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Solutions Architect

About the Team

Join the engineering teams that bring OpenAI’s ideas safely to the world!!

The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

 

About the Role

We are looking for a technically savvy and outcome-oriented Solutions Architect to deeply partner with our most strategic and high-impact customers in the public sector. Your role will involve guiding them through the stages of application ideation, development, delivery, and scaling, to enhance the value they derive from our platform. You will embed directly throughout the project lifecycle, working on-site and being hands-on with every aspect of the solution from design to production. 

This role is based in Washington D.C. and San Francisco, CA. Travel to and working from customer sites is required for this role. 

In this role, you will:

  • Deeply embed with our most strategic public sector customers, serving as their technical thought partner in ideating and building novel applications on our API.

  • Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.

  • Experiment and prototype solutions with and for your customers.

  • Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.

  • Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

  • Use your expertise in programming with Python and Javascript to prototype initial solutions and contribute back durable product features.

 

You might thrive in this role if you:

  • Hold an active US security clearance

  • Have 8+ years of technical consulting (or equivalent) experience.

  • Are proficient in Python and Javascript.

  • Built and/or delivered prototypes on top of our API platform.

  • Led complex technical projects and programs with many stakeholders.

  • Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.

  • Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.

  • Have a humble attitude and an eagerness to help others with empathy.

  • Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

  • Thrive in dynamic environments and can navigate ambiguity with ease.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

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$120000K
$160000K

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What You Should Know About Solutions Architect, OpenAI

At OpenAI, we’re excited to welcome a talented Solutions Architect to our team in Washington, D.C.! As part of our Applied Engineering group, you’ll dive deep into partnerships with strategic public sector clients, ensuring our groundbreaking AI technology is effectively delivered and scaled. You’ll play a crucial role in the full project lifecycle, from ideation to production, all while acting as a technical thought partner. With your extensive experience in technical consulting, it’ll be your expertise that helps maximize our customers' value from our powerful API platform. If you have a knack for programming in Python and JavaScript, and have a track record of delivering prototypes, we want you to be hands-on with innovation and problem-solving. You’ll collaborate closely with customer leadership and stakeholders, ensuring successful deployment while actively feeding insights back to our Product and Research teams. This is an opportunity to be at the forefront of AI deployment, all the while making a meaningful impact in the public sector. If you thrive in dynamic environments, manage multiple projects with ease, and are eager to learn, then this Solutions Architect position at OpenAI is the perfect fit for you!

Frequently Asked Questions (FAQs) for Solutions Architect Role at OpenAI
What responsibilities does a Solutions Architect have at OpenAI?

A Solutions Architect at OpenAI is responsible for embedding deeply with public sector customers and serving as their technical thought partner throughout the entire project lifecycle. This includes guiding them on application ideation, development, and deployment, as well as maximizing business impact via the OpenAI API. The role also involves prototyping solutions, managing customer relationships, and providing feedback to improve our products.

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What qualifications are needed to be a Solutions Architect at OpenAI?

To be considered for the Solutions Architect position at OpenAI, candidates should have at least 8 years of technical consulting experience, proficiency in Python and JavaScript, and an active US security clearance. Additionally, experience in leading complex technical projects and a passion for maximizing business value through AI are essential.

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How does the Solutions Architect role at OpenAI impact the public sector?

The Solutions Architect role at OpenAI significantly impacts the public sector by facilitating the successful deployment of AI-driven applications that enhance government services, improve efficiencies, and provide innovative solutions to complex problems. By working directly with key stakeholders, Solutions Architects help ensure that the technology is utilized effectively and responsibly.

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What skills are important for a Solutions Architect role in Washington at OpenAI?

Key skills for a Solutions Architect role at OpenAI include strong programming capabilities in Python and JavaScript, effective communication, and the ability to navigate ambiguity. A Solutions Architect should also excel at problem-solving, relationship management, and project leadership, particularly in dynamic environments.

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What is the working environment like for a Solutions Architect at OpenAI?

The working environment at OpenAI for a Solutions Architect is dynamic, collaborative, and innovative. You’ll frequently engage in hands-on problem-solving with cutting-edge technology while working closely with a diverse team. Flexibility is key as you’ll navigate multiple projects and customer engagements, all focused on creating meaningful impacts with AI.

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Common Interview Questions for Solutions Architect
Can you describe your experience with technical consulting?

In answering this, focus on specific consulting projects you've worked on, detailing the challenges faced, your role, and the impact of your contributions. Highlight your ability to navigate complex stakeholder landscapes and demonstrate technical expertise to drive project success.

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How do you approach solution architecture when working with clients?

Discuss your methodology, emphasizing client collaboration and understanding their unique needs. Explain how you incorporate best practices in architecture design while considering scalability and security as essential elements that you prioritize.

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What experience do you have with prototyping solutions using APIs?

Provide examples of past projects where you developed prototypes using APIs, detailing the process you followed, the technologies employed, and how you ensured that the prototype met client expectations. Highlight any insights gained that improved the final product.

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How do you manage relationships with stakeholders in a project?

Explain your approach to relationship management, such as regular communication, status updates, and involving stakeholders in key decisions. Discuss any techniques you use to ensure alignment and maintain transparency throughout the project lifecycle.

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What is your process for gathering feedback during a project?

Share your strategy for feedback collection, encompassing formal and informal methods. Discuss how you analyze the feedback received and implement changes to enhance the product or project outcomes continuously.

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Can you describe a challenging project and how you overcame the obstacles?

Use the STAR method to structure your answer: Situation, Task, Action, Result. Provide details about the challenges, your strategy to address them, and the eventual positive outcomes. Highlight any lessons learned that could benefit future projects.

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What programming languages are you proficient in, and how have you applied them in past projects?

Focus on your proficiency in Python and JavaScript. Discuss specific projects where you've integrated these languages to create solutions, emphasizing the context of their use and how they contributed to the project's success.

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How do you ensure the responsible use of AI technologies in your solutions?

Talk about the importance of ethics in AI and describe practices you follow to promote responsible use, such as engaging with diverse user perspectives, assessing potential biases, and ensuring transparency in how AI decisions are made.

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What techniques do you use for prioritizing tasks in a multi-project environment?

Describe your prioritization framework, whether it's the Eisenhower Matrix, MoSCoW method, or another technique. Explain how you determine urgency versus importance in task management to meet deadlines without compromising quality.

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How do you stay updated with trends and advancements in AI technology?

Discuss the resources you utilize for continuous learning, such as industry publications, online courses, webinars, or conferences. Mention specific areas of AI you focus on and how this knowledge influences your work as a Solutions Architect.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
FUNDING
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SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 20, 2024

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