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Software Engineer, Cloud Infrastructure - job 1 of 3

About the Team

You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more.  

About the Role

The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

  • Design and build the development and production platforms that power our products, enabling reliability and security at scale

  • Ensure our infrastructure can scale to the next order of magnitude

  • Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

  • Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.

You might thrive in this role if you: 

  • Have 5+ years building core infrastructure 

  • Have experience operating orchestration systems such as Kubernetes at scale

  • Have experience building abstractions over cloud platforms

  • Take pride in building and operating scalable, reliable, secure systems

  • Are comfortable with ambiguity and rapid change

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Software Engineer, Cloud Infrastructure , OpenAI

As a Software Engineer focusing on Cloud Infrastructure at OpenAI, you'll join a dedicated team that plays a pivotal role in running the core systems behind iconic products like ChatGPT and the API. Your mission will be to design and maintain robust development and production platforms that ensure our services operate reliably and securely at scale. In this fantastic San Francisco-based role, you’ll delve into areas such as Kubernetes clusters, infrastructure deployment, and networking stacks, contributing to an environment that encourages innovation and fast-paced development. OpenAI embraces a hybrid work model, allowing for three days in the office each week while also offering relocation assistance for new team members. You’ll thrive if you possess over five years of experience with core infrastructure, have mastered orchestration systems like Kubernetes, and feel excited about building abstractions over cloud platforms. Your commitment to ensuring scalability and reliability while fostering a diverse and inclusive workplace will play a crucial role in our shared success. If you’re comfortable navigating rapid changes and ambiguous situations, this role is perfect for you. Together, we aim to push the boundaries of AI, ensuring it benefits all of humanity, and we would love for you to be part of this journey.

Frequently Asked Questions (FAQs) for Software Engineer, Cloud Infrastructure Role at OpenAI
What responsibilities does a Software Engineer, Cloud Infrastructure at OpenAI have?

As a Software Engineer, Cloud Infrastructure at OpenAI, your primary responsibilities include designing and building development and production platforms that support our products. You'll ensure that the infrastructure scales efficiently, participate in an on-call rotation to maintain system reliability, and contribute to a culture of openness and inclusivity.

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What qualifications are required for the Software Engineer, Cloud Infrastructure position at OpenAI?

To qualify for the Software Engineer, Cloud Infrastructure position at OpenAI, candidates should have at least 5 years of experience building core infrastructure, extensive knowledge of orchestration systems such as Kubernetes, and a strong ability to create cloud abstractions. A passion for building reliable and secure systems is essential.

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What does the hybrid work model look like for Software Engineers at OpenAI in San Francisco?

Software Engineers, such as those in Cloud Infrastructure, will follow a hybrid work model at OpenAI, which requires three days in the office per week. This allows for collaborative engagement with team members as well as flexibility in how work is approached, contributing to a balanced work atmosphere.

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How does OpenAI promote diversity and inclusion in the workplace for Software Engineers?

OpenAI prioritizes building a diverse, equitable, and inclusive culture where every individual feels welcome. As a Software Engineer, you will be part of initiatives and practices that encourage diverse perspectives and challenge groupthink, contributing to a stimulating work environment.

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What types of projects will a Software Engineer, Cloud Infrastructure at OpenAI work on?

In the role of Software Engineer, Cloud Infrastructure at OpenAI, you will work on projects that include optimizing Kubernetes clusters, deploying infrastructure systems, and developing network stacks. The focus is on building scalable solutions that support innovative AI products that drive OpenAI's mission.

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Common Interview Questions for Software Engineer, Cloud Infrastructure
Can you explain your experience with Kubernetes in the context of cloud infrastructure?

When answering this question, highlight specific projects where you utilized Kubernetes to orchestrate containerized applications. Mention your familiarity with setting up clusters, managing deployments, and scaling applications to meet demands.

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What are some best practices you follow when building cloud abstractions?

Discuss your approach to creating cloud abstractions, emphasizing modular design, reusability, and the importance of documenting the interfaces. Also, consider mentioning how you ensure compatibility with various cloud services.

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How do you ensure reliability in the systems you build?

Share your strategies for ensuring system reliability, such as implementing rigorous testing protocols, monitoring systems for uptime, and having a comprehensive incident response plan. Providing examples from past experiences will strengthen your answer.

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Describe a time you faced ambiguity in a project and how you navigated it.

Choose an instance from your experience to illustrate how you effectively handled uncertainty. Discuss how you assessed the situation, gathered necessary information, and collaborated with team members to define clear goals.

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What cloud platforms have you worked with, and how did you integrate them into your projects?

Talk about your experience with different cloud platforms, such as AWS, Google Cloud, or Azure, and detail how you utilized their services in your projects. Highlight any specific challenges you overcame during these integrations.

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How do you prioritize tasks when working on multiple projects?

Explain your strategies for task prioritization, focusing on techniques such as using agile methodologies, assessing project deadlines, and aligning work with overall team goals. Providing a real-life example can enhance your response.

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What is your approach to monitoring and maintaining cloud infrastructure?

Discuss your experience with monitoring tools, how you set up alerts for system anomalies, and your regular maintenance routines. Highlight how you use monitoring data to optimize performance and preemptively address issues.

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Can you give an example of a successful project you contributed to that involved cloud infrastructure?

Share a detailed account of a specific project, including your role, technologies used, and the outcomes. Explain what made it successful and what lessons you learned that you can apply to future projects.

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How do you stay updated on trends and advancements in cloud technology?

Talk about the resources you utilize to keep abreast of the latest cloud technology trends. Mention online courses, community forums, publications, and conferences that you find beneficial for continuous learning.

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What values do you think are important in promoting an inclusive culture within a tech team?

Reflect on the values that support an inclusive culture, such as empathy, openness, and respect. Discuss how you incorporate these values in your interactions with colleagues and how they contribute to a collaborative work environment.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

840 jobs
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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 12, 2025

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