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Job details

Senior Customer Success Manager

OneTrust is looking for a Senior Customer Success Manager to join our Customer Experience team. The ideal candidate will act as a trusted advisor for strategic customers, ensuring their success through proactive engagement and collaboration.

Skills

  • Excellent communication skills
  • Customer-facing experience
  • Relationship-building
  • Cross-functional collaboration
  • Entrepreneurial mindset
  • Strong technical aptitude

Responsibilities

  • Establish relationships with customer stakeholders and executive sponsors
  • Provide product expertise and support across departments
  • Align customer roadmap with product roadmap
  • Advocate for customer needs internally
  • Deliver business reviews and ensure customer satisfaction

Education

  • BA/BS in a relevant subject

Benefits

  • Comprehensive healthcare coverage
  • Flexible PTO
  • Equity stock options
  • Annual performance bonus opportunities
  • Retirement account support
  • 14+ weeks of paid parental leave
  • Career development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of OneTrust
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Kabir Barday
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At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$86,250/yr - $129,375/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 10, 2024

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