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DC Materials Handler - Returns - job 3 of 3

Perform one or more warehouse duties such as the unloading, reboxing, or checking involved in the processing of all inbound returns and outbound merchandise to vendors.

ESSENTIAL JOB FUNCTIONS

Unload various types of merchandise from Ozark route trucks and place them in the designated staging areas. Verify what is unloaded by matching the drivers manifest to the merchandise.

Assist in the wrapping, loading, and shipping of outbound merchandise.

Verify the store manifest, scan and inspect appropriate merchandise from a store’s return. Separate all return merchandise to the appropriate staging areas after scanning and process exceptions in the correct manner.

Correctly sort and neatly stack all checked-in rebuilt core and rebuilt warranty into the designated areas.

Follow proper procedures for staging, cut-offs, auditing, and preparing product for shipping.

Sort and prepare new merchandise for shipment to proper zones.

Maintain and rebox any new merchandise received.

Maintain inventory and order boxes used for specific lines.

Follow procedures for adding reboxed parts to inventory by observing correct cut-off procedures.

Maintain and sort warranty merchandise into vendor bins. Work with vendor representatives coordinating all paperwork and product in processing warranties. Maintain vendor representative files and a warranty schedule.

Move merchandise and paperwork to the RGS clerk in a timely manner.

Dispose of HazMat chemicals and oil according to company policy.

Process all recall, changeover, and stocklift merchandise.

Process all non-stocks from main and remote DC’s and all unsaleable.

Maintain tag shelf (where applicable).

Work with O’Reilly sales regarding all demo, used, and loaner equipment including all credits, billing, and RGS’ for shipping.

Test warranty batteries and process the correct paperwork.

Process all new and rotation batteries from the stores and recondition batteries as needed and send to stock.

Perform monthly rotations on DC stock and process correct paperwork. Complete all monthly battery reports.

Prepare and/or match up all paperwork needed for RGS merchandise, call truck lines and prepare shipment. Maintain all RGS merchandise is properly packed, weighed, loaded, and shipped to vendors then complete and turn in all paperwork for correct disposition.

Keep all work areas neat and clean.

Maintain safety standards while operating and identify unsafe practices and situations.

Team members with experience may be designated as trainers. As a trainer, take ownership of the DC target training program ensuring that all training is conducted according to schedule, and that all documentation is complete. Explain specific job duties and functions to help ensure the success of new team members, as well as to convey any departmental or procedural changes to existing team members.

All other duties as assigned.

SKILLS/EDUCATION/EXPERIENCE

Required:

Ability to read and match numerical and alphabetical characters quickly and accurately

Strong interpersonal, written and verbal communication skills

Basic computer skills

Desired:

High school diploma or equivalent (GED)

Working knowledge of the automotive warehouse and/or store industry

Familiarity with automotive parts

Advanced computer skills

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

What You Should Know About DC Materials Handler - Returns, O'Reilly Auto Parts

Are you ready to join a dynamic team at O'Reilly Auto Parts as a DC Materials Handler - Returns? Located in the bustling Distribution Center in Kansas City, MO, this position is all about supporting the fast-paced world of warehouse operations. In this role, you'll engage in a variety of essential tasks, ensuring smooth processing for both inbound returns and outbound merchandise. Your day-to-day will include unloading a broad range of products, carefully verifying the driver's manifest against the actual merchandise, and efficiently staging items for shipment. You’ll play a key part in maintaining inventory accuracy, reboxing new merchandise, and ensuring everything is neatly organized in designated areas. But that’s not all! You’ll also dive into the details of warranty processing, work closely with vendor representatives, and help train new team members. It doesn’t stop there – you’ll be responsible for adhering to safety standards, processing returns properly, and making sure our work areas remain clean and organized. What we’re looking for is someone with a keen eye for detail and strong communication skills. If you bring a passion for the automotive industry and a strong work ethic, this is your chance to grow with a company that truly values your contributions and promotes from within. At O’Reilly, we offer a competitive compensation package, including benefits that start day one, as well as opportunities for career advancement. Ready to gear up for a rewarding career? Let's get started!

Frequently Asked Questions (FAQs) for DC Materials Handler - Returns Role at O'Reilly Auto Parts
What are the key responsibilities of a DC Materials Handler - Returns at O'Reilly Auto Parts?

As a DC Materials Handler - Returns at O'Reilly Auto Parts, your primary responsibilities will include unloading merchandise from trucks, verifying the contents against the driver’s manifest, assisting in shipping outbound merchandise, and ensuring that returned items are scanned, sorted, and stored appropriately. You will also be involved in maintaining inventory, reboxing items, and processing warranty merchandise, all while adhering to safety protocols.

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What skills are required for the DC Materials Handler - Returns position at O'Reilly Auto Parts?

