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VP of Product Management, Engage

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.


Outreach is the only workflow-first Sales Execution Platform that Sales and Rev Ops leaders use to design, measure, and improve seller workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon, use Outreach to power workflows, put customers at the center of their business, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.


The Company 


Outreach pioneered and dominates the $10B Sales Engagement category, setting a new standard for innovation in B2B prospecting. During this time, we have built powerful tools that help connect sales reps with their customers that generate unique insights into what is and isn’t moving deals forward along with tools to immediately take action on these insights, bringing them back into the rep’s workflow.


The Role


We’re seeking a VP of Product to join Outreach, where generative AI is transforming how sales teams engage with customers and close deals. As a leader in AI-driven sales technology, Outreach is paving the way for smarter, more efficient selling by automating workflows, delivering personalized engagements, and providing data-driven insights.

In this role, you’ll have the opportunity to drive innovation at the forefront of the market, guiding a highly talented team to deliver impactful solutions. If you’re passionate about AI and want to make a lasting impact on how sales teams operate, this is your chance to lead the charge.


Your Daily Adventures Will Include
  • Outline the Outreach Engage product strategy for the next 3 years. 
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Collaborate with a world class engineering, data science and design teams to ship AI/ML features that provide real value to the sales and operations teams who use Outreach to grow their business
  • Lead and encourage a team of accomplished product managers, enabling high performance and removing obstacles to attainment of their objectives
  • Drive the strategy for multiple scrum teams and champion new processes and best practices
  • Partner with product marketing to develop enablement and positioning collateral to share the product team’s work with the world


Basic Qualifications
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Deep understanding of customer needs, and strong motivation to tackle their problems
  • Demonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Ability to achieve clarity and drive focus in complex domains
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem solving
  • Bachelor's degree; MBA or related graduate degree preferred
  • Prior experience in building products for B2B SaaS is preferred


$270,000 - $380,000 a year
The annual base salary range for this role is $270,000-$380,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

Why You’ll Love It Here • Generous medical, dental, and vision coverage for full-time employees and their dependents • Flexible time off • 401k to help you save for the future • Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military • A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Plus, unlimited snacks and beverages in our kitchen • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.


Why You’ll Love It Here


• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.


Why You’ll Love It Here


• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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CEO of Outreach
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Manny Medina
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What You Should Know About VP of Product Management, Engage, Outreach

Are you ready to make a significant impact in the world of AI-driven sales technology? As the VP of Product Management at Outreach, you’ll be at the forefront of innovation in enhancing how sales teams engage with customers. Outreach is known for being the first and only AI Sales Execution Platform that fine-tunes revenue workflows, and we’re looking for a visionary leader to guide our product strategy over the next three years. You will collaborate with a talented team of engineers and data scientists to launch cutting-edge AI/ML features that truly resonate with our users and empower them to achieve their goals. Your role is not just about leading product discovery meetings, but also about inspiring and promoting a culture of high performance within your product management team. You'll drive multiple scrum teams to embrace new processes and best practices while working closely with product marketing to ensure our innovations reach a broader audience. At Outreach, we’re passionate about creating intelligent solutions that facilitate sales execution and foster customer-centric engagement. If you thrive in fast-paced environments and truly understand the needs of customers, this role could be a perfect fit for you. We believe in building diverse teams and welcoming ideas from every corner, and we encourage you to apply even if you feel you don’t tick every box in our requirements. Join us in reinventing the sales experience and maximizing revenue potential globally!

Frequently Asked Questions (FAQs) for VP of Product Management, Engage Role at Outreach
What responsibilities does the VP of Product Management at Outreach entail?

The VP of Product Management at Outreach is responsible for outlining the comprehensive product strategy for the next three years, leading product discovery sessions, collaborating with cross-functional teams like engineering and data science, and managing multiple scrum teams to ensure successful execution of product goals.

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What qualifications are needed to be a successful VP of Product at Outreach?

A successful VP of Product at Outreach typically holds a Bachelor's degree, with an MBA being preferable. They should possess a strong ability to define long-term strategy, show technical proficiency, have a deep understanding of customer needs in the B2B SaaS environment, and excel in cross-functional collaboration.

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How does Outreach promote diversity and inclusion within the team?

Outreach is dedicated to fostering a diverse work environment, promoting various employee resource groups such as OWN+ for women, Adelante for the Latinx community, and many others to support inclusivity among all employees.

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What is the expected salary range for the VP of Product role at Outreach?

The salary range for the VP of Product Management at Outreach is between $270,000 and $380,000 USD annually, influenced by factors such as skills, qualifications, and experience, along with potential incentive compensation.

Join Rise to see the full answer
Why should candidates consider applying for the VP of Product role at Outreach?

Candidates should consider applying for the VP of Product role at Outreach because of the opportunity to lead innovations in AI sales technology, the supportive and inclusive company culture, and the competitive compensation and benefits packages that promote work-life balance and employee well-being.

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Common Interview Questions for VP of Product Management, Engage
How do you approach defining a long-term product strategy?

When defining a long-term product strategy, it’s essential to gather comprehensive market insights, assess customer needs, and align them with the company's vision and market trends. Communicating this strategy clearly to all stakeholders also ensures alignment and strategic focus.

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Can you share an example of a successful product you’ve launched?

When asked about a successful product launch, be sure to detail the challenges faced, your role in the process, and the tangible results achieved. Metrics like user engagement, revenue growth, or customer satisfaction can significantly demonstrate the impact of your leadership.

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What strategies do you use to motivate and lead your product team?

To motivate my product team, I focus on creating an environment of trust, open communication, and collaboration. I prioritize celebrating team accomplishments and ensuring that each team member feels valued and has a clear purpose aligned with our goals.

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How do you handle feedback from users about your product?

Handling user feedback effectively involves actively listening to concerns, analyzing the feedback for actionable insights, and prioritizing improvements based on user impact and alignment with our product vision. Timely communication of any changes made also promotes customer trust.

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Describe your experience with AI and its applications in sales.

In my experience, AI applications in sales include automating workflows to enhance efficiency, personalizing customer interactions, and leveraging data for informed decision-making. Providing specific examples of successful implementations can showcase your expertise.

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What challenges do you foresee in the sales technology landscape?

Anticipating challenges in the sales technology landscape, I think competition will grow significantly while customer expectations for personalization and efficiency will increase. Staying ahead through innovation and a deep understanding of customer pain points will be critical.

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How do you ensure alignment with cross-functional teams?

To ensure alignment with cross-functional teams, I advocate for establishing clear communication channels, regular updates, and collaborative planning sessions. Building relationships and understanding differing team goals also helps foster a productive working relationship.

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What metrics do you focus on to measure product success?

I focus on metrics such as user adoption rates, revenue growth, customer satisfaction scores, and retention rates. These indicators help assess how well the product is performing and areas for further improvement.

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How do you stay informed about industry trends and developments?

To stay informed about industry trends, I follow key thought leaders, subscribe to relevant publications, and network with peers in the field. Attending conferences and webinars also helps to gain insights and stay ahead of market dynamics.

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What role does customer feedback play in your product development process?

Customer feedback is vital in the product development process as it provides insights that inform feature improvements and prioritization. Regularly soliciting feedback ensures that the product continues to meet user needs and drives overall satisfaction.

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At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interactio...

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Full-time, remote
DATE POSTED
January 12, 2025

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