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Territory Sales Manager

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Under the direction of the Regional Sales Director, Health Systems Solutions (RSD, HSS), manages the development and execution of sales, marketing, and business development activities for a portion of the team members under the RSD, HSS to exceed revenue and gross margin objectives.

For their assigned reporting group, identifies growth opportunities within local practices, hospitals and health systems and include/partner with other Option Care stakeholders as needed. Directs the activities of the Account Executives, Care Transition Specialists and Care Transition Coordinators who report to them to execute strategic account plans that will deliver consistent revenue, margin, and referral growth. Plays an active role in account management and business development efforts with team, engaging customers and both modeling and teaching desired behaviors. Partners with operations to resolve customer service issues and ensure both high quality service and ongoing growth.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

  • Drives sales with their assigned team by partnering with operations counterparts to build market growth plans. Drives sales by working across business units, leadership, and sales teams to set goals and develop sales forecasts for each assigned territory. Insures alignment with national business unit and specialty enterprise objectives
  • Within their assigned team, partners with operations and payer counterparts to build regional strategic market plans to increase market penetration. Assists in development and implementation of all promotional activities. Engages cross-functionally to ensure awareness and alignment of sales efforts with branches in their area, sales personnel, and branch personnel.
  • Develop Account Executive’s to create and deliver sales presentations and lead consultative sales discussions.
  • Lead by example by demonstrating success in creating new business within their assigned area.
  • Develop a highly productive account team of Account Executives by actively engaging in selling opportunities to
  • coach and provide developmental feedback.
  • Maintain strong relationships with branch management to ensure sales efforts are supported by branch service and sales efforts are aligned with branch capabilities. Partner with operations to resolve issues in the
  • best manner for Option Care customers.
  • Monitor’s competitors, industry, and sales trends in their assigned area to develop sales plans accordingly. Analyzes input from various sources to create new initiatives. Develops appropriate business plans for new initiatives addressing market entry strategy, financial analysis and projected costs, timelines, and necessary resources.
  • Monitors activity for assigned sales team to ensure appropriate focus on priority growth targets identified by management/ analytics. Helps Account Executives, Care Transition Specialists and Care Transition Coordinators, etc.  prioritize time to focus on greatest opportunities for growth. Provides productivity analysis and feedback to sales team on performance overall and with key customers. Identifies and provides training and development opportunities.
  • Serves as an expert in local market dynamics for their assigned team (including payer issues, state and government regulations, provider payment issues, etc.) and clinically in the complex disease states Option Care services (Anti‐ invectives, nutrition, heart failure, immunological disorders, bleeding disorder, transplant, etc.). Coaches and develops team to a high level of competency in these areas.
  • Responsible for appropriate staffing and utilization of resources to include hiring staff, recommending pay increases, managing sales performance, performing performance reviews, training, and development of staff, estimating personnel needs, assigning work, interpreting, and ensuring consistent application of organizational policies.
  • Identifies opportunities and develops relationships with alliance partners in their assigned territory outside the company to increase business. Develops business plans to achieve goals of targeted opportunity.
  • Complies with accreditation, legal, regulatory, and safety requirements and assures their team does the same.
  • Delegate’s work and holds others accountable (AE’s, CL’s, operational partners) to focus their own
  • time on growth opportunities and build competency/accountability within team.
  • Through own actions and competency level, positions their role as a ‘player/coach’ able to step in when needed
  • to prospect and close business.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No

Yes - X    

Basic Education and/or Experience Requirements

Bachelor’s degree, ideally in business or a clinical field, and at least 1-2 years of previous business-to-business healthcare/medical related sales leadership experience

OR

High school diploma and/or some college, with 5yrs of related business-to-business healthcare/medical sales experience.

Basic Qualifications

  • Experience in analyzing and reporting sales data to identify issues, trends, or exceptions to drive
  • improvement of results and find solutions.
  • Experience using and teaching time management skills such as prioritizing/organizing and tracking project
  • plans and meeting deadlines of multiple projects with varying completion dates.
  • Experience developing and delivering presentations within Option Care and externally with customers (ex. medical director, head of case management, executive c-suite individuals).

Travel Requirements: (if required)

  • Willing to travel at least 60% of the time for business purposes (within state and out of state).

Preferred Qualifications & Interests (PQIs)

  • MBA in Business Administration with at least 4 years of pharmaceutical or healthcare sales experience.
  • Prior experience selling strategic solutions (specialty products and/or services) to hospitals, health systems and medical groups.
  • Infusion/health care service experience in following therapeutic areas: anti-infective, nutrition,
  • immunology/neurology, oncology, or transplant.
  • Basic understanding of billing and reimbursement procedures for hospital, medical offices, and Medicare (B/D
  • benefits) as well as medical offices.
  • One year experience directly managing people including hiring, developing, motivating, and directing
  • people as they work. Experience in leading team efforts within highly matrixed organizations.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $129,673.89-$216,123.15

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Average salary estimate

$172898 / YEARLY (est.)
min
max
$129673K
$216123K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Territory Sales Manager, Option Care Health

Are you ready to take your sales career to the next level? Join Option Care Health as a Territory Sales Manager in the vibrant city of New York, NY! Option Care Health is the nation's largest home infusion provider, redefining the infusion care experience for patients, and we need passionate and driven individuals like you to lead the charge. In this role, you'll work closely with the Regional Sales Director of Health Systems Solutions to create and execute innovative sales strategies that not only meet but exceed our revenue goals. You will lead and develop a team of Account Executives and Care Transition Specialists, helping them build strong relationships with local practices, hospitals, and health systems. Your efforts will be pivotal in driving growth within your assigned territory. You will have the opportunity to engage with customers, mentor your team, and ensure that we consistently deliver exceptional service. This position allows you to immerse yourself in local market dynamics while closely collaborating with operations to address any customer service issues that arise. At Option Care, we understand that extraordinary care requires extraordinary talent, which is why we are dedicated to creating an inclusive and engaging workplace for all employees. Come shape the future of healthcare with us and enjoy the endless possibilities that come with a career at Option Care Health!

