Sales Operations Manager

OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before.

As a Sales Operations Manager you will be responsible for managing critical operations including billing processing and the creation of commercial and pricing proposals while collaborating closely with our Sales and Finance teams to make sure key processes are created, followed and constantly improved upon.

Key Responsibilities

• Lead OXIO’s efforts in understanding the local and global Telecom market landscape

• Assist in the preparation of financial reports, providing insights and analytics to support decision-making

• Evaluate and implement new tools and technologies (e.g. CRM enhancements) to support the Sales Operations team

• Lead prioritization efforts to productize some of our Sales Operations core tasks (e.g. our client orders management system)

• Oversee and continuously improve Sales Operations processes, including but not limited to billing, financial proposals, and sales documentation

• Continuously evaluate the Sales organization performance in order to identify issues, evaluate potential risks and work with teams on solutions

• Ensure regulatory compliance: all Sales Operations activities must comply with relevant regulations and policies across different countries (e.g. Support policies, lawful intercept)

• Design the industry standard for Telecom products at OXIO

• Develop a scalable Pricing framework based on industry and market research

• Work with our Data and Intelligence teams designing our Business Intelligence product’s pricing strategy

• Maintain and create new Pricing tools to help the Commercial team be more efficient

Key Qualifications

• Bachelors or Master’s degree

• Excellent verbal and written communication skills

• Exceptional attention to detail and the ability and organizational skills

• Advanced Excel / Google Spreadsheets skills

• Process-oriented individual with strong analytical and problem-solving skills

• Strong ability to effectively document, improve, follow and enforce new processes that involve many teams within the organization

What We Offer

• Competitive salary and stock option incentive program

• Company paid healthcare

• Flexible work arrangements

• Company sponsored team-lunches and company retreats

• International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup

• A diverse and inclusive team

OXIO is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered. We believe that diversity in all its forms drives innovation and creativity, and we strive to create an environment that reflects and celebrates the unique backgrounds, perspectives, and talents of our employees. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are dedicated to providing a work environment free from discrimination and harassment. We committed to ensuring that all qualified applicants have an equal opportunity to apply for job openings. If you need assistance or an accommodation due to a disability, please contact us at hr@oxio.io for more information.