Job details

Customer Account Billing Specialist

Ooma is looking for a Customer Billing Specialist to join their Account Management Team. The role focuses on managing customer relationships and billing processes for enterprise clients.

Skills

Billing analysis
Customer relationship management
Data gathering
Communication skills
Time management

Responsibilities

Provide high-quality customer service to Ooma Enterprise clients.
Build proactive relationships with top 50 customers.
Conduct billing analysis and manage contract renewals.
Increase account retention and reduce churn.
Assist customers with billing issues and collection efforts.
Coordinate with internal teams for project success.

Education

Post-Secondary education preferred

Benefits

Comprehensive Medical/Dental/Vision insurance
401k & employer match
Employee Stock Purchase Plan
Paid time off and corporate holidays
Income Protection Benefits

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CEO of ooma

Eric Stang

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By ooma

Our Values: • We care that everyone loves their Ooma experience. • We think big to innovate and revolutionize markets. • We create smarter solutions that deliver both superior experiences and superior value. • We embrace diversity of thought to ma...

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FUNDING

Growth

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Telecommunications Services

TEAM SIZE