Decatur

IL - Illinois

Sales, Customer Service & Origination

Grain Origination Support Specialist
ADM Grain Origination
Location: Decatur, IL
This is a full time, non-exempt position
Position Summary:
The Grain Origination Support Specialist is an integral part of the ADM origination team and will have a core focus on providing support for all producer facing business functions. You will assist the regional team in meeting its origination goals and providing ADM’s customers with the highest level of service. A heavy emphasis is placed on fostering relationships and supporting your origination teammates.
What You’ll Do:

• • Provide outstanding customer service to our producers and manage transactional accounts
  • Lead all contract related tasks including entry, pricing, signature maintenance, past-due deliveries/terms, non-traditional contract expiration awareness and any state related documentation requirements for unpriced grain contracts
  • Handle accounting details for each customer including farm splits, grain application and settlement direction efficiently and accurately
  • Address any customer accounting questions, concerns, or mistakes promptly and professionally
  • Engage with our customer base by answering inbound phone calls, providing account information, and purchasing grain
  • Maintain and communicate critical location specific information to customers regarding bids, hours, and other significant announcements
  • Understand and articulate discount schedules by commodity
  • Enter and maintain offers and hedges for grain purchases
  • Develop an understanding of ADM’s producer contract portfolio
  • Support specialty type programs such as sustainability, non-GMO, etc.; responsibilities may include data management and reporting

Who We’re Looking For:

• Preferred
  • High attention to detail, well-organized, and effective time management skills are imperative
  • Develop and implement new processes and procedures
  • Interact in a consistently professional and positive manner with various internal and external personnel
  • Proficient in internal and external software systems including Microsoft Office suite, AGRIS, e-ADM, Salesforce, and accounts payable system
  • Existing knowledge or willingness to learn and understand the farming/agriculture industry as it pertains to this role
• Minimum of 1-3 years’ work experience
• Ability to learn and understand new software or other applications necessary to perform essential responsibilities authoritatively
• Strong written and verbal communication skills
• Ability to work as a member of a team
• Ability to be accurate and timely in a dynamic work environment

What We Do at This Location:

• Primary Office Location: Decatur, IL
  • This position will sit in Decatur, IL – remote work is allowable at times
• Regional Description: East Central Illinois Region
  • The region contains rail terminals, truck house assets, with origination into a processor
  • Physical locations include: Decatur, Tuscola, and Farina
  • Commodities purchased include: Corn, Soybeans, and some Wheat
  • Various sustainability programs are offered in this region
  • Typical hours: Monday – Friday, 7:30 a.m. - 4 p.m. (non-harvest season) Additional hours & some weekends are expected during peak harvest season, which may run from September – November
• Team Description:
  • This role reports to and primarily supports the regional origination team. This team is comprised of extroverted individuals with a core focus on farm-direct origination into ADM assets. This role also works with the local merchandising and customer support team

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ADM unlocks the power of nature to enrich the quality of life. We're a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We're blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We're a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We're an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we're a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veterans status.

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