Job details

OSC Logistics Specialist - Fort Lauderdale, FL

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

The OSC (Operational Service Center) Specialist is an on-site member of the Logistics Team. This person will provide logistical support and customer service to our Sales Representatives that will differentiate Smith & Nephew from their competitors.

The OSC Specialist will focus on product delivery, re-stocking and maintaining inventory levels, and re-setting instruments pre-and post-surgery. A good working knowledge of company products, operating systems and procedures is critical.

What will you be doing?

Plans, schedules, and prioritizes upcoming surgery procedures that will be needed form the district office.
Assign local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled to MOSC personnel.
Assures necessary paperwork is processed for shipments handled.
Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups.
Proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.
Communicates effectively and professionally with Office Staff, Sales Representatives, and all third-party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.
Fields customer complaints and communicates them as necessary to OSC staff.
Dress in a professional manner as a representative of the company. This may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager.
When not directly engaged in courier responsibilities assist in Office, Sales and OSC duties as required.
Works with the District OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments.
Routes shipments via the most appropriate method and confirms updated delivery.
Always carries cellular phone on person to communicate effectively regarding pickups and deliveries. Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.

What will you need to be successful?

High School Diploma required.
Minimum two years college with classes in operations, customer service or distribution desired.
Medical Device experience is a bonus.
SAP experience preferred.
Microsoft Office Suite Applications and Analysis Skills
Candidate must have good oral and written communication skills and the ability to work with customers and company personnel at all levels of the organization and with diverse groups.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about
Employee Inclusion Groups
on our website (
https://www.smith-nephew.com/
).
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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CEO of Smith & Nephew

Deepak Nath

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By Smith & Nephew

Physical health is never just about our body. It’s our mind, feelings and ambitions. When something holds it back, it’s our whole life on hold. We’re here to change that, to use technology to take the limits off living, and help other medical pro...

15 jobs

FUNDING

Public

INDUSTRY

Health Care Products Manufacturing

TEAM SIZE

10000+

LOCATION

Hybrid, based in Watford, United Kingdom

DATE POSTED

August 3, 2023