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Head of Global Mobility

About the Team

OpenAI’s People team aims to hire, engage, and retain world-class talent who will safely build and deploy universally beneficial Artificial General Intelligence (AGI). The HR team is an important subset of the People team and supports a complex, growing employee group of scientists, engineers, and business professionals. The team contains expertise across compliance, employee relations, immigration, compensation and benefits, learning and development, People programs, employee communications, and more.

About the Role

We are expanding our People Compliance team, nested within our People Operations group, and seeking a strategic and experienced leader for our global mobility and immigration programs. This role will oversee global immigration, relocation, and tax compliance initiatives, and will support our recruiting, retention, and growth strategies by developing efficient, compliant, cost-effective, and scalable policies aligned with company objectives.

Your Key Responsibilities include:

  • Lead the design and strategic implementation of comprehensive global mobility programs and policies, including complex relocations, international transfers, and assignments, to help drive business growth and enhance the overall employee experience.

  • Serve as a trusted advisor to recruiters, managers, and employees, providing expert guidance on mobility policies, relocation packages, and comprehensive transition support.    

  • Collaborate closely with senior leadership in finance, legal, and tax teams to ensure seamless payroll and tax compliance.

  • Develop and maintain robust vendor management practices to optimize global mobility processes and ensure effective partnerships with external vendors.

  • Spearhead the evolution of the company's global immigration strategy, collaborating with the team to execute initiatives that ensure robust compliance with all applicable regulations and laws and alignment with broader business objectives.  

  • Proactively monitor and anticipate changes in global immigration policies, implementing strategic updates to company practices to mitigate risks and maintain compliance.

We’re looking for someone with:

  • 10+ years of experience in global mobility, immigration, and tax compliance, with at least 3 years in a managerial or leadership role.

  • Proven experience managing mobility, immigration programs, with a strong focus on effectively overseeing vendor relationships to ensure service quality, compliance, and excellent employee experience.

  • In-depth knowledge of global immigration laws, relocation processes, and international tax compliance.

  • Strong project management and organizational skills.

  • Excellent communication, consultation, and stakeholder management abilities.

  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

  • High attention to detail and commitment to compliance.

Location and Workplace

This role is based either in our Mission Bay, San Francisco, CA office or remotely in the US if outside of an office location.

Our offices use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. We offer relocation assistance to new employees.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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What You Should Know About Head of Global Mobility, OpenAI

Are you ready to take the lead in Global Mobility at OpenAI in beautiful San Francisco? We are on the lookout for a Head of Global Mobility who is passionate and strategic about immigration and relocation policies. In this dynamic role, you'll play a pivotal part in enhancing our mobility programs, paving the way for smoother international transfers and assignments that align with our mission to safely deploy Artificial General Intelligence (AGI). You’ll be guiding our recruiting efforts by providing comprehensive transition support and acting as a trusted advisor to teams across the organization. You'll collaborate closely with our finance, legal, and tax experts to ensure that our payroll and tax compliance initiatives run seamlessly. With your wealth of knowledge in global immigration laws and tax compliance, you will actively monitor changes in regulations and implement updates to keep us ahead of the curve. If you’re meticulous about compliance and possess strong project management skills, we want you to grow with us. Our office boasts a hybrid model, so whether you're stationed in the enlightening atmosphere of our Mission Bay office or working remotely, you’ll have the support and resources to thrive. At OpenAI, we celebrate diverse perspectives and experiences, recognizing their crucial role in reaching our goals. Join us in making a difference and shaping the future of AI.

Frequently Asked Questions (FAQs) for Head of Global Mobility Role at OpenAI
What are the key responsibilities of the Head of Global Mobility at OpenAI?

The Head of Global Mobility at OpenAI will lead the implementation of global mobility programs and policies, oversee complex relocations and international transfers, and provide expert guidance during relocation processes. You’ll also collaborate with senior leadership in finance and legal to ensure compliance in payroll and tax matters, manage vendor relationships, and stay abreast of global immigration policies.

