Account Manager, Fragrance - Generation by Osmo

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. Vision and hearing have been digitized, but not scent. It’s time we solve this. We’re bringing an unprecedented combination of software, data, hardware and capital to the historic challenge of giving computers a sense of smell.

We believe in the power of automation and carefully applied AI/ML to solve problems that are beyond what the unaided human mind can tackle on its own. In the first phase of our development, we are using our map of odor along with cutting-edge generative AI to create the next generation of aroma molecules (e.g., the ingredients in the fragrances we wear and the products we use). Beyond fragrance machine olfaction has application across many industries, including manufacturing, military, medicine, and more. Working for Osmo means solving problems using digital olfaction for these customers. We're a hybrid company with our headquarters in New York, NY, an upcoming facility in New Jersey, and offices in Somerville, MA.

Generation by Osmo is the first fragrance house integrating AI into perfumery.

Generation is looking for a resourceful and adaptable Account Manager, Fragrance, to help drive business growth. This role will be pivotal in acquiring new customers and scaling operations across fine fragrance and consumer products.

You will utilize both digital and traditional sales and marketing tools to reach new and existing segments, deploying effective strategies tailored to each market. As a key player, you'll collaborate with internal teams, including supply chain, production, marketing, and finance, to align on account strategies and ensure smooth operational execution.

This position demands a creative, "out-of-the-box" thinker who can leverage Generation’s unique position as a technology and perfumery leader, support business of all sizes , and thrive in a fast-paced, team-oriented environment.

Key Responsibilities

• Develop and Execute Account Strategies: Create and implement account strategies that align with organizational goals, market trends, and customer needs.

• Leverage Osmo’s Capabilities: Ensure full deployment of Osmo’s unique AI-driven technology to deliver product superiority and differentiation across client accounts.

• Identify Growth Opportunities: Prioritize key segments, applications, and opportunities for growth, focusing efforts on areas with the greatest potential.

• Monitor Client Performance: Track performance metrics for new clients and adapt strategies to maximize impact and drive sustained profitability.

• Collaborate with Cross-Functional Teams: Align with IT, supply chain, and other departments to integrate necessary technology solutions that streamline account management and enhance service delivery.

• Provide Timely Reporting: Deliver regular updates on account performance, trends, and risks. Use data to inform strategy adjustments, ensuring consistent reviews of business performance, ROI, promotional strategies, and competitor activities.

• Collaborate with Leadership: Work closely with leadership to align sales goals with the company’s broader objectives, ensuring a cohesive approach to business growth.

Required Qualifications

• Experience: At least 6 years of sales/technical experience in the fragrance industry, with a proven track record of success.

• Olfactive and or Technical Expertise: Strong industry knowledge, with experience working with fragrances or fragranced consumer products, along with a deep understanding of the market dynamics, as well as of industry standards, customer regulatory requirements, technical specifications.

• Analytical Skills: Strong analytical mindset with excellent problem-solving abilities to identify opportunities and overcome challenges.

• Technical Proficiency: Proficiency in CRM software (HubSpot experience is a plus) and working with databases to manage customer interactions and data effectively.

• Communication Skills: Exceptional communication and interpersonal skills, able to build and maintain relationships with internal and external stakeholders.

• Market Segment Leadership: Proven success in leading and establishing internal processes for new market segments, demonstrating the ability to adapt and innovate.

• Track Record: A successful history in similar roles, with strong consumer market knowledge, making you well-equipped to drive business growth.

If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches. All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.

Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.