Frequently Asked Questions (FAQs) for Territory Sales Manager Role at Option Care Health
What are the responsibilities of a Territory Sales Manager at Option Care Health?

The Territory Sales Manager at Option Care Health is responsible for developing and executing sales, marketing, and business development strategies to achieve revenue goals. This position involves leading a team to identify growth opportunities, building regional market plans, managing relationships with local healthcare partners, and resolving customer service issues efficiently.

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What qualifications do I need to become a Territory Sales Manager at Option Care Health?

To be considered for the Territory Sales Manager position at Option Care Health, a Bachelor’s degree in business or a clinical field is preferred, along with 1-2 years of sales leadership experience in healthcare. Alternatively, candidates with a high school diploma and 5 years of healthcare sales experience may also qualify. Previous experience in analyzing sales data and managing teams is advantageous.

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What is the travel requirement for the Territory Sales Manager role at Option Care Health?

The Territory Sales Manager role at Option Care Health requires willingness to travel at least 60% of the time. This may include traveling within your state as well as out-of-state to engage with healthcare providers and facilitate business growth opportunities.

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What skills are essential for success as a Territory Sales Manager at Option Care Health?

Essential skills for a Territory Sales Manager at Option Care Health include strong analytical abilities for reporting sales data, effective time management skills, and experience in delivering presentations to varying audiences. Additionally, a thorough understanding of market dynamics and payer issues is vital for developing successful sales strategies.

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What benefits does Option Care Health offer for Territory Sales Managers?

Option Care Health offers a comprehensive benefits package for Territory Sales Managers, including health, dental, and vision insurance, a 401k plan, life insurance, disability insurance, and generous paid time off. The focus on employee well-being reflects the company’s commitment to creating a thriving work environment.

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Common Interview Questions for Territory Sales Manager
How do you approach developing a sales strategy for your territory?

In developing a sales strategy for my territory, I start with comprehensive market analysis to identify opportunities and challenges. I engage with team members to set realistic goals and collaborate with operations to align sales efforts with service capabilities. This holistic approach ensures a robust and actionable plan.

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Can you describe your experience in managing a sales team?

I have successfully managed a sales team by providing mentorship and regular feedback, setting clear expectations, and facilitating training sessions. I emphasize open communication and motivate my team by recognizing their achievements, which fosters a positive and growth-oriented environment.

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How do you handle objections during a sales call?

I handle objections during a sales call by actively listening to the customer's concerns, validating their feelings, and responding with tailored solutions that address their specific needs. This approach not only diffuses tension but also builds trust and rapport with the customer.

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What strategies do you use to ensure customer satisfaction?

To ensure customer satisfaction, I prioritize open communication, actively seek feedback, and remain responsive to their needs. By collaborating closely with operations to resolve any issues and providing consistent follow-up, I maintain strong relationships and enhance the overall customer experience.

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How would you train new Account Executives to excel in their roles?

I would train new Account Executives through a structured onboarding program that includes shadowing experienced team members, participating in role-playing scenarios, and providing access to sales resources. Additionally, I’d offer ongoing coaching and support as they navigate their first few months in the role.

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What do you consider when analyzing sales data?

When analyzing sales data, I focus on tracking performance against targets, identifying trends over time, and reflecting on customer engagement. Understanding these dynamics helps inform strategies for improvement and resource allocation, aligning our efforts with market demands.

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How do you foster collaboration between different departments within the company?

I foster collaboration by establishing cross-functional meetings, involving representatives from different departments in strategic discussions, and encouraging an open exchange of ideas. My focus is on building relationships and ensuring everyone is aligned toward common goals, which enhances teamwork across the organization.

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What techniques do you use in consultative selling?

In consultative selling, I employ techniques such as asking open-ended questions to uncover customer needs, providing tailored solutions that add value, and establishing myself as a trusted advisor. This customer-centric approach differentiates our services and builds long-term partnerships.

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Can you give an example of a successful sales initiative you led?

One successful sales initiative I led involved collaborating with marketing to launch a targeted campaign for a new service line. By combining data analysis with direct outreach and tailored presentations, we achieved a significant increase in service enrollments within the first quarter.

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How do you stay updated on industry trends and changes?

I stay updated on industry trends by regularly attending webinars, participating in relevant industry events, and subscribing to key publications. I also engage with my network to discuss emerging trends and best practices that can inform our sales strategies and enhance our competitive edge.

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For the last 40 years, Option Care has been shaping the home infusion services industry. From industry pioneers to trusted partners, Option Care has emerged as the leading home infusion services provider. Our company has grown over 6,000 strong— a...

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April 11, 2025

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