The DC Materials Handler - Returns role at O'Reilly Auto Parts requires strong attention to detail and the ability to read and match numerical and alphabetical characters accurately. You should possess good communication skills and basic computer proficiency. While a high school diploma or equivalent is preferred, having a working knowledge of the automotive warehouse industry and fluency in languages like Spanish is a plus.

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What educational background is preferred for the DC Materials Handler - Returns at O'Reilly Auto Parts?

For the DC Materials Handler - Returns position at O'Reilly Auto Parts, a high school diploma or equivalent (GED) is preferred. Having industry-related knowledge and experience can further enhance your candidacy, particularly if you are familiar with automotive parts and warehouse procedures.

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How does O'Reilly Auto Parts support career growth for DC Materials Handler - Returns?

O'Reilly Auto Parts fosters a promote-from-within philosophy, meaning that as a DC Materials Handler - Returns, you have clear pathways for career advancement. The company encourages personal development through on-the-job training and provides resources for continued education and growth, allowing you to advance within the organization as you gain experience and skills.

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What benefits does O'Reilly Auto Parts offer for the DC Materials Handler - Returns position?

The total compensation package for the DC Materials Handler - Returns at O'Reilly Auto Parts includes competitive wages, medical, dental, and vision insurance with an optional flexible spending account. Additionally, employees are eligible for a stock purchase plan, a 401k with employer contributions starting on day one, and various health and wellbeing programs, making this role a rewarding opportunity.

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Common Interview Questions for DC Materials Handler - Returns
Can you describe your experience with inventory management as a DC Materials Handler?

In answering this question, focus on specific examples where you successfully managed inventory. Discuss the methods you used for tracking and maintaining stock levels, how you ensured accuracy, and any technologies or tools you utilized. Highlight your understanding of the importance of inventory management in a warehouse environment.

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How do you ensure safety standards are followed while handling materials?

To effectively respond to this question, elaborate on your familiarity with safety protocols and procedures relevant to warehouse operations. Share past examples of how you identified unsafe practices, addressed hazards promptly, and maintained a clean working area to foster safety for yourself and team members.

Join Rise to see the full answer
What would you do if you noticed a discrepancy in the received merchandise?

Address this by explaining the steps you would take to resolve a discrepancy. Talk about verifying the driver’s manifest, conducting a thorough inspection of the merchandise, and communicating with supervisors or vendors to correct the issue. Emphasizing your problem-solving skills will show your capability in this area.

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Describe a time when you had to train a new team member. How did you approach it?

When answering this question, provide a specific example of when you trained someone. Discuss your training techniques, how you communicated important information, and the strategies you used to ensure that the new team member felt comfortable and understood their responsibilities, highlighting your leadership skills.

Join Rise to see the full answer
What steps would you take for processing warranty returns effectively?

In your response, outline a straightforward process for handling warranty returns, including verifying customer information, documenting the return, and coordinating with vendors efficiently. This approach will illustrate your organizational skills and dauntless attention to detail, critical for this role.

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How do you prioritize tasks in a busy warehouse environment?

When responding, discuss your methods for prioritization, such as assessing deadlines, understanding the flow of merchandise, and communicating with your team. Provide an example from your past experience where you successfully managed competing demands without compromising quality or safety.

Join Rise to see the full answer
Can you explain how you would handle hazardous materials in the warehouse?

When discussing hazardous materials, focus on your knowledge of proper handling procedures, including personal protective equipment and disposal methods. Emphasize your commitment to safety and compliance to ensure that you would follow company policies effectively in managing HazMat materials.

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What techniques do you utilize to maintain an organized workspace?

To effectively answer this question, you might want to detail specific organizational techniques you employ, like labeling systems, regular cleaning schedules, and strategic stocking. Illustrating your proactive approach will showcase your strong work ethic and commitment to creating a safe and efficient work environment.

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How would you adapt to changes in workflow or processes?

Demonstrate your flexibility by discussing your willingness to adapt quickly to changes. Emphasize your ability to learn and implement new processes efficiently. Share a relevant example that illustrates your positive attitude toward change and your capacity to support team members through transitions.

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Why do you want to work at O'Reilly Auto Parts as a DC Materials Handler?

For this question, highlight your passion for the automotive industry and your excitement about the opportunity to grow within a reputable company like O'Reilly Auto Parts. Mention specific values or company initiatives that resonate with you, showing that you align with their culture and mission.

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Take Risks
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Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Work/Life Harmony
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Growth & Learning
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Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

O’Reilly Auto Parts started as a single store and has turned into a leading retailer in the automotive aftermarket industry with over 6,000+ locations and growing. With over 87,000+ team members, O’Reilly has expanded into 49+ states and 42+ locat...

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DATE POSTED
April 8, 2025

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