As a Project Manager II at OpenGov, you will be responsible for managing and coordinating the software implementation projects that transform how government works. Your key responsibilities will include defining project scope, timelines, and deliverables; acting as the primary point of contact for clients; tracking project milestones; and resolving issues while ensuring that communication remains clear and consistent. You'll coordinate with various cross-functional teams, including technical and customer success teams, to align project efforts. Overall, your role will be crucial for delivering successful outcomes for multiple customers across the nation.

To apply for the Project Manager II role at OpenGov, you should have a Bachelor’s degree in business, computer science, or a related field, or equivalent experience. Ideally, you should possess at least two years of project management experience in a SaaS environment, with a solid understanding of implementation processes and lifecycle management. Familiarity with tools such as Jira and experience in client-facing roles will also be beneficial. A PMP or CAPM certification is preferred, or a willingness to obtain such certifications within 12 months is required.

During the interview process for the Project Manager II position at OpenGov, you can expect a mix of technical and behavioral interview questions aimed at assessing your project management skills and team collaboration capabilities. You may be asked about specific past projects you've managed and how you handled challenges. OpenGov values a mission-driven focus, so sharing experiences that demonstrate your commitment to public service will resonate well. It's also a great opportunity for you to ask about our culture, values, and the innovative projects we undertake.

OpenGov places a strong emphasis on employee development, especially for roles like Project Manager II. We offer professional development opportunities, including workshops, training programs, and a supportive environment for further education. You will have the chance to collaborate with experienced team members and participate in innovative projects that not only enhance your skills but also contribute to your career growth. Additionally, we encourage idea sharing, and excellent performance is recognized and rewarded—so your contributions will have a noticeable impact on your career trajectory here.

At OpenGov, Project Manager II employees enjoy a robust set of benefits designed to support their wellbeing and career growth. This includes comprehensive healthcare options for both individuals and families, a flexible vacation policy, and a 401(k) with company matching. Additionally, we offer paid parental leave, wellness stipends, and opportunities for professional development. Our collaborative office environment features weekly catered lunches, fostering a sense of community and teamwork. All these factors contribute to making OpenGov an award-winning workplace.

When answering this question, you should highlight specific projects you've managed and the methodologies you've employed. Discuss your role in defining project scope and timelines, how you communicated with clients, and how you resolved challenges that arose. This will demonstrate your capabilities as a Project Manager II, particularly in a SaaS environment like OpenGov.

To effectively answer this question, discuss strategies you've used to prioritize tasks, such as creating project timelines, breaking down tasks, and utilizing project management tools like Jira. Emphasize the importance of flexibility and adapting priorities based on project needs and deadlines.

When addressing this question, mention specific instances where you faced team conflicts and how you approached resolution. Discuss your communication style and negotiation skills, highlighting how fostering collaboration and open dialogue played a key role in resolving issues. This shows your capability to maintain a harmonious team environment, crucial for a Project Manager II.

List the project management tools you're familiar with, such as Rocketlane or Jira, and describe how you leveraged them in past projects. Discuss how these tools helped streamline communication, manage timelines, and track deliverables, which aligns with the expectations for a Project Manager II at OpenGov.

Talk about the methods you utilize to maintain quality, such as setting thorough project requirements upfront, conducting regular check-ins, and encouraging feedback from stakeholders. Provide examples of how you implemented quality control measures in previous projects, demonstrating your alignment with the role’s focus on delivering high-quality results.

Use the STAR method (Situation, Task, Action, Result) to clearly outline a specific example where changes impacted your project. Discuss how you assessed the new situation, adapted your project plan, coordinated with your team, and ultimately delivered a successful outcome despite the challenges. This highlights your adaptability and problem-solving skills as a Project Manager II.

Effective stakeholder communication is vital for project success. Discuss your strategies, such as regular updates, clear documentation, and using collaborative tools to manage expectations. Share an example of how you kept stakeholders informed and engaged throughout a project, reinforcing your experience for the Project Manager II role.

Explain your process for tracking progress, which may include using project management software, regular status meetings, and milestone reviews. Highlight how you proactively identify potential delays and implement strategies to keep the project on track, showcasing your organizational skills important for a Project Manager II at OpenGov.

Given that this position requires understanding government budgeting concepts, ensure you express your familiarity with these processes. You could mention relevant coursework, previous job involvement in budgeting projects, and your ability to work with finance or budgeting solutions to demonstrate your alignment with the requirements for the Project Manager II role.

This is your chance to connect your values with OpenGov's mission. Discuss how you are inspired by their commitment to improving government efficiency and public trust. Share your enthusiasm for being part of a team that leverages innovation and technology to make a positive difference in communities, reinforcing your passion for public service.