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Contract Specialist

POSITION TITLE: Contract Specialist

DEPARTMENT: Ora Europe

LOCATION: Remote in Spain

Ora Values the Daily Practice of …

Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor

______________________________________________________________________________

 

At Ora, we are building the future of ophthalmic clinical research. As the world’s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past 45 years, our expert teams have helped earn more than 85 new product approvals. Ora's pre-clinical and clinical models, unique methodologies, integrated clinical data solutions, and global regulatory strategies have been refined and proven across thousands of global projects. Today, our team continues to expand across the globe, with over 600 employees across North America, Europe, Asia, and Latin America.

The Role:

The Contract Specialist plays a pivotal role in overseeing the negotiation and preparation of contracts and related documents for participation in industry-sponsored clinical trials. This role involves producing site-specific contracts from country clinical trial agreement (CTA) templates, negotiating budget and contract terms with sites and sponsors. Additionally, the role entails serving as a liaison between Clinical Operations, Project Management, Legal, and external stakeholders to facilitate efficient contract execution and compliance.

What You’ll Do:

  • Produce site-specific contracts from country CTA templates, review and own site-specific contracts, and submit proposed CTAs for site review.
  • Build country-specific CTA templates, liaising with Legal, Clinical Operation, Regulatory and other relevant stakeholders.
  • Perform quality control and arrange execution of CTAs, ensuring completeness and accuracy of contracts and documenting corrections as needed.
  • Build and own timelines for execution of CTAs for sites at study level in collaboration with Project Management, Clinical Operations and Regulatory.
  • Develop, own and maintain metrics for CTAs execution at the country and site level.
  • Act as a liaison between the CRO, clinical trial sites, sponsors, and other stakeholders, facilitating effective communication to address issues and ensure smooth contract execution.
  • Maintain accurate records of contract-related activities, track contract status, updates, and amendments using contract management systems.
  • Contribute to the development and implementation of best practices for site contract management, streamline processes, improve efficiency, and enhance communication protocols.
  • In partnership with Legal, serve as a clinical trial contract process expert, offering expertise on the regulatory and process intricacies concerning clinical trial contracting within the region.
  • Ensure the quality and accuracy of all contract-related documents and processes, maintain compliance with internal SOPs and guidelines, and implement corrective actions when necessary.
  • Identify and address potential issues proactively, formulating contingency plans as needed.
  • Participate in client, investigator, and team meetings, prioritizing and responding to urgent requests.
  • Adhere to all aspects of Ora’s quality system.  
  • Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements.  
  • Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor – as well as their linked behaviors. 
  • Responsibilities may differ from the above based on the specific needs of the business. 

What We Look For:

  • Experience needed for the Role:
    • Bachelor's degree in a relevant field or equivalent work experience required.
    • Minimum of 5 years of experience in contract management including substantial experience. contracting across multiple European countries in the clinical research or pharmaceutical industry.

  • Additional Skills and Attributes:
    • Strong negotiation, diplomacy, leadership, and organizational abilities.
    • Ability to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines.
    • Proficiency in legal language interpretation, budget management, and GCP/ICH requirements.
    • Demonstrated problem-solving, analytical, and communication skills.
    • Track record of exceeding goals, partnering effectively with others, and continuous improvement mindset.
    • Detail-oriented with strong organizational and problem-solving abilities.
    • Proficiency in using contract management systems and MS Office suite.
    • Fluency in both written and spoken English; additional language skills may be preferred for specific regions.
  • Competencies and Personal Traits:
    • What We Do:
      • Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work.
    • How We Do It:
      • IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again.
      • Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth.
    • Why We Do It:
      • Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see.

 

Our mission is to weave together people, processes, and technology to support innovation in ophthalmology around the world. We believe our business should be a force for good — to improve, heal, and change how we see. As a global company, our vibrant community and culture are nurtured by our core values: Prioritizing kindness, cultivating joy, operational excellence, and scientific rigor. Through our commitment to these values, we have built an inclusive and supportive work environment that fosters respect, accountability, and a fulfilling work-life balance for every team member.

