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Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 


Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!


🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟


Join our smart, fun, and humble team to experience the most rewarding career of your life!



About the Subject Matter Expert - Financials / Accounting / Purchasing:


OpenGov's Subject Matter Experts bring their expertise to help design solutions using OpenGov technology for prospective customers and customers alike. Leveraging their deep government experience they design and create innovative ways to solve complex problems, delighting our customers and helping to drive our product roadmap. You’ll be the product expert spearheading the technical evaluation, demonstrating business value, handling tough objections, and leading a successful product evaluation during sales cycles to gain new customers.


*****If you have direct government experience, especially in these specific roles, we want to talk to you!:******


• Asset Manager

• Asset Management Analyst

• Public Works Permit Tech

• Plan Review Engineer

• City Civil Engineer

• Planner

• Community Development Analyst

• Building Official

• Plan Reviewer/Examiner

• Project Manager

• Admin Analyst


Subject Matter Expert Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing  Responsibilities:


• Share your expertise with the broader community by speaking at conferences, leading webinars, and hosting an OpenGov podcast

• Serve as a trusted advisor to our Go-To-Market Team to plan, prepare, and demonstrate solutions

• Conduct technical discovery to uncover pain points and challenging cases

• Create and deliver presentations and demonstrations that address the needs identified through discovery

• Become the trusted advisor by demonstrating deep product knowledge and real-world application to solve clients challenges and issues

• Build strong relationships and develop customer technical champions

• Provide technical support to RFP/RFI responses

• Work closely with Professional Services teams to ensure a smooth transition of opportunities and stay current in deployment best practices

• Collaborate with R&D, Marketing, and other departments on field observations and customer feedback that impact product roadmap and competitiveness

• Support the creation, build-out, and maintenance of shared team assets including knowledge base and demonstration sites.


Minimum Qualifications:


• Bachelor's degree or equivalent work experience required,  preferably equivalent to or aligned with Public Administration or Civil Engineering

• 5+ years in Government, preferably Public Works, Planning, Community Development, Asset Management, or Civil Engineering

• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value

• Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences


$100,000 - $150,000 a year
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

What makes OpenGov unique


» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!


» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.


» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!


» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.


» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.


» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.


Come join us and make a positive social impact!



OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing, OpenGov

At OpenGov, we’re on a mission to empower state and local governments with innovative solutions that truly make a difference. As the Subject Matter Expert for Public Works, Asset Management, Permitting & Licensing, based in Atlanta, GA, you'll play a crucial role in shaping how we serve our communities. Imagine a day where you are sharing your expertise at conferences, engaging with public officials, and even hosting a podcast that educates others on effective asset management practices. Your extensive experience in government will be invaluable as you partner with our Go-To-Market Team, preparing and demonstrating revolutionary solutions to potential clients. You’ll conduct technical discovery sessions, unearthing challenges faced by our users, and then craft tailored presentations that address their unique needs. Think of yourself as the bridge between our cutting-edge technology and customer success! With responsibilities that include providing technical support for RFPs and collaborating closely with our Professional Services team, you’ll ensure that clients have a seamless experience. Additionally, you’ll foster relationships with technical champions within our client organizations, sharing insights and feedback that will feed into our product roadmap. If you find joy in creating compelling solutions, have extraordinary presentation skills, and possess a degree or equivalent experience in Public Administration or Civil Engineering, this role may be for you. Join us at OpenGov, and let's transform local governance together while enjoying a fantastic workplace culture and rewarding career.

Frequently Asked Questions (FAQs) for Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing Role at OpenGov
What are the key responsibilities of the Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing at OpenGov?

The Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing at OpenGov is responsible for utilizing their extensive government experience to design innovative solutions that meet client needs. This includes conducting technical discoveries to understand challenges, delivering impactful presentations, and acting as a trusted advisor to both the Go-To-Market Team and customers. Additionally, the expert will support RFP processes, develop customer relationships, and collaborate with other departments to ensure that our product offerings evolve based on user feedback.

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What qualifications are required for the Subject Matter Expert position at OpenGov?

