Job details

CRM Marketing Admin for Business Consulting & Services (US Based/Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client, a dynamic and innovative US based business consulting company, is seeking a skilled CRM Admin (High Level). The HighLevel Admin is responsible for managing, configuring, and optimizing HighLevel CRM systems to meet client needs. This role ensures smooth operation of the platform, integrates third-party tools, and creates automations, workflows, and templates to enhance client satisfaction and business outcomes.

Responsibilities:

Platform Management: Maintain and update the HighLevel CRM platform, ensuring functionality, stability, and alignment with client objectives.
Configuration and Customization: Set up accounts, pipelines, automations, and integrations tailored to client requirements.
Workflow Development: Design and implement workflows, triggers, and automations to streamline operations and improve client efficiency.
Client Support: Provide technical support and guidance to clients, addressing platform-related questions or concerns.
Training and Documentation: Conduct client training sessions on HighLevel features and create comprehensive documentation for ongoing client reference.
Quality Assurance: Test and troubleshoot configurations, workflows, and integrations to ensure optimal performance.
Collaboration: Work closely with the sales, marketing, and development teams to align CRM functionalities with business strategies.
Continuous Improvement: Stay updated on HighLevel updates and best practices to recommend enhancements and improve system usage.

Results:

CRM accounts are fully configured and functional within project timelines.
Automations and workflows are optimized, reducing manual processes by at least 30%.
Clients achieve measurable improvements in lead tracking, sales conversions, and customer retention rates.
HighLevel platform issues are resolved promptly with minimal downtime.
Documentation and training materials are clear, concise, and enable client self-sufficiency.
Positive client feedback on CRM usability and support services.

Certification: HighLevel Certified Admin credential (required). Optional, but desired, certifications include: AI Employee, A2P 10DLC Compliance Certificate, Local Hero, Course Creator.
Experience: 2+ years of experience managing HighLevel CRM systems or similar platforms.
Basic familiarity with javascript would be huge plus as we can do custom functions in Go High Level with javascript.
Technical Skills: Proficiency in CRM configuration, third-party integrations, and workflow automation.
Communication Skills: Strong verbal and written communication skills for client training and support.
Problem-Solving: Ability to diagnose and resolve platform issues efficiently.
Organizational Skills: Strong time management and prioritization skills for managing multiple client projects.
Adaptability: Eagerness to learn new features and adapt to evolving client needs and platform updates.
Preferred: Familiarity with email marketing, landing page design, and A2P 10DLC compliance.

Remote Working for US Company
Exposure to new technology & trend
Competitive Salary
Global Exposure
Flexible Working Hours

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Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About CRM Marketing Admin for Business Consulting & Services (US Based/Remote), Paired

Are you a tech-savvy professional with a knack for CRM systems? If so, Paired is excited to introduce an amazing opportunity for you as a CRM Marketing Admin at a leading business consulting company based in the U.S. This remote position invites you to unleash your talents in managing and optimizing HighLevel CRM systems. As a High Level Admin, you’ll be at the heart of our client’s operations, ensuring everything runs smoothly while integrating third-party tools and creating workflows that not only enhance client satisfaction but also improve business outcomes. Your responsibilities will range from platform management and customization to providing top-notch client support and training. You will get to collaborate with talented sales, marketing, and development teams, ensuring that CRM functionalities align seamlessly with our business strategies. We’re looking for someone with a minimum of two years of experience managing CRM systems, preferably HighLevel, who can bring along their problem-solving skills and organizational prowess. Your role will directly impact client interactions as you develop workflows, automations, and comprehensive documentation that empowers clients to efficiently leverage their CRM systems. At Paired, we champion continuous learning and professional growth, so if you are eager to stay updated on the latest CRM updates and best practices, this could be the perfect environment for you. Join us in shaping the future of business consulting through innovative technology and exceptional talent!

Frequently Asked Questions (FAQs) for CRM Marketing Admin for Business Consulting & Services (US Based/Remote) Role at Paired

What are the primary responsibilities of a CRM Marketing Admin at Paired?

As a CRM Marketing Admin at Paired, your primary responsibilities involve managing and optimizing the HighLevel CRM platform to meet our client's needs. This includes setting up and customizing accounts, creating automations and workflows, providing client support, and documenting processes to ensure clients can utilize the system with ease.