We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Average salary estimate

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What You Should Know About Contract Specialist, Ora

If you’re looking for an exciting opportunity as a Contract Specialist with Ora, you may have just found your match! At Ora, a trailblazer in ophthalmic clinical research, we’re passionate about what we do. Our mission is to support innovation in ophthalmology and we’re on the hunt for a diligent Contract Specialist to join our remote team in Spain. In this pivotal position, you’ll be responsible for negotiating and preparing contracts essential for smooth participation in clinical trials. This means you’ll get to create site-specific contracts from templates, work with stakeholders, and ensure everything is in compliance. Your knack for negotiation and organizational skills will be your best tools as you liaise with Clinical Operations, Project Management, Legal, and external clients. We pride ourselves on our values: prioritizing kindness, operational excellence, cultivating joy, and scientific rigor—and we believe that these principles help us to create a positive workplace. With your prior experience—at least five years in contract management in the clinical research or pharmaceutical sectors—you will thrive in our fast-paced environment while understanding and interpreting legal language. Proficiency in contract management systems and being detail-oriented is crucial. In return, you’ll work alongside passionate professionals dedicated to making a difference, all while enjoying the flexibility of remote work. If this piques your interest, let’s connect and pave the way to a brighter future in ophthalmic clinical research together at Ora!

Frequently Asked Questions (FAQs) for Contract Specialist Role at Ora
What are the key responsibilities of a Contract Specialist at Ora?

A Contract Specialist at Ora is primarily responsible for negotiating and preparing contracts for clinical trials. This includes producing site-specific contracts, ensuring compliance, maintaining accurate contract records, and building relationships with stakeholders to facilitate contract execution.

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What qualifications are needed to become a Contract Specialist at Ora?

To be a Contract Specialist at Ora, candidates need a bachelor's degree or equivalent work experience, along with a minimum of five years in contract management, particularly in the clinical research or pharmaceutical industry across multiple European countries.

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How does a Contract Specialist at Ora ensure compliance with contractual obligations?

At Ora, the Contract Specialist ensures compliance by meticulously reviewing, negotiating, and finalizing contracts, while also coordinating with Legal and other departments to adhere to internal SOPs and regulatory guidelines.

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What skills are essential for success as a Contract Specialist at Ora?

Successful Contract Specialists at Ora exhibit strong negotiation skills, attention to detail, problem-solving capabilities, and proficiency in legal language interpretation. Additionally, organizational and communication skills are crucial for effective collaboration with diverse teams.

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How does the Contract Specialist position fit into Ora's mission?

The Contract Specialist plays a vital role in Ora's mission by ensuring that contracts are effectively managed, which directly supports the efficient execution of clinical trials and ultimately aids in the advancement of innovative ophthalmic treatments.

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Common Interview Questions for Contract Specialist
Can you describe your experience with contract negotiation?

When discussing your experience, focus on specific negotiations you’ve been involved in, mentioning the challenges faced and how you overcame them, ultimately leading to successful outcomes.

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How do you ensure accuracy in contract management?

Explain your process for quality checks, using tools or systems you leverage to maintain accuracy, and emphasize the importance of attention to detail in every contract phase.

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What tools do you use for contract management?

Discuss your familiarity with contract management software, highlighting any that you have used effectively, and explain how they have improved your workflow.

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How do you prioritize tasks when managing multiple contracts?

Share your prioritization strategy, perhaps using tools like task lists or project management software, and provide an example of managing high-pressure deadlines successfully.

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Can you give an example of a challenging situation in contract management?

Provide a specific example where you faced a difficult challenge, explaining how you handled it, the outcome, and what you learned from the experience.

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How do you handle disputes that arise during contract negotiations?

Discuss your conflict resolution approach, emphasizing diplomacy, clear communication, and seeking win-win solutions while maintaining professional relationships.

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What experience do you have with regulatory compliance in contracts?

Share specific experiences with regulatory compliance in clinical trials, discussing how you ensure that all contracts adhere to applicable laws and internal guidelines.

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Describe a time when you had to adapt your communication style.

Provide an example that highlights your flexibility in communication and the positive impact it had on the negotiation or collaboration process.

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Why do you want to work as a Contract Specialist at Ora?

Articulate your passion for clinical research and how Ora's values resonate with you, demonstrating your alignment with their mission to improve ophthalmic care.

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How do you maintain relationships with stakeholders throughout the contract process?

Discuss your strategies for communication and relationship-building, emphasizing the importance of transparency and regular updates during the contract lifecycle.

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