Cash Posting Specialist

At Optima Dermatology, a Cash Posting Specialist is primarily responsible for processing third-party reimbursements via EFT, checks, and credit card payments. You'll review daily Excel files of customer payments, accurately apply lockbox payments to respective accounts, and communicate with the billing and accounts receivable teams about payment exceptions.

Candidates for the Cash Posting Specialist position at Optima Dermatology should have a high school diploma or equivalent, preferably with background knowledge in business administration or accounting. Additionally, 1-4 years of experience in payment handling and account balancing is essential to succeed in this role.

Yes! Optima Dermatology offers remote and hybrid work options for the Cash Posting Specialist role. This means you can work from home or a hybrid environment if you reside in states such as FL, IN, ME, NC, NH, OH, or MA.

Being a successful Cash Posting Specialist at Optima Dermatology means possessing strong oral and written communication skills, teamwork, problem-solving abilities, and the capacity to multitask in a fast-paced environment. Attention to detail and a commitment to minimal errors are also critical.

Optima Dermatology offers competitive compensation along with generous benefits including health, dental, vision, disability, and life insurance. Additionally, joining our team means contributing to our mission of transforming patient lives through world-class dermatological services.

To ensure accuracy, it’s vital to double-check each entry against the original payment records and documentation. Using Excel formulas or other tools to cross-verify totals can also help minimize errors, as can maintaining an organized system for tracking transactions.

When discussing my experience with payment processing systems, I emphasize my familiarity with both manual and electronic methods such as EFT and credit card transactions. I highlight specific systems I've used in previous roles and how I adapted to new software when needed.

In the event of discrepancies, I first investigate the source of the error by reviewing related documentation. I then communicate quickly with relevant team members, such as billing or collections, to clarify and resolve the issue, ensuring all changes are accurately documented.

I prioritize tasks by assessing deadlines and the impact of each task on overall workflow. Utilizing task management tools helps me stay organized, and I also make it a habit to regularly check in with my team to align on priorities.

I have extensive experience using Excel for payment processing, which includes running reports, managing payment logs, and performing data analysis. I use Excel functions to streamline calculations and ensure accurate data entry.

I believe in maintaining proactive communication with internal teams. When I identify a payment issue, I approach colleagues directly to discuss it, providing them with the necessary context and supporting documents to facilitate problem resolution.

To stay organized managing multiple payment types, I categorize payments by type and use checklists to track progress. Implementing a systematic process ensures that I can efficiently handle electronic payments, checks, and patient portal transactions without overlooking any details.

My motivation stems from being part of a team that significantly impacts patient care. Knowing that accurate payment processing contributes to that mission drives me to deliver my best performance every day.

A challenge I faced was a sudden influx of payments during a peak season. I tackled this by organizing a team huddle to delegate tasks effectively and streamline our processes, which helped us catch up without sacrificing accuracy.

I admire Optima Dermatology's commitment to patient care and innovation in skin treatment. I see my role as a Cash Posting Specialist as a way to directly contribute to that mission while growing professionally within a company that values teamwork and excellence.