong technical aptitude
Responsibilities
- Establish relationships with customer stakeholders and executive sponsors
- Provide product expertise and support across departments
- Align customer roadmap with product roadmap
- Advocate for customer needs internally
- Deliver business reviews and ensure customer satisfaction
Education
- BA/BS in a relevant subject
Benefits
- Comprehensive healthcare coverage
- Flexible PTO
- Equity stock options
- Annual performance bonus opportunities
- Retirement account support
- 14+ weeks of paid parental leave
- Career development opportunities
To read the complete job description, please click on the ‘Apply’ button
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OneTrust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$86,250/yr - $129,375/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 10, 2024
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