Professional Services Sales Manager – Western U.S. Territory (West Coast-based)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Your Career

Join the Palo Alto Networks Services Sales team, where you will collaborate with Account Managers to sell value-added services that enhance the customer’s cybersecurity journey. These offerings include:

• Security Assessments and Incident Response (IR)
• Consulting and Deployment Services
• Engineering and Focused Services (high-touch support)
• Education & Training Credits

As a Service Sales Manager, you will leverage your strategic sales skills to identify and execute cross-sell and up-sell opportunities across Enterprise Accounts. This role demands expertise in engaging C-level executives and experience delivering impactful service solutions. 

Your Impact

• Collaborate and Support – Work closely with the Services Sales Systems Engineering team and Account Managers in the West and South Enterprise regions, which span two time zones (PDT and MDT), to recommend the right Professional Services
• Align Customer Outcomes - Connect service offerings with customers’ business goals to maximize the value of Palo Alto Networks’ technologies
• Ensure Delivery Success - Partner with the delivery team to forecast resource needs, streamline transitions, and ensure smooth service execution
• Own Your Goals - Take ownership of forecasting and achieving your sales target, ensuring alignment with regional objectives
• Travel - Expect up to 50% domestic travel for key client engagements

Your Experience 

• 8+ years of experience in a sales overlay role selling services to large enterprise organizations, preferably within an IT manufacturer or consulting environment, with a proven track record of driving revenue through value-based selling.
• Self-Starter - Ability to independently develop strategies for achieving high sales quotas across multiple accounts
• Customer-Focused - Skilled in identifying and aligning with stakeholders at all levels, from engineers to executives, to ensure successful service delivery
• Service Expertise - Capable of designing service programs that meet customer business needs and unlock the full potential of PANW solutions
• Strong Communication - Exceptional written, verbal, and presentation skills, with the ability to manage multiple deals simultaneously
• Organizational Skills - Outstanding prioritization skills to handle a high volume of deals with efficiency
• ITIL Knowledge - Familiarity with ITIL frameworks and technology operationalization
• Channel Experience - Experience working with channel partners and understanding channel-centric go-to-market models
• Education - Bachelor’s degree (or equivalent military experience) preferred
• Technical Knowledge - Understanding of key security technologies, including
  • Firewalls (on-prem and cloud-based)
  • SASE solutions
  • Cloud platforms (AWS, Azure, GCP)
  • Endpoint security
  • Security operations tools

The Team

Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to a secure enterprise.  Our sales teams collaboratively create the customer experience that results in trusted partnerships, helping our customers safely navigate and resolve incredibly complex cyberthreats.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $242000 - $332000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.