HR Ops Specialist

About the Team
OpenAI’s People team aims to hire, engage, and retain world-class talent who will ensure that artificial general intelligence benefits all of humanity. The People Ops team supports a complex, growing employee group of scientists, engineers, and business professionals.

About the Role
OpenAI seeks to hire a People Operations Specialist to oversee the execution and continuous improvement of our most critical people processes. This role will help OpenAI achieve its mission by elevating the operational rigor and excellence throughout our People processes.

We’re looking for someone who loves building critical safeguards for our People data, including audits that uphold high standards of data integrity. This person will take ownership over a variety of business processes, which will include responding to inquiries from employees and other stakeholders from the People team. This role will also develop requirements for internal engineering and systems teams to build automations that increase efficiency and create seamless employee experiences. 

In this role, you will:

• Monitor data integrity and implement proactive audits to detect and correct errors in our systems and processes.

• Collaborate across the spectrum of People processes to ensure a holistic, interconnected system that delivers excellence across the employee lifecycle.

• Maintain Workday data, and ensure that updates across the company are accurately reflected, including internal mobility, promotions, exits, and broader organizational changes.

• Respond to inquiries from employees and cross functional partners to ensure a positive experience, with a commitment to accuracy, compliance, and efficiency.

• Oversee reorganizations in Workday, prioritizing timeliness and data accuracy.

• Continuously measure and act to elevate metrics relating to employees’ experience with our processes.

We’re looking for someone with:

• Experience working in an HR or People Operations role through a growth cycle.

• The ability to deconstruct business processes to their core components and identify root causes for gaps or inefficiencies.

• Passion for automating  processes that involve human touchpoints and optimizing processes that can’t be automated away to make them more efficient and resilient to error.

• Fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.

• Proficiency with Workday, and advanced spreadsheet analysis (e.g. utilize apps scripts).

• Passion for building processes that scale.

• Unwavering attention to detail and a commitment to unparalleled excellence in your craft.

Location and Workplace

This role is based in the Mission Bay, San Francisco, CA office. We use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. We offer relocation assistance to new employees.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.