OpenGov seeks candidates who possess at least a Bachelor’s degree or equivalent work experience, preferably in Public Administration or Civil Engineering. Candidates should have a minimum of 5 years in government roles related to Public Works, Planning, Asset Management, or Civil Engineering. Strong presentation skills and the ability to communicate complex technical concepts are essential, as well as a proactive approach to learning and problem-solving.

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How does OpenGov support its employees in the Subject Matter Expert role?

At OpenGov, we value our employees' growth and success. As a Subject Matter Expert, you will have access to opportunities for professional development, including speaking at conferences and leading webinars. Our culture emphasizes collaboration and feedback, ensuring that you can share insights to impact our product roadmap. Furthermore, we offer comprehensive benefits, including healthcare, wellness stipends, and paid parental leave to support you in your personal and professional life.

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What kind of projects will the Subject Matter Expert at OpenGov work on?

The Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing at OpenGov will be actively engaged in projects aimed at improving government operations. This includes modernizing the permitting process, enhancing community development initiatives, and solving complex public works challenges. By collaborating with various teams and clients, you will play a crucial role in designing and implementing solutions that promote efficiency and accountability in local governance.

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What is the salary range for the Subject Matter Expert role at OpenGov?

The salary for the Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing at OpenGov ranges from $100,000 to $150,000 annually, which includes base salary along with variable compensation based on performance. The final compensation offered will depend on several factors, including the candidate’s qualifications, experience level, and geographical location.

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Common Interview Questions for Subject Matter Expert - Public Works, Asset Management, Permitting & Licensing
Can you describe your experience in public works and how it relates to the Subject Matter Expert role at OpenGov?

In your response, emphasize relevant roles you’ve held, the specific projects you managed, and the skills you developed. Make sure to highlight any experience related to asset management or permitting processes, as these are key focus areas for this job.

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How do you stay current with industry trends in public works and asset management?

Discuss your methods for keeping up with industry trends, such as subscribing to authoritative publications, attending webinars and conferences, and networking with professionals in the field. This shows your commitment to continuous learning and your ability to bring current knowledge to OpenGov.

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What strategies do you use to build strong relationships with clients and stakeholders?

Reflect on your communication and relationship-building skills. Provide examples of how you’ve successfully engaged clients in the past, demonstrating your ability to listen, understand needs, and build trust, which is vital in a Subject Matter Expert’s role.

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Can you provide an example of a complex problem you solved in your previous work?

Be specific about the problem, your decision-making process, and the impact of your solution. Consider a situation that showcases your presentation skills and ability to communicate technical concepts effectively to a diverse audience.

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What tools or technologies are you familiar with in asset management and public works?

Mention any relevant software or tools you have experience with, such as GIS systems, project management software, or other asset management platforms. Highlight how you have utilized these tools in your previous roles to streamline processes or enhance project outcomes.

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How would you approach conducting a technical discovery session with a client?

Outline a step-by-step approach that includes understanding the client’s challenges, preparing targeted questions, actively listening, and summarizing key findings to ensure you capture the necessary information to develop tailored solutions.

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What do you think are the biggest challenges facing public works departments today?

Share your insights on current challenges, such as budget constraints, technological advancements, or environmental impacts. Connect your observations to how OpenGov's solutions can address these challenges effectively.

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Describe a time you had to manage objections during a presentation. How did you handle it?

Choose a specific instance where you faced resistance and explain how you addressed the concern, using strong evidence and reasoning. This showcases your problem-solving skills and your ability to remain composed under pressure.

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Why do you want to work for OpenGov as a Subject Matter Expert?

Express your alignment with OpenGov’s mission to improve local governance. Discuss how your expertise can contribute to this vision and how the company’s culture and values resonate with your professional goals and ideals.

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How do you prioritize tasks when managing multiple projects?

Illustrate your organizational skills by outlining your prioritization methods, whether it’s using project management tools, setting clear timelines, or delegating effectively. Providing a concrete example of a time you managed competing priorities would strengthen your response.

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Powering more Effective and Accountable Government

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Full-time, on-site
DATE POSTED
December 8, 2024

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