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What qualifications are needed for the Head of Global Mobility position at OpenAI?

To qualify for the Head of Global Mobility role at OpenAI, candidates should have over 10 years of experience in global mobility, immigration, and tax compliance, including at least 3 years in a managerial position. A strong understanding of global immigration laws and relocation processes is crucial, along with project management and organizational skills.

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What makes OpenAI an attractive workplace for the Head of Global Mobility?

OpenAI is not only dedicated to the responsible development of artificial intelligence but also offers a hybrid work environment and generous benefits for employees. You’ll have access to a vibrant workspace with amenities like height-adjustable desks, nutritious meals, nap rooms, and even private outdoor spaces, all designed to foster creativity and productivity.

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How does the Head of Global Mobility at OpenAI contribute to the company’s growth?

The Head of Global Mobility plays a significant role in supporting OpenAI’s recruiting and retention strategies. By developing scalable and compliant policies and enhancing the overall employee experience during transitions, this role directly contributes to OpenAI's objective of hiring and retaining world-class talent in the field of AI.

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What is the work environment like for the Head of Global Mobility in San Francisco?

The work environment for the Head of Global Mobility at OpenAI in San Francisco balances collaboration and individual work. With a hybrid work model, you'll spend three days in the office engaging with colleagues, and enjoy the flexibility of working from home on other days. The office is designed to encourage creativity and comfort, featuring open spaces and amenities that cater to employees' wellbeing.

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Common Interview Questions for Head of Global Mobility
What experience do you have in managing global mobility programs?

When answering this question, share specific projects you've managed that illustrate your capabilities in developing and implementing global mobility policies. Highlight any challenges you faced and how you overcame them, emphasizing your strategic thinking and leadership skills.

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How do you ensure compliance with global immigration laws?

Outline your approach to staying updated on immigration laws, including your methods for monitoring regulatory changes and implementing necessary updates in policies. Discuss your experience collaborating with legal teams to review compliance measures and risk mitigation strategies.

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Can you provide an example of a complex relocation you managed?

Share a detailed account of a specific complex relocation, addressing the scope of the project, the parties involved, and how you ensured a smooth transition for the employee. Focus on your attention to detail and how you navigated challenges effectively.

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How do you handle stakeholder management in mobility programs?

Discuss your methodology for engaging key stakeholders such as recruiters, managers, and external vendors. Provide examples of how you’ve established effective communication and collaboration practices that lead to successful outcomes in mobility programs.

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What strategies do you employ to enhance the employee experience during relocations?

Explain the tactics you implement to ensure a positive relocation experience for employees. This could include tailored relocation packages or support services, your initiatives to gather feedback, and how you use that information to improve future practices.

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How do you prioritize tasks in a fast-paced environment?

Illustrate your time management techniques, such as prioritizing tasks based on urgency and impact. Share tools or processes you use to track multiple priorities while maintaining high standards in compliance and service delivery.

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Describe your experience with vendor management in mobility programs.

Detail your approach to vendor evaluation and selection, emphasizing how you establish partnerships that meet compliance and service excellence. Provide an example of how you’ve improved vendor relationships and outcomes in past roles.

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What tools or software do you use to manage global mobility processes?

Mention any platforms or systems you have experience with in managing mobility and compliance processes. Discuss how these tools aid in tracking developments and ensuring data accuracy, while enhancing efficiency in operations.

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How do you stay informed about changes in global immigration policy?

Share the resources, organizations, or networks you engage with to remain current on immigration policies. Discuss how you apply this knowledge to adapt and implement changes in your organization's practices.

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What do you think are the key trends in global mobility today?

Address current trends you’ve observed, such as the increasing demand for talent mobility or shifts due to evolving work environments. Relate these trends to OpenAI’s mission and how you would adapt mobility programs in response.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
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SENIORITY LEVEL REQUIREMENT
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 14, 2025

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